Slimming World Avaliações 1.167

Resposta da Slimming World

Há 4 dias

Hi Mohammad

Thank you so much for your review of Slimming World - we’re absolutely delighted to hear about the progress you’ve made on your weight loss journey - and that your success has exceeded your expectations - that's fantastic!

We’re especially pleased that you enjoy attending your Slimming World group each Thursday and that you feel fully supported by your Consultant in a friendly and welcoming environment.

Well done on your achievements so far, and thank you for recommending Slimming World.

With warmest wishes, Slimming World

Resposta da Slimming World

Há 5 dias

Hi Trish

Thank you so much for leaving a review - and for sharing your journey with us.

What an incredible achievement – losing 105lbs is amazing - and the mindset shift you mention is just as powerful.

You’ve summed it up perfectly - by bringing together Food Optimising, expert group support that helps members change their mindset and habits, and an active lifestyle that fits real life, Slimming World gives members the tools they need for lifelong weight loss success.

Congratulations again Trish, and thank you for sharing your story - which will inspire so many others.

With warmest wishes, Slimming World

Resposta da Slimming World

23 de abr. de 2026

Hi Tracey

Thank you so much for your review - and for sharing this lovely feedback.

We’re delighted to hear that you’re finding the support, tools and resources helpful – from group sessions and the app to the podcasts, recipes and magazine.

Thank you for being part of Slimming World –we're wishing you every continued success, and we’re cheering you on every step of the way!

With warmest wishes, Slimming World

Resposta da Slimming World

23 de abr. de 2026

Thank you so much for taking the time to leave a review, Rita.

It’s lovely to hear from you – especially as you’re just beginning your weight loss journey. We hope you’re enjoying the generosity and flexibility of Food Optimising, with over 350 Free Foods to choose from that don’t need measuring, counting or weighing.

We're wishing you every success, and we’re looking forward to supporting you all the way!

With warmest wishes, Slimming World.

Resposta da Slimming World

17 de abr. de 2026

Hi Emma

Thank you so much for sharing your incredible journey with us. Losing 7 stone and maintaining your target weight for over a year is an outstanding achievement – huge congratulations!

It’s wonderful to hear how Slimming World has supported you both in the past and again more recently, and that joining Slimming World Online worked so well around your work commitments.

Your words perfectly capture what Slimming World is all about: not just weight loss, but a sustainable lifestyle, a healthier mindset, and enjoying food without feeling deprived.

We’re especially proud to hear how confident you feel with Food Optimising, the flexibility it offers, and the support from our experts and fellow members. Your experience will be such an inspiration to others who are considering starting their own journey.

Thank you again for your thoughtful review and for being part of the Slimming World community – your success truly says it all!

With warmest wishes, Slimming World

Resposta da Slimming World

17 de abr. de 2026

Hi Lee,

Thank you so much for taking the time to share your feedback with us. A huge congratulations on your amazing achievement of losing 5½ stone since May 2025 – that’s an incredible result!

We really appreciate your honest comments about the app and will be sure to pass these on, as feedback like yours helps us continue to improve the experience for our online members.

It’s wonderful to hear that you’ve found Slimming World's healthy eating plan, Food Optimising, so effective and that you’d recommend it to others.

Thank you again for your support, and well done on your fantastic weight loss success – you should be very proud!

With warmest wishes, Slimming World

Resposta da Slimming World

15 de abr. de 2026

Hi Ron

Thank you for taking the time to leave such a thoughtful review.

Congratulations on your fantastic weight loss – losing 3 stone and reaching your personal target is an amazing achievement, and maintaining so well even through the Christmas season really shows the healthy habits that you've built.

It’s especially lovely to hear how easy you found Slimming World to follow and how the ongoing support has helped you get back to target again. Support like that can make all the difference, and we’re delighted to hear such wonderful feedback about Kelly and the group at Studley Meadows in Huntingdon. It’s clear they’ve played a big part in keeping you motivated and supported on your journey.

Well done again on getting back to target, and thank you for being part of group – we wish you every continued success going forward.

With warmest wishes, Slimming World x

Resposta da Slimming World

15 de abr. de 2026

Hi Mary

Thank you so much for your review of Slimming World - and a huge congratulations on losing over a stone and a half since joining just before Christmas! That’s a fantastic achievement and a real credit to the commitment you’ve shown.

We’re delighted to hear how welcome and supported you feel in Bill’s Saturday morning group, especially on weeks when the scales haven’t gone quite as hoped.

It’s wonderful to know the encouragement, shared experience, and humour make such a positive difference, and we’ll be sure to pass your kind words on to Bill.

We love hearing how you’re enjoying the flexibility of the plan, along with the book and app to support you along the way. We wish you every success as you reach your initial target - and beyond - and we look forward to cheering you on as you set your next goal!

Warmest wishes, Slimming World x

Resposta da Slimming World

14 de abr. de 2026

Hi

Thank you for taking the time to leave a review for Slimming World - and for sharing your experience.

We’re really sorry to hear how this situation has made you feel.

We appreciate you explaining the circumstances around cancelling your online membership and the return of the books - and we’re so sorry that the information and support you received didn’t leave you feeling reassured or properly supported, particularly around the return process and your refund.

This is the last way we'd ever want a member to feel and a member of our Digital Support Team will be in touch with you directly to discuss the concerns you’ve raised, review what’s happened, and make sure everything is handled as fairly and smoothly as possible.

Thank you again for bringing this to our attention, and please accept our apologies once again.

With warmest wishes, Slimming World.

Resposta da Slimming World

1 de abr. de 2026

Hi Natalie

Thank you for taking the time to leave a review and share your feedback.

We’re sorry to hear that you weren’t aware your Slimming World Online membership would renew - that’s never the experience we want for our members.

When a member creates a Slimming World Online account, the terms and conditions explain that membership renews each month at £20 unless future payments are switched off or an extended plan is chosen. We also send a renewal reminder a week before the payment is due, so members have the chance to cancel if they wish.

We completely understand how frustrating it can be when something like this comes as a surprise, and we’d really like to look into what’s happened for you.

If you’d like to discuss this further, our Digital Support Team is here to help. You can reach us by calling 0344 892 0413 (Monday–Thursday 9am–6pm, Friday 9am–5pm, Saturday 9am–1pm), or via live chat (Monday–Thursday 9am–9pm, Friday 9am - 5pm, Saturday 11am–1pm).

Thank you again Natalie

Warmest wishes, Slimming World

Resposta da Slimming World

30 de mar. de 2026

Hi Geof

Thank you so much for taking the time to share your feedback about the Slimming World range of meals from Iceland. We're really pleased to hear that you're enjoying the majority of the meals that you've tried - and it’s great to know the sausages and lasagne have been a hit for you.

We’re also glad the meals are working well for you as someone managing diabetes. Hearing that you find them tasty, filling, and guilt‑free is exactly what we hope for. We understand your point about the price too, and we’re always looking at ways to offer the best value while keeping the quality high.

If you ever have favourites you’d like to see more of - or ideas for new meals - we’d love to hear them, and thanks again for your thoughtful review.

Warmest wishes, Slimming World

Resposta da Slimming World

Atualizado em 26 de mar. de 2026

Hi Sally,

Thank you so much for sharing this feedback. We’re truly sorry to hear about your daughter’s experience — this is absolutely not the level of care or kindness we expect from any of our groups.

We’d really appreciate the opportunity to speak with your daughter directly so we can understand exactly what happened and offer our personal support. If she feels comfortable, please could you ask her to get in touch with our Customer Service Team? She can reach us by email at customer.servicedept@slimmingworld.co.uk or by phone on 0344 897 8000, Monday to Friday, between 9am and 6pm.

Thank you again for bringing this to our attention. It really helps us make sure every member receives the support they deserve.

Kind regards,

Slimming World

Resposta da Slimming World

10 de mar. de 2026

Hi David

Thank you so much for your review.
We’re delighted to hear that Slimming World has helped you on your weight loss journey, and we’re thrilled to be part of your success.

Wishing you every continued success - we’re cheering you on all the way!

SW x

Resposta da Slimming World

10 de mar. de 2026

Hi Lulu

Thank you so much for your review.

We’re delighted to hear how supported you’ve felt on your weight loss journey. Knowing that you’ve found our advice, encouragement, tips, ideas and recipes so helpful really means a lot.

We’re here every step of the way - cheering you on as you work towards your goals.

Wishing you every continued success!

SW x

Resposta da Slimming World

13 de mar. de 2026

Thank you so much for taking the time to share your experience with us, Stephen.

We're really glad to hear that your first Consultant made such a positive difference for you – and also genuinely sorry that your experience changed after that.

We want every member to feel encouraged, inspired and supported in their group each and every week, and we're sorry this wasn’t the case for you. This isn’t the experience we want any member to have, and we’d really like to understand more about what happened so we can look into it further.

If you’d be happy to, please get in touch with us directly so we can talk things through in a bit more detail. You can reach us at customer.servicedept@slimmingworld.co.uk or by calling 0344 897 8000.

Thanks again for letting us know, Stephen – and well done for continuing your journey at home.

With warmest wishes, SW

Resposta da Slimming World

9 de mar. de 2026

Hi Des

Thank you so much for getting in touch and for sharing your wife's feedback - we really do appreciate hearing from our members.

As Iceland manufacture and retail our meals, they’re responsible for investigating any product issues. They also offer a satisfaction promise, so if you weren’t completely happy with a product, they’ll replace it or refund you.

You can contact Iceland directly on 0800 328 0800, or if you prefer, we can pass your details on — you can call us on 0344 8978000 or email customer.servicedept@slimmingworld.co.uk and we're here Monday to Friday 9am to 6pm and 9am to 2pm at weekends.

Please rest assured, we closely monitor all the feedback we receive. It plays a really important role in helping us maintain our high standards and continue improving our food range for members.

Thank you again Des

Kind regards

Slimming World

Resposta da Slimming World

5 de mar. de 2026

Hi Nicola

Thank you so much for taking the time to leave a review of Slimming World.

We’re really sorry to hear about the concern this situation has caused - we completely understand how worrying it must have felt to see payments you weren’t expecting. We hope we can reassure you that we don’t re enrol members. When a member creates a Slimming World Online account, the terms and conditions explain that membership renews automatically each month at £20, unless future payments are switched off or an extended plan is chosen. We also send a renewal reminder a week before the payment is due, so members have the chance to cancel if they wish.

We never want any member to feel unhappy or treated unfairly, and we’d really like to look into this properly for you. If you could get in touch with our Digital Support team, we can take a few details, understand exactly what’s happened, and arrange the deletion of your information as requested. You can contact us by calling 0344 892 0413 (Monday–Thursday 9am–6pm, Friday 9am–5pm, Saturday 9am–11am), or via live chat (Monday–Friday 9am–9pm, Saturday 11am–1pm).

Thank you again for reaching out, Nicola. We do hope to hear from you soon so we can help put things right and restore your confidence in Slimming World.

Kind regards

Slimming World

Resposta da Slimming World

25 de fev. de 2026

Hi Monica

Thank you so much for your review of Slimming World.

We’re delighted to hear that the information, support and encouragement you've received have made a real difference to you.

Your kind words mean a great deal to us - thank you for being part of our Slimming World community.

SW x

Resposta da Slimming World

12 de fev. de 2026

Hi Andrew

Thank you for taking the time to share your experience. We’re truly sorry to hear how let down you’ve felt - and this is absolutely not the standard of care or respect we expect for anyone who chooses Slimming World to support them.

Your experience matters, and we’d really appreciate the chance to explore what happened in more detail so we can look into this properly and make sure your concerns are addressed.

If you feel able, please do get in touch with our Customer Service Team. You can reach us by email at customer.servicedept@slimmingworld.co.uk or by telephone on 0344 897 8000, Monday to Friday between 9am and 6pm. We’d genuinely welcome the opportunity to talk things through with you.

Thank you again for bringing this to our attention.

SW