Sisters & Seekers Avaliações 

5.028
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everything was exactly as stated in item descriptions and the quality was even better than I expected!! Order arrived quickly and packaged nicely :). Definitely will be ordering again.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love love love the hoodie amazing quality for a reasonable price - totally worth it imo - quick shipping and all around amazing. One of my favourite brands

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Shipment took way too long, quality of clothing was deceptive. Items had no shape and were thin, couldn’t return without paying £43 in shipping fees.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service and delivery Unfortunatley I had to return my outfit which was not a problem hassle free . Outfit was amazing couldn’t fault at all it was just not long enough for me . Definatley use th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda feminina

Escrito pela empresa

Sisters & Seekers is the up and coming online fashion brand, known for its cohesive aesthetic, sisterhood empowerment and unique yet on trend designs at an affordable high street price. Founded by sisters, Alice and Maisie Jones in 2017 from a small North-Wales village, the brand has continued to jump from strength to strength and is only just getting started. With a business model that challenges the urge for super-fast fashion, Sisters & Seekers provide slower collective releases that piece together to provide an overall story and vision for the brand, setting trends ahead of the game.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(5.028)

1.303 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent

Great experience

23 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey,

Thank you for getting the time to leave us with a review.

We're so pleased you had such a positive experience whilst shopping with us!

We hope to see you again at checkout soon.

Best wishes,

The Sisters & Seekers Team

Avaliado com 4 de um total de 5 estrelas

I loved how fast my package came

I loved how fast my package came. Love the hoodie.The only issue with the hoodie was that it shed some loose fibers. When I wore a shirt underneath and took it off, my shirt was covered in small red fabric bits, but aside from that I was very satisfied.

23 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hello Sophia,

Thank your taking the time to leave us with a review.

As our hoodies are produced with a soft-brushed lining, you may find excess fabric can transfer to item worn underneath. However this will reduce once the item has been washed via the care label instructions.

If you have any issues, do not hesitate to reach out via the contact form on our website.

Best wishes,

The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

Love everything from this brand !!

Love everything from this brand !!! ⭐️

23 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hello,

Thank you for the 5* review! - We really appreciate this.

It makes our day to hear you love our brand. - Your support is greatly appreciated.

Best wishes,

The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

Always good quality

Always good quality, a lot of my clothes are from here, delivery can be hit and miss, and they reply to emails here and there but otherwise a good company

8 de março de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Wendi,

Thank you for taking the time to leave such a positive review.

We’re sorry to hear that delivery and communication haven’t always been consistent, and we truly appreciate you bringing this to our attention. We’re always working to improve both our service and response times to provide a better overall experience.

Thank you again for your support.

Best wishes,
The Sisters and Seekers Team

Avaliado com 1 de um total de 5 estrelas

I ordered a bag and !EMBRARASSİNG!

I ordered a bag, but they wrote my surname incorrectly, so the package couldn’t be delivered and had to be returned. Since the bag was a gift, this caused an extra delay of several days. After waiting 20 days, when I tried to place the order again, they told me the item was out of stock and would not be restocked. I couldn’t get my bag back, and I also didn’t receive a refund for a very long time. It was a terrible experience overall. I absolutely do not recommend this brand — very unprofessional and embarrassing service.

23 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Nehir,

Thank you for taking the time to share your feedback.

From looking into this further, we can see the courier was unable to deliver your order due an error with the name entered during checkout. - Please note that we do always recommend that you ensure all details are correct prior to placing the order to ensure no issues occur with the delivery.

We can see a member of our Tea issued a refund to you as soon as the courier advised a return to sender had been actioned. - Please note that it was advised we are unable to have the order shipped back out to you as it can sometimes take 2 months for the original order to be returned by the international courier.

A member of our Community Care Team also provided you with a discount code to apologise for any inconvenience caused by the situation, however you feedback will be taken on board.

We hope next time you shop with us we can turn your experience back around.

Best wishes,

The Sisters & Seekers Team

Avaliado com 1 de um total de 5 estrelas

Hasn’t come

Ordered over a month and, still no sign of package???

22 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Olivia,

Thank you for taking the time to leave us with a review.

We are sorry to hear you have yet to receive your order, and we can appreciate how disappointing this may be for you.

From looking into this further, our Community Care Team are still investigating this with the courier, and are still within the timeframe they stated for an investigation to be complete.

Please rest assured we are working hard to have your order delivered as soon as possible.

Best wishes,

The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

Great quality

Great quality, good shipping time internationally

21 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Indi,

Thank you for the 5* review!

We are thrilled to hear that you love the quality of your recent purchase. - We take pride in the quality of our pieces here at Sisters & Seekers, therefore we are so pleased to see this has been reflected.

Your support is always greatly appreciated!

Best wishes,

The Sisters and Seekers Team

Avaliado com 5 de um total de 5 estrelas

Yuuummmm

beauty clothes, lowkey everything oversized so size down.. but if u run into a prob they have good service aswell hehe

21 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Mia,

Thank you for sharing your feedback.

Here at Sisters & Seekers, we take pride in the quality of our pieces, and it makes our day to hear that this has been reflected.

We cannot wait to see what you order next!

Best wishes,

The Sisters and Seekers Team

Avaliado com 5 de um total de 5 estrelas

Beautiful hoodie

Beautiful hoodie. My daughter loves it. Thank you

6 de março de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Anna,

Thank you for your review!

It really does make our day to hear your daughter loves her new
Seekers 99 Hoodie in Passive.

We can't wait to see what pieces you order next!

Best wishes,

The Sisters and Seekers Team

Avaliado com 5 de um total de 5 estrelas

The best customer service!

I felt really happy and impressed with the support I received from Millie. I had some questions about a bag I was interested in, and Millie responded incredibly quickly — honestly, faster than any other brand I’ve ever contacted. The answers were also very clear and helpful, which made my purchasing decision much easier. Thank you so much again, Millie. I truly appreciate it.

19 de maio de 2026
Avaliação não solicitada
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Sirinon,

Thank you for taking the time to leave such a positive 5* review.

We’re absolutely delighted to hear that Millie was able to provide such quick and helpful support.

Providing prompt and helpful service is something we care about a lot, so it’s great to know that came through in your experience.

This will make Millie's day to hear this.

We can't wait to see what you purchase next!

Best wishes,

The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

The quality of the clothing was great, but I had to return due to sizing. I'd had some technical issues on my end with the return but Millie helped me resolve the issue and treated my query as an individual, rather than a blanket, generic approach.

19 de maio de 2026
Avaliação não solicitada
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Josh,

Thank you for taking the time to leave a 5* review.

We’re really glad to hear you were happy with the quality of the clothing, and we’re sorry the sizing didn’t turn out to be quite right for you.

It’s great to hear that Millie was able to step in and support you personally rather than with a generic response, that’s exactly the kind of service we aim to provide.

We can't wait to see what you pick up next!

Best wishes,
The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

My daughter LOVED her order

My daughter LOVED her order. Exactly what was advertised..

28 de novembro de 2025
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Resposta da Sisters & Seekers

Hey Sam,

Thank you for your lovely feedback.

We’re so pleased to hear your daughter loved her order and that it was exactly as expected. That’s always what we aim for, so it’s great to know we got it right for you.

We really appreciate you taking the time to share this, and we hope she enjoys wearing it!

Best wishes,
The Sisters and Seekers Team

Avaliado com 5 de um total de 5 estrelas

Lovely quality clothing

Lovely quality clothing

20 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Natalie,

Thank you for taking the time to leave a review.

We’re really pleased to hear you’re happy with the quality of the clothing - that means a lot to us.

We can't wait to see what pieces you pick up next!

Best wishes,
The Sisters and Seekers Team

Avaliado com 5 de um total de 5 estrelas

Bang on Trend

The quality of the clothing, environmental friendly packaging & good customer service.

18 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Ciara,

Thank you for taking the time to leave a 5* review.

We’re really pleased to hear you’re happy with the quality of the clothing, our eco-friendly packaging, and the customer service you received. We put a lot of care into all of these areas, so it’s great to know it’s being noticed.

We can't wait to see what you decide to purchase next.

Best wishes,
The Sisters and Seekers Team

Avaliado com 1 de um total de 5 estrelas

Awful customer service.

Awful customer service.

17 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Henry,

Thank you for taking the time to share your feedback.

We are so sorry to hear you received poor service from our Community Care Team. - From looking into this further we can see you were charged additional taxes when ordering from Norway.

It is stated on our website that those based in Norway will need to cover any duties and taxes, and this is outside of our control unfortunately.

We will take your feedback on board, and can only apologise once again.

Best wishes,

The Sisters & Seekers Team

Avaliado com 1 de um total de 5 estrelas

Really love this bag and was very happy…

Really love this bag and was very happy with it at first. Unfortunately, after 2 weeks of careful use, the crossbody strap snapped and the main zip has also come away from the bag.

I was careful not to overfill it, so I was a little disappointed these issues developed so quickly. The tassel also unraveled, although that is something I can likely secure myself.

As I genuinely love the bag and would like to continue using it, I would really appreciate either a repair or replacement if possible.

Overall it is a lovely bag, but based on my experience I would probably recommend it more for lighter use.

17 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey,

We’re very sorry to hear about the issues you’ve experienced with your bag.

We’re currently unable to see any previous contact regarding this, so please reach out to our team via the contact form on our website and a member of the team will be happy to assist further.

Best wishes,
The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

My parcel got lost

My parcel got lost, it was then found at a later date, but I told sisters&seekers and they straight away sent me a replacement as soon as I found out it was lost. They were super helpful and accommodating to me. Millie was so lovely on the support team, amazing service and such nice emails. Willing to help and spoke to me like a real person not sent to an AI bot or a chat bot, just real service and I feel like she was relatable to me and apologetic and understanding. Couldn’t recommend enough. Not to mention their clothes are amazing quality and one of the only brands that fits my leg length as a tall gal! Will always be shopping with them

14 de maio de 2026
Avaliação não solicitada
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey Grace,

We are so glad to hear that Millie could assist you when your parcel was misplaced. It's wonderful to know that our team provided helpful service, and that you appreciated the personal touch in our communication.

We truly value your kind words about our clothing quality and fit.

Thank you for your continued support!

Best wishes,
The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

10/10

Fast delivery. Always amazing quality

15 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hey,

We're so happy you love the quality of our pieces and to hear your order arrived with you quickly.

We really appreciate your feedback.

Best wishes,
The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

Really helpful returns supervisor!

Really helpful returns supervisor!

I returned some items to Sisters & Seekers as they didn’t suit me. Ruby, the returns supervisor, was extremely helpful and gracious whilst working through a potential issue with one of my returned items. I’d like to thank Ruby for her help once again and would order from S&S in future purely based on this interaction :)

13 de maio de 2026
Avaliação não solicitada
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Holly,

It's great to know that Ruby was so helpful in resolving the issue.

We appreciate your kind words and look forward to your future orders.

Best wishes,
The Sisters & Seekers Team

Avaliado com 5 de um total de 5 estrelas

5 stars for quality of product and…

5 stars for quality of product and speed service. 😊

14 de abril de 2026
logotipo da Sisters & Seekers

Resposta da Sisters & Seekers

Hi Brian,

We're happy to hear that you had a positive experience with our product's quality and our quick service.

Thank you for your feedback, it really means a lot!

Best wishes,
The Sisters & Seekers Team

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