Kingston Technology Avaliações 

On the advice of my friends who had already received RMA treatment from Kingston based on verification of the validity of the warranty, which can be checked using the product serial number indicating the date of manufacture, I hopefully contacted Kingston's EMEA customer care division (located in the UK), and that's where the problems began, based on information provided to me by several customer care agents who expressly confirmed, “Don't worry if you received the product as a gift and can't find the proof of purchase; we will honor the product warranty based on the product's date of manufacture.” Everything was fine until the head of the RMA management division dug his heels in and demanded proof of purchase, otherwise the RMA would not go ahead! Congratulations on the total lack of transparency and the controversial treatment I received. Until yesterday, Kingston offered an RMA option based on courtesy after verifying the authenticity of the product with a request for front and back photos, and suddenly it can no longer recognize the warranty even though the product serial number is valid. I had similar problems with Western Digital and Seagate, but all they did was check the product serial number and they replaced the defective units without asking for proof of purchase. That's courtesy.

I'm done with Kingston for good and I don't recommend them.

EDIT
This is what is written in Kingston Website under Kingston Limited Warranty Statement:

In Europe, the Middle East and Africa, if you are unable to obtain warranty service from your original point of purchase or the authorised Kingston dealer or distributor from whom you purchased the product, you may obtain warranty service directly from the Kingston service centre after first obtaining a Return Material Authorisation (“RMA”) number from Kingston.

They should help in the case you have no possibility to go to the original seller!!!
What a Lie!

Affidabili in quanto su prodotto difettoso vi e`stato tempestiva assistenza con risoluzione del problema.
Riferimento 00607639

One of my five year old memory modules developed a fault. I checked the Kingston web site and found it had a lifetime warranty. I exchanged emails with the support team and provided details of the testing I had carried out. Replacement memory aririved today. I was very happy with the service I received.

Esterno da 1 tera. Millemila problemi. Persi tutti i dati. Idem varie chiavette. Da denunciarvi verrebbe voglia.

Una delusione anche da Kingston, ho comprato questa pendrive con la speranza di ottenere velocità maggiori, e invece è il perfetto contrario, parte a tutta birra e poi si impalla, rendendo la copia dei file pari a quelle 2.0!!!

Thank you very much to the Kingston company because when I contacted them with a problem with the RAM, they understood me, responded quickly and sent me new memory to the distributor in my area, but an unpleasant situation happened with them in which they did not want to negotiate normally to give it to me, as a result, I again contacted Kingston support where they personally sent me new memory right to my home in just 2 working days, thank you very much to all the support from Kingston and a special thank you to Yubi because he was the last one who talked to me and successfully answered all the questions

Their warranty is void because their memory was inside HP PC. What a joke this company is.

In trustpilot this company has answered a total of 0. ZERO. Negative comments. No need to say more.

Myself and my partner ordered a V90 SD card which we needed in short notice due to a client wanting brand new cards used in camera equipment which only had one SD card slot - we had not expected to be using these cameras for B-roll. This is a reasonable request to reduce risk of data loss.
We ordered directly from Kingston early on the 10th, despite 'next day delivery' the cards didn't arrive until late on the 13th.
The parcel had tape stating that the security seal should not be broken. It was suspiciously broken and then concealed under the postage label discretely. This enabled the card to be easily removed and the parcel 'resealed'. We immediately contacted Kingston with our concerns of it being a dummy card, malware and potential data security issues. We even stressed that we were concerned that the parcel was targetted due to my partners name being on the postage label. Kingston were slow to respond, lacked consideration of our situation and our time constraints. Kingston were corporate and less than helpful, offering a slow refund process, a return and an investigation with the courier - all of which does not aid ourselves or our client. We ordered directly from them to avoid issues exactly like this from other retailers. I would strongly suggest customers to avoid ordering from Kingston if you have concerns over data security and expedience. Our experience has been costly, stressful and fully regrettable. Kingston's service and support are not adequate for this industry.

Jai achete une clé usb tres grande taille soit disant rapide mais elle ne l'est que 1 minute, puis la copie freeze pendant autant voir plus de temps, au final le débit de copie est bien inférieur a celui annoncé (4 fois moins rapide).

Jai contacté le service apres vente avec les détails techniques, on me demande de refaire le test avec des paramètres qui explicitement masque le défaut avéré de la clé.

Arnaque connu et délibérément caché de l'annonce, de leur site et par le service apres vente.

Je n'achèterai plus jamais cette marque (alors qu'avant j'achetais des pièces pour monter des pc entre autre), il y a ses services apres vente et des marques bien meilleurs pour des prix similaires.

I have bought ram on 3 separate occasions and either 1 or 2 nvme drives. All of these products have worked perfectly well, and the reason I keep going back and would never use another company is because the customer service has been fantastic every time. Problem with stock, they rang very quickly to ask if I wanted to cancel the order. I accidently ordered ddr5 instead of ddr4 once and they completely refunded me within an hour or so of the purchase, no questions asked.

I'd never go anywhere else. I recommend Kingston to all my friends.

I’ve had a horrific experience with Kingston. Less than a year after purchase, my 2TB external SSD completely failed.

As a video journalist, this wasn’t just an inconvenience—it put my work at serious risk. I contacted the local retailer, VALI Computers in Bulgaria, but after several messages, they stopped replying altogether.

I then reached out to Kingston’s European HQ in the UK. After long phone calls, they promised to recover my data free of charge. This promise gave me hope. But that hope quickly vanished. After weeks with no updates, Kingston suddenly changed their mind, claiming I had already received a refund from VALI—a complete lie.

What’s worse, Kingston never contacted me to confirm this, and I was never given the chance to correct the misinformation. They simply used this false claim as an excuse to abandon their responsibility.

Now I am left with lost data, broken trust, and no support. I’ve read many similar complaints from others—clearly, Kingston has an issue with their external SSDs, particularly with the USB bridge components, which often fail. The common symptom? The drive becomes invisible to the computer.

I am left with no choice but to pursue legal action and contact the European Consumer Centre (ECC) to resolve this injustice.

My advice: DO NOT buy a Kingston external SSD. Their products are unreliable, and their support—especially when you need them most—is deeply disappointing.

Bought 2 large memory sticks for business data ... one failed completely the other creates constant error messages .. unreliable for important information. Terribly disappointed as unable to trust .. replaced with San Disk.

Leider war meine Erfahrung mit dem Kundenservice von Kingston Technology alles andere als zufriedenstellend. Der Support via Chat wirkt unseriös, die Antworten sind meist äußerst kurz, unpräzise und lassen klare Aussagen vermissen. Eine Lösung wurde mir im Chat nicht angeboten, stattdessen wurde ich auf E-Mails verwiesen – deren Antwortzeit bis zu 5 Tage dauern kann.

Zudem fehlt es an klaren Informationen zu den beworbenen Produkten – viele Aussagen wirken ausweichend oder schwammig. Besonders enttäuschend ist, dass eine Hotline zwar offiziell angeboten wird, aber nicht erreichbar ist.

Ich hatte mir von einem etablierten Unternehmen wie Kingston einen professionelleren und zuverlässigeren Kundensupport erwartet.

Kingston USB Stick 256GB
Und ich dachte gib mal Geld aus und kauf dir etwas Gutes !
Dann kam dieser USB-Stick, ausreichend Groß um auch mal die wichtigen Dinge mit nehmen zu können.
Leider jedoch so Langsam mit seinen USB 3.0 das selbst meine alten kleinen Sticks erheblich schneller sind.
Mit einer Höchtsmenge der Datenübertragung „bis zu“ 15.100kbits/s !
Das schaffen meine kleineren Sticks mit USB 2.0 ganz locker nebenbei (19.500kbits/s) und haben dann noch platz für andere Dinge.
Ich dachte es liegt vielleicht ja an der Falschen Formatierung, aber nein, also eine neue Formatierung auf NTFS, aber das war ein Irrtum.
Nach dem Formatieren schafft diese Stick nur noch 9.000kbits/s !
Also erneut Formatieren, wieder auf die Original Formatierung zurück also mit exFAT !
Aber auch das hat nur den alten Zustand wieder hergestellt.
Hab dann mal Kingston angeschrieben und natürlich nur Dümmliche Antwort erhalten, Wann, warum, wo, gekauft, Seriennummer des Stick ( welche nicht zu lesen ist da diese so klein ist das ich die nicht mal mit einer Lupe erkennen kann ) angeben usw.
Warum können Unternehmen nicht einfach mal zugeben das Ihre Produkte total überteuert sind und der Entwicklung ganz gewaltig hinterher hinken nur damit das Management sich erheblich bereichern kann.
Übrigens, eine schwarze Gravur auf schwarzen Untergrund ist extrem hilfreich bei einem Leseversuch.
So etwas wie eine Seriennummer hab ich auf dem DING nicht finden können, nicht mal mit einer Lupe.
Also Leute kauft etwas brauchbares für weniger Geld, ich für mein teil hab das letzte mal etwas von
" Kinston "
gekauft.

"secure USB sticks" no longer work in windows 11.
Contacted ''support" after an extended period they sent a cut and paste request for my life history (copy of invoice, receipt, serial number, part number, descriptions, remedial actions tried etc etc.etc)
Who keeps receipts for ten months?
>UNHELPFUL cut and paste response- will NOT assist without copies of ALL of the above.
Gave up, went into recycle bin.
WONT buy Kingston ever again.

Prodotti di qualità, ma se capita di dover ricorrere al servizio di assistenza, sono super efficienti: memory card microSD sostituita all'istante, senza resi. Due giorni da Dublino a Campobasso!

I bought a SA400S37240G (SBFK66.5) SSD: works great! And: they have THE most friendliest helpdesk I've ever experienced (I had an issue with gnome-disks (Linux), not a hardware problem). Alexandra and Antonella were very helpful!

Kingston 2tb PCIe drive failed after a year and a half of use.

AWFUL. AVOID.
I ordered on 24/10/2024 DRAM from their website and paid in full and moneys were taken (I had the receipts).
It was not available (despite the website saying it was).
When did not arrive by today (1-2 days delivery) I phoned the sales department and they told me first that it was discontinued, than that it was "on order"
I asked for an immediate cancellation and refund. They agreed to do so.
Selling something that cannot be delivered because you do not have it, without informing the buyer of the situation, let alone automatically refunding, is obviously illegal.
I just hope it is due to incompetence and not a common practice of Kingston Technology.
AVOID.

Greed no greedy or fraudsters. This company should be investigated by the EU and the standard regulator in the UK for selling FAKE goods. I have no idea how many times I been saddled with there fake USB sticks I've bought from this company that claim to be USB 3.2 and they aren't even a USB 1. Contacting there support is a joke when they claim the product is entry level USB 3.2 Gen 1 so basically rubbish and not worth selling to the consumer. enough is enough.