I felt at ease using the online chat knowing that there was a human there & not a robot! Shawn was absolutely amazing, I asked the most silly question & he answered me politely,friendly & he didnt pat... Ver mais
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Veja o que dizem as avaliações
I ordered my kit in Australia. Their email weblinks did not work to complete patient details. I contacted the help centre, Jesse was very helpful. Apparently, their online systems were down, Jesse... Ver mais
Terry helped me when my email didn't go through at first I was hoping this then didn't become a scam but it was resend again in which I received the email straight away. Well done terry now fingers 🤞... Ver mais
A empresa respondeu
The agent Kai was super responsive. Answered every question & was really patient with me! Highly recommend this company not just because their products are super informative, but the staff are lovely... Ver mais
Detalhes da empresa
- Serviço de fitness e nutrição
- Praticante de Medicina Alternativa
- Centro de Diagnósticos
- Laboratório
- Laboratório médico
Sobre Sensitivity Check
Escrito pela empresa
Who are we?
Sensitivity Check is the UK's leading food sensitivity test service offering comprehensive sensitivity and intolerance tests at competitive prices.
Our values and our mission
At Sensitivity Check, we're very proud of the people who've chosen our test and are living healthier, happier lives. That's why we believe in transparency of our products, service and satisfaction guarantee.
Our labs offer tests to countries all over the world and supply a variety of tests for different needs. With a small team of experts working 24 hours a day to offer a great service that ensures you don't have to wait to be healthy.
What we offer
We offer a wide variety of test for various and common sensitivities with an easy to follow, at home process. Allowing you to take back control of your diet and help remove or reduce common issues such as bloating, headaches and fatigue.
Visit our website Shop Standard Tests Shop Ultimate TestsInformações de contato
Reino Unido
- www.sensitivitycheck.com
4,4
Excelente
6 mil avaliações
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A quick response to my enquiry
A quick response to my enquiry. However, i am still waiting for the results
24 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hello Ms Jacqueline,
Thank you for your feedback. We’re pleased to hear that your enquiry was answered quickly, though we’re sorry you’re still waiting for your results. We truly appreciate your patience and hope you find your report helpful once received.
Customer Service Team,
Sensitivity Check
Customer service was great thanks Casey…
Customer service was great thanks Casey :)
24 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Lilian,
Thank you for your feedback. We’re delighted to hear that you had a great experience with our customer service and that Casey was able to assist you. We’ll be sure to share your kind words with her.
Best regards,
Customer Service Team,
Sensitivity Check
status of my order…
Enquired about the status of my order and Casey was nice and quick to assist
24 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Ana,
Thank you for your feedback. We’re delighted to hear that Casey was able to assist you quickly and provide a helpful update on your order status. We’ll be sure to share your kind words with her.
Customer Service Team,
Sensitivity Check
Thanks Terry for your prompt service
Thanks Terry for your prompt service
and easy to understand instructions
24 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Robin,
Thank you for your feedback. We’re so pleased to hear that Terry provided prompt service and clear, easy-to-understand instructions. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check
Angel was very helpful and very…
Angel was very helpful and very reassuring ☺️
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Sarah,
Thank you for your feedback. We’re delighted to hear that Angel was both helpful and reassuring during your experience. We’ll be sure to pass along your kind words to her.
Customer Service Team,
Sensitivity Check
Jesse was prompt in his response and re…
Jesse was prompt in his response and re assured me with his answer
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Leanne,
Thank you for your feedback. We’re so pleased to hear that Jesse responded promptly and was able to reassure you with his answer. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check
Having got a little confused at check…
Having got a little confused at check out as there was an add on. I hopped on live chat and spoke to Jesse, very helpful and quick to reply and put things straight for me. Thank you Jesse
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Kayleigh,
Thank you for your feedback. We’re glad to hear that Jesse was able to quickly clarify the checkout process and resolve the confusion for you. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check
Extremely helpful
Chatted to Cameron this morning who was extremely helpful and answered my questions.
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hello,
Thank you for your feedback. We’re delighted to hear that Cameron was extremely helpful this morning and able to answer all of your questions. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check
Terry was very kind and very helpful in…
Terry was very kind and very helpful in resolving my query !
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Leah,
Thank you for your feedback. We’re so pleased to hear that Terry was both kind and helpful in resolving your query. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check
Thanks Jordan well done
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Shannon,
Thank you for your feedback. We’re pleased to hear that Jordan was able to assist you, and we’ll be sure to pass along your kind words to him.
Customer Service Team,
Sensitivity Check
I have done quite a few of the 975 item…
I have done quite a few of the 975 item hair test and each time eliminated as many as I could from the high list for the 30 day recommended amt of time and often get better from elimination period. Kai was helpful tonight answering my questions about some foods on the list. I have reccommended this test often to friends and family who are struggling. For me, they have been a huge helpful piece alongside other treatments that I am doing to improve from the items I am sensitive to. When I am doing well, I may only have 10 or 15 foods. When I am not doing well, I could have as many as 100 foods that come back. While impossible to eliminate every single thing, I just do the best I can and many allergic responses and symptoms improve.
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Lisa,
Thank you for sharing your detailed experience. We’re delighted to hear that the tests have been a valuable part of your journey, helping you identify sensitivities and make adjustments that improve your wellbeing. It’s also wonderful to know that Kai was able to provide helpful guidance with your food-related questions. We truly appreciate your recommendation to friends and family — your trust and kind words mean a great deal to us.
Customer Service Team,
Sensitivity Check.
Kai was very quick to help and very…
Kai was very quick to help and very responsive.
23 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Jessi,
Thank you for your feedback. We’re delighted to hear that Kai was able to assist you so quickly and provide such a responsive service. We’ll be sure to pass along your kind words to them.
Customer Service Team,
Sensitivity Check
Thank yiu
Angel was brilliant and got me the answers I was looking for!
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi MIa,
Thank you for your feedback. We’re so pleased to hear that Angel was brilliant in assisting you and provided the answers you were looking for. We’ll be sure to share your kind words with her.
Customer Service Team,
Sensitivity Check
I had to reach out to customer service…
I had to reach out to customer service over chat and Kai was able to help me out immediately. Very grateful
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hello,
Thank you for your feedback. We’re delighted to hear that Kai was able to assist you immediately through chat and that you found the support so helpful. We’ll be sure to pass along your kind words.
Customer Service Team,
Sensitivity Check
Like most of reviews I was waiting for…
Like most of reviews I was waiting for envelope or at least something to post.
Kai helpful in explaining.
So for own envelope and tracked postage it works out quite expensive for a DIY.
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Margaret,
Thank you for your feedback. We’re sorry to hear that the process felt less straightforward than expected and that providing your own envelope and postage was an inconvenience. We do note these details in our product description, but we understand it can still be frustrating. We’re glad, however, that Kai was able to assist you and explain the process clearly. Your comments are valuable and will be shared with our team as we continue to improve our service.
Customer Service Team,
Sensitivity Check
Cameron was very helpful with all my…
Cameron was very helpful with all my questions!
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Chante,
Thank you for your feedback. We’re so pleased to hear that Cameron was able to assist you with all of your questions. We’ll be sure to share your kind words with him.
Customer Service Team,
Sensitivity Check.
Terry was very helpful with everything…
Terry was very helpful with everything I needed
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Esther,
Thank you for your feedback. We’re so pleased to hear that Terry was very helpful with everything you needed. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Sensitivity Check.
Purchased a test and used the chat…
Purchased a test and used the chat function to clarify something with my order, Jordan answered my questions immediately and rectified the issue instantly and was super helpful and polite.
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Georgiou,
Thank you for your feedback. We’re delighted to hear that Jordan was able to answer your questions straight away, resolve the issue with your order instantly, and provide such polite and helpful support. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Sensitivity Check
JORDAN guided me on how to send the…
JORDAN guided me on how to send the hair samples. Cant wait for the results
22 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Mansi,
Thank you for your feedback. We’re pleased to hear that Jordan was able to guide you through the sample submission process. We’ll be sure to pass along your kind words to him, and we hope you find your results helpful once received.
Customer Service Team,
Sensitivity Check
Helpful
Angel was very helpful today, quick and efficient response. Thank you!
21 de setembro de 2025
Avaliação não solicitada
Resposta de Sensitivity Check
Hi Iraida,
Thank you for your feedback. We’re delighted to hear that Angel was able to assist you with such a quick and efficient response. We’ll be sure to share your kind words with her.
Customer Service Team,
Sensitivity Check
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