Serversdirect Avaliações 458

O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Placed an order for x2 seagate 8tb hdd. Web site said they were in stock. Very urgent order. Order accepted. Paid next day delivery. Received multiple emails saying order accepted and processed, it th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

OMG, what an amazing company. Ordered 2 x aircon units, one for us and the other for elderly parents. Delivered as promised the next day. Had a question and cannot praise highly enough the customer... Ver mais

Avaliado com 4 de um total de 5 estrelas

Supplier did everything as promised. A couple of issues with the carrier. First attempted delivery failed, van arrived on time but it looked like the package was not loaded and the driver left after r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

In the olden days, I used to go to PC World and wander around their laptops until I found one that looked good and I could afford. Six years on, after considerable online research, I settled on a comp... Ver mais

Detalhes da empresa

  1. Loja de Informática

Informação fornecida por fontes externas variadas

The UKs best for tower, rack and blade servers, all available on next day delivery. Free advice and technical support.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

458 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 4 de um total de 5 estrelas

Quick service

Quick service, and plenty of communication.

20 de abril de 2023
logotipo da Serversdirect

Resposta da Serversdirect

Good Morning Stephen,

First, thank you for taking the time to leave us a review; we appreciate it.

I am glad we were able to provide you with the satisfaction of our service.

Please let us know if there's anything else we can do to improve our service.

We thank you for your feedback, and if you need support with anything else, please do not hesitate to contact us.


Kind Regards
Ivy

Avaliado com 1 de um total de 5 estrelas

Find another supplier

My experience has been poor. I ordered a NAS on the 17th March, I was quoted a delivery of the 31st March. I got a message on the 29th saying that they had dispatched it, but now I was quoted a delivery of the 7th April. I asked about it and was told it had gone, then got another delivery notice for nearly a month later. I got requests asking me to rate my terrible experience. I am now in the ridiculous situation of cancelling something I actually want because Servers Direct are so useless at delivery.
Oh - and they won't give me a refund until they have tried to deliver it to me and I have rejected it. It is a month one and I am out of pocket, patience so please, please buy from another firm

31 de março de 2023
logotipo da Serversdirect

Resposta da Serversdirect

Good Afternoon Graham,


Thank you for your review. We do appreciate you taking the time to leave your comments.

We are truly sorry for the delays and issues you have had with the delivery of your order. We expect you to have a better service than this. I've fed this back to the relevant departments so we can deal with this internally and avoid similar scenarios in the future.


We thank you for your feedback, and if you need support with anything else, please do not hesitate to contact us.


Kind Regards
Ivy

Avaliado com 1 de um total de 5 estrelas

Login details received for the key to…

Login details received for the key to download license not working. Have not had any response to my complaint reporting the same. I wish to have my money back at thid point doe to this bad service and lack of resolution

29 de março de 2023
logotipo da Serversdirect

Resposta da Serversdirect

Good Afternoon Mrs Madhuri Khanolkar,
Thank you for your review.
I am so sorry to see the poor experience you have had.
I have arranged for our complaints team to get back in touch.
Kind Regards,
Ivy

Avaliado com 4 de um total de 5 estrelas

Good Service

Timely delivery and good communication with customer.

20 de fevereiro de 2023
logotipo da Serversdirect

Resposta da Serversdirect

Good Afternoon Sriranjini Simha,

Thank you for your review. We do appreciate you taking the time to leave your comments.


I am pleased to hear you were notified of the delivery and the couriers carried out the services.


If need any help, please do not hesitate to contact us.


Thanks
Ivy

Avaliado com 5 de um total de 5 estrelas

Fully recommend Servers Direct

I was slightly nervous buying my Laptop online but generally the reviews for Servers Direct were quite positive, which reassured me enough to go ahead with my purchase. Some negative reviews mention sub standard packaging and laptops being damaged or reconditioned, this does not reflect my experience at all.
I ordered my Laptop with a 3-5 day delivery option however my Laptop arrived the next day with clear tracking information, making it easy for me to plan around the 1 hour delivery slot.
On delivery the Laptop was well packaged (well protected from both moisture and contact damage.) and arrived in manufacturers packaging with all tamper seals intact.
I had to contact Servers Direct via email due to the laptop showing only 6 months warranty remaining despite the advertised 1 Year. They responded within 1 hour (Advertised 24hrs) with all the necessary details required to rectify the issue.
This was a fully confidence inspiring experience for me. I have no problem recommending Servers Direct, I will definitely use them again in the future.

9 de fevereiro de 2023
Avaliado com 2 de um total de 5 estrelas

Packaging (Jiffy bag) flimsy…

Packaging (Jiffy bag) flimsy considering it contained hard disk drives. From despatch, it took 9 days to arrive. Overall from order date it’s taken 2 weeks to get to me. It would be good to have an indication if an item was in stock at time of order as I presume this is part of the reason for the delay. I appreciate shipping once dispatched is beyond your control.

28 de janeiro de 2023
logotipo da Serversdirect

Resposta da Serversdirect

Good Morning Alan,


Thank you for your review. We do appreciate you taking the time to leave your comments.

We are genuinely sorry for the overall experience you have had with the delay in the delivery and packaging. This is not the experience we would want you to have.

As an apology, I have refunded your delivery charge. Please allow 3-5 working days for it to clear on your original payment method.

Thank you for your feedback, and should you have further questions or concerns, please do not hesitate to contact us.


Kind Regards
Ivy


Avaliado com 5 de um total de 5 estrelas

Highly recommended.

Incredibly speedy delivery service for a normal delivery order. 14 hours from ordering to receipt. Very impressive and thanks. Goods delivered in good condition. Would certainly recommend on the basis of my first order with this company.

6 de janeiro de 2023

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