Shearings Holidays Avaliações 

13.591
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Positives - our driver was wonderful and kept all of us safe The day we met Lucy Worsley was surreal and a dream come true The staff at Oxford belfry were the hardest working nicest peopl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a lovely holiday on the Lake Garda, Venice and Verona tour. Our drivers Marco and Harley were amazing, very helpful and friendly throughout the whole tour. The itinerary was well planned and e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just returned from a three day London Abba Voyage tour with Shearings - absolutely fabulous! Thank you to Gavin (our driver) who went above & beyond to make sure we had a fantastic time. Thank you al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy looking through the brochure to choose a holiday.Easier enough to ring for booking Claire who does the booking very pleasant and helpful.Unfortunately couldn’t book the holiday we wanted due to t... Ver mais


Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Excursões

Sobre Shearings Holidays

Escrito pela empresa

Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.

We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.

If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.

And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.

Shearings

Escrito pela empresa

Blink and you'll miss it!
Sit back and relax knowing you'll have nothing more to pay until a few weeks before you travel with this limited-time offer.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

14 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(13.591)

2.034 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

I rang shearings with a problem I had…

I rang shearings with a problem I had for our next holiday. I spoke to Paul and within minutes he sorted it. Because of the way things were sorted we booked another holiday for next year. Thankyou Paul for all your help xx

30 de setembro de 2026
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Resposta da Shearings Holidays

Dear Margaret,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

The service was first class and the…

The service was first class and the whole experience was very good

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Terence,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

The lady I spoke to was wonderful so…

The lady I spoke to was wonderful so caring

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Wendy,

Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly.

Very helpful with queries I had.
Processed booking very quickly and confirmation received straight away.

25 de setembro de 2026
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Resposta da Shearings Holidays

Dear Roger,

Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!

Warm regards

Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Made a mistake with the booking

Made a mistake with the booking, it was soon sorted out without any penalty charges.

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Nicola,

Thank you so much for your 5-star review!
We’re delighted to hear that we were able to quickly sort out the mistake with your booking and that this was resolved without any penalty charges. We understand that these things can happen, so it’s great to know our team was able to make the process as easy and stress-free as possible.

Thank you for choosing Shearing's, and we hope you have a fantastic holiday!

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Made a mistake with booking

Made a mistake with booking, was soon sorted out without any penalty charges.

2 de outubro de 2026
logotipo da Shearings Holidays

Resposta da Shearings Holidays

Dear Nicola,

Thank you so much for your 5-star review!

We’re pleased to hear that we were able to quickly resolve the mistake with your booking and that you were able to make the necessary changes without any penalty charges. We understand that booking errors can happen, so it’s great to know our team was able to make the process as straightforward as possible for you.

Thank you for choosing Shearings, and we hope you have a wonderful holiday!

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

We have just come back from krk

We have just come back from krk, with fabulous drivers marco and harley. Nothing was to much trouble. They are two of the best drivers we,ve had. And we would go on other trips with them in a heartbeat.

2 de outubro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Dear Lynn,

Thank you so much for your fantastic 5-star review!

We’re delighted to hear that you had a fabulous time in Krk and that Marco and Harley helped make your holiday so enjoyable. It’s wonderful to hear that nothing was too much trouble and that you consider them two of the best drivers you’ve had.

We’ll be sure to pass your lovely comments on to Marco and Harley — we’re sure they’ll be thrilled to know that you’d happily travel with them again in a heartbeat!

Thank you for choosing Shearings, and we hope to welcome you back on another trip very soon.

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Great rapore with the agent Abby

Great rapore with the agent Abby. All questions answered.

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Mr Hughes,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Spoke to someone in the complaints…

Spoke to someone in the complaints department they were very helpful and sympathetic about our experience

25 de setembro de 2026
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Resposta da Shearings Holidays

Dear Robert,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Excellent

Keely was excellent enabling me not to lose a deposit on a cancellation by transferring the money to other holidays.

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Valerie,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Helpful friendly and professional staff

Very helpful agent when I had to change my booking . She could not have been more professional or clear taking me through the process.

2 de outubro de 2026
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Resposta da Shearings Holidays

Dear Jane,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Very helpful with my extra holiday…

Very helpful with my extra holiday questions over the phone and also gave some additional advice that l hadn't thought of . Book us quickly and professionally and made it a pleasure able experience.....

23 de setembro de 2026
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Resposta da Shearings Holidays

Dear Martin,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Avaliado com 4 de um total de 5 estrelas

A week spent at Grange Norton , IoW with Shearings

Fantastic. Staff at Grange Norton were excellent. Good choice of food every night , entertainment at night enjoyable. Facilities excellent . Our coach driver was very friendly and helpful . The trips out were brilliant . My only issue was first day , even though we arrived at the time Shearings said we would . Around 6.45pm , it only gave us 30 minutes to check in and get ready for our evening meal . It would be better going forward to aim to arrive about 5pm . But other than that , a very enjoyable week I have had .

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Shearings Holidays

Dear Antony,

Thank you for your fantastic 4-star review and for taking the time to share your experience with us.

We’re delighted to hear that you had such an enjoyable week at the Grange Norton. It’s wonderful to know that you were impressed with the food choices, evening entertainment and facilities, and that our friendly and helpful coach driver helped make your holiday even more enjoyable. We’re also pleased that you enjoyed the excursions.

We’re sorry, however, that the arrival time on your first day left you with limited time to check in and get ready for dinner. We appreciate your suggestion of aiming for an earlier arrival where possible, and we’ll be sure to share this feedback with the relevant team.

Thank you again for choosing Shearings. We’re so pleased that, despite this initial hiccup, you had a very enjoyable holiday, and we hope to welcome you back again soon!

Warm regards,

Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Very helpful

I contacted yourselves for help with a booking and was dealt with by a very knowledgable representitive who talked me through everything and helped me make the booking. I hope the holiday goes as well as the booking did.

24 de setembro de 2026
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Resposta da Shearings Holidays

Dear Rosaleen,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

when our booked holiday was cancelled…

when our booked holiday was cancelled .Our cancellation and rebooking was handles efficiently and with great friendliness.

1 de outubro de 2026
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Resposta da Shearings Holidays

Dear Carol,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

All round really enjoyable as usual

All round really enjoyable as usual. Really good value for money.

1 de outubro de 2026
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Resposta da Shearings Holidays

Dear Christine,

Thank you so much for your fantastic 5-star review!

We’re delighted to hear that you had another really enjoyable holiday with us and that you felt it offered great value for money. It’s always wonderful to know that our holidays continue to deliver memorable experiences for our returning guests.

Thank you for choosing Shearings once again, and we look forward to welcoming you back on your next adventure!

Warm regards,

Customer Relations (SB)

Avaliado com 4 de um total de 5 estrelas

The booking process was very easy

The booking process was very easy, not been on the tour yet so cannot comment.

24 de setembro de 2026
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Resposta da Shearings Holidays

Dear Kathleen,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

Really easy to book for our trip & pay…

Really easy to book for our trip & pay the deposit

24 de setembro de 2026
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Resposta da Shearings Holidays

Dear Carol ,
We're delighted to hear that you found the online booking process easy. We appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Warm regards,
Customer Relations SB

Avaliado com 5 de um total de 5 estrelas

The staff were well informed and…

The staff were well informed and polite. Listened to what I wanted.

24 de setembro de 2026
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Resposta da Shearings Holidays

Dear Edward,
Thank you for your lovely feedback. We’re delighted to hear that our agent made you feel well taken care of.
Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass your kind comments on to the team.
Warm regards,
Customer Relations (SB)

Avaliado com 5 de um total de 5 estrelas

Great service

John did a great job sorting out my 2 new booking

1 de outubro de 2026
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Resposta da Shearings Holidays

Dear Jeanette ,
Thank you for your lovely feedback,
We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB

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