SimplyFixIt Avaliações 417

On time, good price, best quality!!!

I recently collected my Mac laptop from SimplyFix, and I wanted to share my experience. The issue was that the laptop displayed a restricted sign and required an update, which I couldn’t manage myself as I’m new to using Mac laptops. The laptop is second-hand, and while the company I bought it from provided some instructions, I was unable to follow them successfully.
I took it to SimplyFix, and while they resolved the issue, they charged me £150 just for running an update. I understand that expertise costs money, but £150 for an update feels excessive. When I mentioned this to them, they justified the price by stating they deal with £3000 laptops. However, I couldn’t see how that was relevant to my second-hand laptop, which doesn’t even cost £1000.
This experience left me feeling disappointed and upset. While I accept that it was my decision to leave the laptop with them, I believe they could have reduced the price once they identified the issue. Unfortunately, I won’t be returning to this shop in the future.

This is a customer friendly, service orientated local business. I would recommend them to anyone. They diagnosed the problem with my laptop, checked out other factors on the spot and order the parts, so that I could still use it until the part arrive.
They called me and fixed it within 24hours.
Great Service. Thank you.

Rude, insulting. Never will return.

SimplyFixIt offers a mixed bag of experiences. On the positive side, they can provide excellent, speedy service with knowledgeable staff, especially when it comes to data recovery or upgrading systems. Their convenient location and quick turnaround for services like operating system upgrades are also commendable. However, the experience can be inconsistent, as some technicians come across as disinterested and unhelpful. Overall, they are an alright choice for tech support, but experiences may vary depending on the branch or staff member.

Pleasant and helpful staff.Explanation of what was required and all options in a knowledgeable and professional manner.

Very happy with work done and with price. The fact that I'm a returning customer speaks for itself.

No issues, work on our computer done as per discussion and quickly. What`s not to like?

Excellent service. Quick and painless and good prices

Really pleased with the work done to replace the screen and casing on my MacBook. Super friendly and quick service - thank you!

Great support when choosing a new computer for our business. Brian was very knowledgeable and ensured all data was transferred over on a weekend with no impact to our business. Superb service.

Used the branch in Dalkeith. The Technician (if you could call them that as he didn't see to have a clue) was surly and disinterested. I noticed that their windows have a metal pull down shutter for when the shop is closed. I can only imagine is to stop disgruntled customers from hurling a half-brick through their window!

Perfect customised service. Thanks.

I really trust these guys. Computer sorted in good time.

Speed, efficient service and value for money

Efficient,prompt and friendly service. No quibbling about my laptop still being under warranty from a previous repair (not the firm's fault that the new hard drive turned out to be faulty).

Great experience, communication was good. Turn around fast. Great price

Very qick and efficient service accompanied by a welcoming and friendly Staff in their Bruntsfield establishment. Thoroughly recommend