Thank you so much for the exceptional support and care provided throughout this process. I have never experienced this level of customer service from any other brand. Even though this was for a... Ver mais
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Veja o que dizem as avaliações
They promise lifetime warranty but in reality they don’t give any warranty. Bought 500x kingston nv3 1tb, 46 (!) drives failed after 1 year. Never managed to return. Had very bad experience with the... Ver mais
This company must be avoided! No chance of a replacement basd on courtesy and serial checking, they always accepted such RMA till one year ago, my XS1000 SSD failed after 6 Months, just garbage, pleas... Ver mais
No lo recomiendo, no responden por la garantía de las RAM con defectos de fabrica, se hacen los locos a diferencia de Corsair, ellos si se portan bien, evite comprar modulos RAM kingston a toda costa.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Kingston Technology Company - Kingston is the world's leading supplier of memory upgrades for servers, workstations, printers, laptops, notebooks, pda, mp3 players and more. We support Apple, Compaq, Dell, HP, Hewlett-Packard, IBM, Sony, Toshiba, Zenith systems.
Informações de contato
Estados Unidos
- www.shop.kingston.com
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I promise this was the last time I…
I promise this was the last time I purchased one of your products, you are the most horrible company that exists. Avoid buying Kingston products.
Service 'over and above'
I was let down by a Kingston reseller in the UK (who tried to pass themselves off as Kingston) so I spoke to Kingston Technology UK and they bent over backwards to get me the product I needed and provided it to me at no charge. That was service 'over and above' and I'm very grateful to them for that.
They were under no obligation to help me out - I just wanted to ensure that they were aware of the resellers subterfuge - but their follow up throughout was exceptional and they deserve absolute credit for their customer service.
Well done Kingston, and thank you!
They think people are dumbasses
They think people are dumbasses, 1 GigaByte equals 1024 Megabyte NOT a 1000 !
Quality has deteriorated
I love the company and the products given the price. Used kingston i pretty much all of my builds when it comes to ram but as of ddr5 the rgb software and hardware is horrible. Also had a couple of ssd failing unexplainablly in the last time, quality seems to be going quite down. Now stuck with 3 kit of ram with the same issue. Customer service is great, too bad they dont offer refunds.
TWO separate Kingston 4TB XS2000 drives…
TWO separate Kingston 4TB XS2000 drives (expensive) have failed within months. Drives contained important backups which in one case I lost. I have had FOUR friends who have had similar recent problems. I believe something is badly wrong with hardware or firmware. I could not get firmware for MAC to upgrade. Would for now avoid Kingston SSDs
Kingston 4tb ssd
Kingston 4tb ssd: failed after 4 mo---"disk-dismount error". 4 other acquaintances have had similar experiences with this unit. Company has sent a new one, but refuses to do data retrieval--which is unacceptable to me. They have acknowledged "firmware" issue.
STAY AWAY FROM THIS PRODUCT AND ALL OTHER MEMORY PRODUCTS THAT THEY REFUSE TO DO DATA RETRIEVAL ON.
Recently bought a "500" gb nvme m.2 ssd…
Recently bought a "500" gb nvme m.2 ssd only to find out I only get 444 gb in reality out of the box! what a scam! NEVER AGAIN, kINGSTON!!! the model is SNV2S/500G, although, I don't think it's important, I have another SSD from them which instead of 250 gb gives me 222 out of box! F U kINGSofSCAM! I don't understand how this marketing scam is legal!
Kingston Ironkey Locker +50 data lost
Kingston Ironkey Locker +50 failed on me and all my data was lost. I plugged it in one day and was met with the account set up screen. Spoke to Kingston to try and fix it but all my data was gone. After years of using Sandisk with no issues, this kingston item failed in a approx 2 months. Returned to Amazon for a refund.
happy customer
had a minor issue with kingston product and after contacting kingston customer support each team i`ve communicated with via email was very helpful,responded swiftly and my issue was solved to an satisfactory end.many thanks to everyone involved@kingston technology.
i will definitely stick with kingston in the range of products offered on the market.
Unreasonable long initial waiting time…
Unreasonable long initial waiting time for an answer from the Support. Lack of real commitment to help in a dire situation, when a Kingston backup device ceased to function due to a then presumed (and later proven) hardware failure. The feeling of been left out in the cold, with no one else to turn to. Not much of support...
L'assistenza è stata ottimale, garanzia a vita rispettata
L'assistenza è stata ottimale, non avrei mai pensato di aver bisogno della garanzia a vita ma è reale e funziona! Avendo ancora la ricevuta di acquisto mi hanno sostituito in breve tempo un banco di memoria RAM non funzionante con uno nuovo equivalente.
A fine USB memory at a decent price
Almost exactly a year ago, I bought two Kingston USB memories labeled "128GB".
The label is lying - the capacity is 115 GiB, equivalent to 123.7 Gigabytes, NOT 128.0 Gigabytes.
Another problem is that I cannot plug in the two USB memories next to each other into my laptop, as they are physically too wide to fit. I can plug in one of them in one of the slots - or the other one in the other slot. But I cannot plug them in simultaneously - not without carving away a piece of the plastic (which is exactly what I've done).
As a comparison, I bought a "16GB" SanDisk USB memory a few years ago.
The capacity of that memory is 14.905 GiB, equivalent to 16.004 Gigabytes, so that label is correct. The male USB connector - the plug - of the SanDisk USB memory is all made of plastic. With the wear and tear over the years, that memory USB has started to fall apart.
The Kingston USB memories, on the other hand, have their plug made of steel.
- After one full year of daily use, they show no sign of deterioration.
To sum up, I'm very happy with these Kingston USB memories, but I don't give five stars because of the mislabeling.
Awful Service - Buy Elsewhere
Ordered a SSD using their online compatability checker for my Acer Aspire X1930 desktop computer. Paid for 24 hour tracked delivery which was a waste of money as it took 3 working days to be delivered by Royal Mail their delivery service.
It stated the SSD was fully compatible however this is not the case. The SSD was too small to securely locate where the original HDD was fitted. The 4 securing screw holes were smaller than the securing screws used in the original HDD and as no securing screws are supplied with the SSD. Luckily I had one spre screw from a previous old laptop that I could use. If the SSD was compatible it should have been a straight swap over. I requested a call back to discuss this issue again using their online system but this was never received leaving me with no option but to secure this with one screw which is not ideal.
The SSD works but time will tell if its reliability is as awful as its misrepresentation of compatability, awful delivery service and zero customer service support.
Unreliable products and customer service
Bought a NV2 1TB SSD at the beginning of 2023 and it just randomly failed after less than 4 months of use. Contacted customer services to get help with data recovery but they had no care whatsoever, but were eager to send a replacement and told me just to throw my faulty unit away like it was general waste.
Kingston does not care that I have lost precious data, they do not even acknowledge or want to investigate the sudden failure of the drive. They just said that it can happen.
To anyone thinking of buying a Kingston product, if you want cheap quality, cheap customer service and a guaranteed way to lose your data, then go for it.
I bought a Kingston NV2 NVMe SSD and wish I hadn't.…
I bought an NV2 NVME solid state drive which failed less than 3 months after I bought it. I duly returned the failed item. A week later, I contacted Kingston inquiring when I could expect a replacement and was told they were out of stock and that there had been a lot of replacements needed for this product.
Rather belatedly, I searched for reviews and found the comment 'cheap but risky' - which describes the product perfectly. I asked whether I could pay the difference and upgrade to one of their higher quality items. They refused.
Don't buy this drive and be careful when dealing with Kingston.
ram change
i purchased faulty RAM that didn't perform at the specified power. After reaching out to customer support and answering a few questions to verify the situation, they sent me a new set of RAM completely free of charge, without requiring the return of the defective ones. I am more than satisfied, and I'm truly grateful for their kindness!"
Meine Bestellung kam nie an
Meine Bestellung kam nie an, und mein Geld ist auch weg, unseriös, ohne Worte
Not so bad finaly
EDIT : 17/08/2023
I don't know if my comment here change a thing or not, but at least they exchange me one of the two key, better than nothing, so i change my grade from 1 to 4.
Original : 15/08/2023
Worst customer service. I have two dead usb key. write to the support, they didn't read my messages and ask me to do impossible test, like benchmark a non recognized usb key, after 10 emails, one week they tell non sense like "All usb key can't be made bootable" ...
At the end, they never change my two key, two key bougth 1 months ago with a 5 year warranty !!!
I use kingston drive since 15 year, never add any issue, and for once i have a problem, they don't care.
Trust is dead, next time i'll buy product directly from china at low price. I paid high price for the warranty, if the warranty isn't respected, i'll give my money to another company !
Very prompt service. Good warranty.
I had issues with 2 of 3 USB memory sticks I bought about 3 years ago having only used them a coupe of times. I emailed Kingston Customer Service this last weekend, received a prompt reply on Monday and confirmation on Tuesday with a promise to replace the 2 defective units. I have a concern that they failed in the first place but was re-assured that Kingston have effective warranties.
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