2nd Defender purchase. Swansea and Chey in particular have been faultless with customer service. Came to Swansea because the model was not available elsewhere due phase out of the JLR V8. Will be us... Ver mais
Localização
Trocar localizaçãoSwansea Enterprise Park, SA6 8QP Swansea, GB
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Veja o que dizem as avaliações
Amazing service from Adam Jackson. Could not fault any aspect of my experience. Returning to the brand from a long absence I was torn between two models and as it was such an expensive purchase I was... Ver mais
Excellent service provided in a relaxed atmosphere. Chey was extremely pleasant and very helpful in arranging everything we needed. Nothing was too much trouble. An outstanding service topped off by o... Ver mais
The whole experience was seamless from first point of contact by telephone to vehicle delivery and the follow up contact. Customer service was phenomenal and Lewis went out of his way to ensure that I... Ver mais
Detalhes da empresa
Sobre Sinclair Group - Sinclair Land Rover Swansea
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contato
Swansea Enterprise Park, SA6 8QP, Swansea, Reino Unido
4,8
Excelente
523 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 1 mês
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service as always
Fantastic service as always
14 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Michelle, thank you for your kind words. We're thrilled to know that you had a fantastic experience with our service. We'll keep working hard to provide you with the best service possible. Thank you for your continued support!
Best wishes,
Sinclair Land Rover Swansea
The sales executive George was pleasant…
The sales executive George was pleasant and attendant to our needs.
29 de outubro de 2025
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Mr Williams, thank you for taking the time to share your positive experience with George! Our team is dedicated to providing excellent service to all of our clients. We appreciate your feedback and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Derek, thank you for your kind review! We're glad to hear that you had a great experience with our service. We strive to provide excellent service to all of our clients and we appreciate your feedback. Thanks for choosing Sinclair Land Rover Swansea!
Well looked after when on premises
Had a courtesy car while my car was with them.when my car was returned to me it had been validated and washed
20 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Leonard, thank you for your positive review. We are happy to hear that you were satisfied with our courtesy car and the extra touch of getting your car validated and washed. It was our pleasure to serve you.
Best wishes,
Sinclair Land Rover Swansea
Amazing service. Thank you Ben
Ben couldn’t have done more to help. Highly reccomend Sinclair Land Rover Swansea for all your needs.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Eppie, thank you for your kind words, we are thrilled to hear that Ben provided exceptional service. We strive to exceed all of our clients' expectations and are grateful for your recommendation. Thank you for choosing Sinclair Land Rover Swansea for all your needs!
Stress free professional process…
All staff are well trained and genuinely want to help. Our sales contact was Scott Llewellyn who made the whole process for our initial inquiry to purchasing our show model Velar stress free. There was no feeling of pressure or being rushed in fact we took several months to make our final decision. All of our questions were answered at pace and with the right level of detail. Full recommend as visit.
26 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you Adrian so much for your kind words! We are thrilled to hear that our staff, especially Scott Llewellyn, provided you with exceptional service and a stress-free experience. We value your trust in us and we look forward to seeing you again in the future!
Steve was tremendous from start to…
Steve was tremendous from start to finish. Responsive with information and commercially able to deliver a very attractive offer which met my needs and budget.
25 de outubro de 2025
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you Peter so much for your kind words, we are so happy that Steve was able to provide you with an exceptional experience. We are always striving to meet our customers' needs and budget, and we are thrilled that we were able to do so for you. Thank you for choosing our business, we truly appreciate it!
I had an exceptional experience with…
I had an exceptional experience with Marc while buying my new car ..everything was done in a professional manner I was kept up to date with emails and videos throughout the transaction..a credit to this Sinclair Land Rover Garage in Swansea..I would have no hesitation dealing with them again and recommending them to future buyers
24 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for choosing Sinclair Land Rover. We are delighted to hear about your exceptional experience with Marc and our Swansea retailer. We aim to provide a professional and transparent transaction for all our customers. We look forward to working with you again and appreciate your recommendation.
Just bought an F pace from Sinclair JLR…
Just bought an F pace from Sinclair JLR Swansea and have to say the service was exceptional. Chey, the salesperson, looked after us from the minute we walked in until we drove our new car away a couple of weeks later. He answered countless questions from myself and my wife and kept us updated throughout the whole process. Many thanks for your help Chey. In fact everybody we met there had a smile on their face, must be a great place to work!
17 de outubro de 2025
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for choosing Sinclair JLR Swansea! It was a pleasure to assist you in finding the perfect F pace. We pride ourselves on providing exceptional customer service and it's an honour to have Chey on our team. We appreciate your kind words and look forward to seeing you again in the future!
Ben’s customer service today was second…
Ben’s customer service today was second to none. I trusted my car was in the best hands from handover to collection.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Lewis, thank you for the kind words, we are glad to hear that our client service exceeded your expectations. Our top priority is ensuring that our clients feel confident and satisfied with our services. We appreciate your trust in us and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Swansea
Steve went out of his way to make us…
Steve went out of his way to make us happy-got the car my wife wanted and looked after us!!
22 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for your kind words, we are thrilled to hear that Steve provided exceptional customer service and helped you find the perfect car. We value your business and look forward to continuing to exceed your expectations.
Best wishes,
Sinclair Land Rover Swansea
New vehicle purchase
Paul (sales executive) ensured our purchase went very smoothly, was conducted in a timely manner and we received great communication throughout. The showroom was immaculate and we were made to feel very welcome each time we visited. We will definitely recommend Sinclair Land Rover to others.
20 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Stephen, thank you for choosing Sinclair Land Rover, we are thrilled to hear about your positive experience with our team, especially Paul. We take pride in providing exceptional client service and a welcoming showroom. Thank you for recommending us, we greatly appreciate it.
Best wishes,
Sinclair Land Rover Swansea
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Hi Ian, thank you so much for your kind review. We are thrilled to hear that you received top-notch service from our team and in particular Ben. We pride ourselves on providing exceptional client experiences and are grateful for your support.
Best wishes,
Sinclair Land Rover Swansea
Roe was extremely helpful
Roe was extremely helpful , polite and professional. A credit to your company
20 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for leaving a review, we appreciate your kind words about our employee. We strive to provide the best customer service possible and we are happy to hear we have succeeded. Row is a valuable member of our team and we will pass along your compliments to them. Thank you for choosing us!
It was very good nice staff
12 de outubro de 2025
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for your kind words! We pride ourselves on our exceptional team and we are thrilled to hear you had a great experience with us. We look forward to serving you again soon. 😊
The customer service was excellent and…
The customer service was excellent and top notch. Paul went above and beyond to help me understand my purchase better and made sure everything was in place before the final decision was made. I am very grateful and very satisfied with their service, very much a must recommendation.
14 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that Paul went above and beyond for you. Thank you for choosing our business and we appreciate your recommendation.
Ben & Rob looked after us for our…
Ben & Rob looked after us for our sevrice
21 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ben and Rob provided exceptional service during your visit. We hope to see you again soon!
Always a pleasure to visit Swansea
Always a pleasure to visit Swansea as the team always look after me so well.
Vickie & Grant have been amazing as always today during my visit.
Perfect coffee too!
Thanks.
Mr D Lewis
21 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for your kind words, Mr. Lewis! It's our goal to always provide exceptional service and delicious coffee. We're so grateful for your continued support and can't wait to see you again soon.
Bought a disco from Paul this week
Bought a disco from Paul this week. Good experience and very good communication. The car was prepared to a very good standard and when it arrived on site it was ready in a day or so. A pleasure to deal with and would highly recommend.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for choosing us for your disco purchase! We strive to provide excellent communication and prepare all our cars to the highest standard. It was a pleasure working with you and we appreciate your recommendation.
Had great service and professionalism…
Had great service and professionalism from George whilst buying a Defender would recommend Sinclair Landrover.
15 de outubro de 2025
Avaliação não solicitada
Resposta da Sinclair Group - Sinclair Land Rover Swansea
Thank you for your kind words about our sales associate George! We are thrilled to hear that you had a positive experience at Sinclair Landrover Swansea. We truly appreciate your recommendation and hope you enjoy your new Defender. Thank you for choosing us!
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