Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I felt at ease using the online chat knowing that there was a human there & not a robot! Shawn was absolutely amazing, I asked the most silly question & he answered me politely,friendly & he didnt pat... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered my kit in Australia. Their email weblinks did not work to complete patient details. I contacted the help centre, Jesse was very helpful. Apparently, their online systems were down, Jesse... Ver mais

Avaliado com 5 de um total de 5 estrelas

Terry helped me when my email didn't go through at first I was hoping this then didn't become a scam but it was resend again in which I received the email straight away. Well done terry now fingers 🤞... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The agent Kai was super responsive. Answered every question & was really patient with me! Highly recommend this company not just because their products are super informative, but the staff are lovely... Ver mais

Detalhes da empresa

  1. Serviço de fitness e nutrição
  2. Praticante de Medicina Alternativa
  3. Centro de Diagnósticos
  4. Laboratório
  5. Laboratório médico

Sobre Sensitivity Check

Escrito pela empresa

Sensitivity Check UK Sensitivity Check UK Trust Pilot Reviews

Who are we?

Sensitivity Check is the UK's leading food sensitivity test service offering comprehensive sensitivity and intolerance tests at competitive prices.

Our values and our mission

At Sensitivity Check, we're very proud of the people who've chosen our test and are living healthier, happier lives. That's why we believe in transparency of our products, service and satisfaction guarantee.

Our labs offer tests to countries all over the world and supply a variety of tests for different needs. With a small team of experts working 24 hours a day to offer a great service that ensures you don't have to wait to be healthy.

What we offer

We offer a wide variety of test for various and common sensitivities with an easy to follow, at home process. Allowing you to take back control of your diet and help remove or reduce common issues such as bloating, headaches and fatigue.

Visit our website Shop Standard Tests Shop Ultimate Tests

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 69% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

A quick response to my enquiry

A quick response to my enquiry. However, i am still waiting for the results

24 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hello Ms Jacqueline,

Thank you for your feedback. We’re pleased to hear that your enquiry was answered quickly, though we’re sorry you’re still waiting for your results. We truly appreciate your patience and hope you find your report helpful once received.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Customer service was great thanks Casey…

Customer service was great thanks Casey :)

24 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Lilian,

Thank you for your feedback. We’re delighted to hear that you had a great experience with our customer service and that Casey was able to assist you. We’ll be sure to share your kind words with her.

Best regards,

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

status of my order…

Enquired about the status of my order and Casey was nice and quick to assist

24 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Ana,

Thank you for your feedback. We’re delighted to hear that Casey was able to assist you quickly and provide a helpful update on your order status. We’ll be sure to share your kind words with her.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Thanks Terry for your prompt service

Thanks Terry for your prompt service
and easy to understand instructions

24 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Robin,

Thank you for your feedback. We’re so pleased to hear that Terry provided prompt service and clear, easy-to-understand instructions. We’ll be sure to share your kind words with him.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Angel was very helpful and very…

Angel was very helpful and very reassuring ☺️

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Sarah,

Thank you for your feedback. We’re delighted to hear that Angel was both helpful and reassuring during your experience. We’ll be sure to pass along your kind words to her.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Jesse was prompt in his response and re…

Jesse was prompt in his response and re assured me with his answer

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Leanne,

Thank you for your feedback. We’re so pleased to hear that Jesse responded promptly and was able to reassure you with his answer. We’ll be sure to share your kind words with him.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Having got a little confused at check…

Having got a little confused at check out as there was an add on. I hopped on live chat and spoke to Jesse, very helpful and quick to reply and put things straight for me. Thank you Jesse

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Kayleigh,

Thank you for your feedback. We’re glad to hear that Jesse was able to quickly clarify the checkout process and resolve the confusion for you. We’ll be sure to share your kind words with him.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Extremely helpful

Chatted to Cameron this morning who was extremely helpful and answered my questions.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hello,

Thank you for your feedback. We’re delighted to hear that Cameron was extremely helpful this morning and able to answer all of your questions. We’ll be sure to share your kind words with him.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Terry was very kind and very helpful in…

Terry was very kind and very helpful in resolving my query !

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Leah,

Thank you for your feedback. We’re so pleased to hear that Terry was both kind and helpful in resolving your query. We’ll be sure to share your kind words with him.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Thanks Jordan well done

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Shannon,

Thank you for your feedback. We’re pleased to hear that Jordan was able to assist you, and we’ll be sure to pass along your kind words to him.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

I have done quite a few of the 975 item…

I have done quite a few of the 975 item hair test and each time eliminated as many as I could from the high list for the 30 day recommended amt of time and often get better from elimination period. Kai was helpful tonight answering my questions about some foods on the list. I have reccommended this test often to friends and family who are struggling. For me, they have been a huge helpful piece alongside other treatments that I am doing to improve from the items I am sensitive to. When I am doing well, I may only have 10 or 15 foods. When I am not doing well, I could have as many as 100 foods that come back. While impossible to eliminate every single thing, I just do the best I can and many allergic responses and symptoms improve.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Lisa,

Thank you for sharing your detailed experience. We’re delighted to hear that the tests have been a valuable part of your journey, helping you identify sensitivities and make adjustments that improve your wellbeing. It’s also wonderful to know that Kai was able to provide helpful guidance with your food-related questions. We truly appreciate your recommendation to friends and family — your trust and kind words mean a great deal to us.

Customer Service Team,

Sensitivity Check.

Avaliado com 5 de um total de 5 estrelas

Kai was very quick to help and very…

Kai was very quick to help and very responsive.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Jessi,

Thank you for your feedback. We’re delighted to hear that Kai was able to assist you so quickly and provide such a responsive service. We’ll be sure to pass along your kind words to them.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Thank yiu

Angel was brilliant and got me the answers I was looking for!

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi MIa,

Thank you for your feedback. We’re so pleased to hear that Angel was brilliant in assisting you and provided the answers you were looking for. We’ll be sure to share your kind words with her.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

I had to reach out to customer service…

I had to reach out to customer service over chat and Kai was able to help me out immediately. Very grateful

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hello,

Thank you for your feedback. We’re delighted to hear that Kai was able to assist you immediately through chat and that you found the support so helpful. We’ll be sure to pass along your kind words.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Like most of reviews I was waiting for…

Like most of reviews I was waiting for envelope or at least something to post.
Kai helpful in explaining.
So for own envelope and tracked postage it works out quite expensive for a DIY.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Margaret,

Thank you for your feedback. We’re sorry to hear that the process felt less straightforward than expected and that providing your own envelope and postage was an inconvenience. We do note these details in our product description, but we understand it can still be frustrating. We’re glad, however, that Kai was able to assist you and explain the process clearly. Your comments are valuable and will be shared with our team as we continue to improve our service.


Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Cameron was very helpful with all my…

Cameron was very helpful with all my questions!

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Chante,

Thank you for your feedback. We’re so pleased to hear that Cameron was able to assist you with all of your questions. We’ll be sure to share your kind words with him.

Customer Service Team,

Sensitivity Check.

Avaliado com 4 de um total de 5 estrelas

Terry was very helpful with everything…

Terry was very helpful with everything I needed

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Esther,

Thank you for your feedback. We’re so pleased to hear that Terry was very helpful with everything you needed. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Sensitivity Check.

Avaliado com 5 de um total de 5 estrelas

Purchased a test and used the chat…

Purchased a test and used the chat function to clarify something with my order, Jordan answered my questions immediately and rectified the issue instantly and was super helpful and polite.

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Georgiou,

Thank you for your feedback. We’re delighted to hear that Jordan was able to answer your questions straight away, resolve the issue with your order instantly, and provide such polite and helpful support. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

JORDAN guided me on how to send the…

JORDAN guided me on how to send the hair samples. Cant wait for the results

22 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Mansi,

Thank you for your feedback. We’re pleased to hear that Jordan was able to guide you through the sample submission process. We’ll be sure to pass along your kind words to him, and we hope you find your results helpful once received.

Customer Service Team,

Sensitivity Check

Avaliado com 5 de um total de 5 estrelas

Helpful

Angel was very helpful today, quick and efficient response. Thank you!

21 de setembro de 2025
Avaliação não solicitada
logotipo da Sensitivity Check

Resposta de Sensitivity Check

Hi Iraida,

Thank you for your feedback. We’re delighted to hear that Angel was able to assist you with such a quick and efficient response. We’ll be sure to share your kind words with her.

Customer Service Team,

Sensitivity Check

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais