The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Ver mais
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Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch! Lesley fr... Ver mais
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Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Ver mais
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I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Informações de contato
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Reino Unido
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Excelente
713 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pleasant helpful staff who talked…
Pleasant helpful staff who talked through everything
16 de julho de 2026
Resposta da Simplicity Cremations
Dear Caron,
Thank you for your feedback. We're pleased to hear the team took the time to provide you with thorough care and guidance.
Easily sorted out
8 de julho de 2026
Resposta da Simplicity Cremations
Dear Mr Phillips,
Thank you for sharing your feedback, and we're pleased to hear that the process went smoothly.
Satisfied thank you.
6 de julho de 2026
Resposta da Simplicity Cremations
Dear Customer,
Thank you for sharing your review.
Caring & Sensitive Staff
The staff were sensitive, caring and professional throughout the whole process, keeping us informed as it progressed.
Lesley was an excellent co-ordinator and Courtney (brought the ashes afterwards) was very pleasant and caring.
We would not hesitate to recommend Simplicity to anyone else.
15 de julho de 2026
Resposta da Simplicity Cremations
Dear Michael,
Thank you so much for sharing your review.
We're so pleased you had such a positive experience, especially with the service provided by Lesley and Courtney. We'll share your comments with them as they'll appreciate knowing they made a positive impact.
Excellent service and very helpful at a…
Excellent service and very helpful at a sad time when dealing with a loss.
8 de julho de 2026
Resposta da Simplicity Cremations
Dear Tracy,
Thank you for taking the time to leave a review. We're pleased the service you received was excellent, and we're sorry for your loss.
Easy to apply.With great concideration…
Easy to apply.With great concideration from the staff.Understood exactly what I required and made the process easy.Could not be better,many thanks,would recommend anytime
7 de julho de 2026
Resposta da Simplicity Cremations
Dear Brian,
Thank you for sharing your experience.
We're pleased to hear that the process was made easy for you.
Everything was very simple and easy to…
Everything was very simple and easy to understand
4 de julho de 2026
Resposta da Simplicity Cremations
Dear Susan,
Thank you for sharing your experience, and we're pleased the service you received was simple and easy.
It was very easy
It was very easy . And no stress a few simple questions and it was done
10 de julho de 2026
Resposta da Simplicity Cremations
Dear Sharon,
Thank you for sharing your experience.
We're pleased to hear the process was simple and easy for you.
Excellent communication
Excellent communication
Swift service and professional handling
9 de julho de 2026
Resposta da Simplicity Cremations
Dear Liz,
Thank you for your kind words.
We're pleased to hear you received an excellent service.
Both times I spoke to one designated…
Both times I spoke to one designated person who remembered me.It was quick and easy to get through. Plus helpful explanations from polite and friendly staff.
8 de julho de 2026
Resposta da Simplicity Cremations
Dear Amanda,
Thank you for sharing your review. We're pleased to hear the team looked after you and provided the care and guidance you needed.
Professional and caring.
First of all I would like to say thank you to Rebecca, who helped me through everything. Simplicity is definitely the way to go now. It could not have been easier to arrange the cremation. I spent about 30 minutes on the phone with Rebecca, who explained everything to me and answered the questions I had without me needing to ask them. I was kept well informed throughout, not just by Email but by phone calls explaining when the body was to be picked up, what day the cremation was and where and when I could pick up the ashes. Rebecca even phoned after I had picked up the ashes just to make sure everything had gone ok. Simplicity took all the stress out of what is a hard time in life. My whole experience with Simplicity was very professional but also very caring. Thank you.
30 de junho de 2026
Resposta da Simplicity Cremations
Dear Keith,
Thank you so much for sharing your experience.
We're pleased to hear Rebecca provided exceptional guidance, care and support during such a hard time. We'll pass on your comments to her.
It was very easy to select preference…
It was very easy to select preference and to take out a funeral plan
6 de julho de 2026
Resposta da Simplicity Cremations
Dear Patricia,
Thank you for your review. We're pleased to hear you received excellent service when taking out your funeral plan. Thank you for trusting us.
Very respectful
Very respectful, excellent communication keeping you up to date with every step of the way.
Very clear with the service they offer.
Continued offers of support.
Recommended.
6 de julho de 2026
Resposta da Simplicity Cremations
Dear Customer,
Thank so much for your positive comments. We're pleased you received the level of support and care you needed.
Your representative LUCAS was great…
Your representative LUCAS was great very friendly & proffessional TOP MARKS to all the team
6 de julho de 2026
Resposta da Simplicity Cremations
Dear Alan,
Thank you for leaving your review and positive feedback for Lucas.
We'll pass on your comments to him, as he'll appreciate knowing he had such a positive impact.
Simplicity were exceptional
Simplicity were very helpful and supportive during a very sad time. They gave clear advice and guidance and kept us well informed on everything that was happening. Thank you.
23 de junho de 2026
Resposta da Simplicity Cremations
Dear Customer,
Thank you for taking the time to leave a review. We're pleased to hear you received the support and care you needed during such a sad time.
Because of word of mouth you are very…
Because of word of mouth you are very trusted. So I know I can trust you to.
26 de junho de 2026
Resposta da Simplicity Cremations
Dear Lynn,
Thank you for your review. We're pleased to hear that the service provided to yourself and others has built your trust in us.
Resposta da Simplicity Cremations
Dear Customer,
Thank you for your review. We're pleased to hear you had a positive experience.
So easy to buy and all explained to the…
So easy to buy and all explained to the letter
3 de julho de 2026
Resposta da Simplicity Cremations
Dear Stuart,
Thank you for your positive words. We're pleased to hear that the service provided was straightforward and easy to follow.
Found the company reall yhelpful when…
Found the company reall yhelpful when dealing with a query
27 de junho de 2026
Resposta da Simplicity Cremations
Dear Customer,
Thank you for providing your feedback. We're pleased to hear you received a positive service regarding your query.
Great polite helpful customer service.
Great helpful staff who made everything feel easier when buying the plan, very polite and a pleasure to talk to his name was lucas.
29 de junho de 2026
Resposta da Simplicity Cremations
Dear Customer,
Thank you for sharing your experience and positive feedback about Lucas.
We're pleased to hear he provided you with excellent support and guidance when purchasing your plan. We'll pass on your comments to him.
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