After losing too much money to admit i finally win $500 then mysteriously the site loses connection and refuses to load..I have made several attempts to talk to support and they will not respond..Se... Ver mais
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Veja o que dizem as avaliações
Große Auswahl spielen und Automaten macht alles sehr interessant und schnell einzahlung und Auszahlung gibt noch eine positive Note. Spielen macht Spaß aber sowieso musst jeder denken auf Kosten und e... Ver mais
A empresa respondeu
Awesome site with great support. I won $180 bucks on Black Jack live, and managed to withdraw my funds easily and into my bank account after a few business days. Good experience all round, would highl... Ver mais
A empresa respondeu
I have been waiting for days . At first I struggled to be varified and finally became verified and Tuesday morning my withdraw was rejected again and was advised to do it again via bsnk transfer it’s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As casino players, we understand how difficult it might be to not get lost in the world of online gambling. Worrying whether a welcoming bonus sounds too good to be true, not knowing if you are able to withdraw your money, - trust us, we've been there too. Our mission is to create a quality casino we can be proud of, providing our players with the best gaming experience out there. Our services are something we would like to experience ourselves, and we happily deliver it to you: a wide variety of games from the most famous providers, fast and friendly support team, exciting Tournaments and, of course, quick cashouts. We love our clients and will never leave them to deal with automated replies and copy pasted responses. Our support staff has years of experience within the industry and is always open to a live dialogue. If you are looking for an exceptional customer service dedicated to deliver quick and proactive replies, this is the right place for you.
Informações de contato
Reino Unido
- www.slotmafia.com
3,1
Bom
179 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I made coffee
I made coffee, play some low-stakes blackjack, and just relax.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Tolly dylan,
Thank you for your review. It sounds like the perfect recipe for a good evening. We are delighted that you find our casino a relaxing place to enjoy your favourite game.
Best regards,
Slotmafia
made my first deposit with this casino
made my first deposit with this casino. used the first deposit code. code did not work so proceeded to contact live support to which i was told (after i deposited... how convenient!) that i was not eligible for this welcome bonus but the person on the live chat ( cillian) apparently couldnt tell me why due to "security reasons" which to me sounds like a crock of s***. if you value bonuses i would be very careful with this casino as they seem to like not giving them out. atleast not to me
update reply to the reply. generic reply from a basic casino
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the welcome bonus did not apply as expected and that the explanation provided caused frustration. We care about our users, and all promotional offers are subject to eligibility checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, bonuses, and platform integrity in accordance with established promotional terms. Our support team operates within these processes to ensure consistent and responsible handling of all promotional matters.
I played while waiting at the airport
I played while waiting at the airport. My flight was delayed 3 hours. The slot bonus rounds made the time fly. Turned a frustrating delay into a productive session. Silver lining!
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Lusan M,
Thank you for your review. Knowing that our games have helped you spend your time usefully and enjoyably is the best reward. It is for moments like these that mobile versions and bonus rounds are created to brighten up any wait. Thank you for sharing this life story.
Best regards,
Slotmafia
I cashed out and left
I cashed out and left. I didn't go greedy, didn't try one more! I just took my small win and enjoy the rest of the evening.
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Tracey Parsons,
Congratulations on your win and on making the right choice, saving both money and your mood. We hope that every visit ends just like this — with a smile and a feeling of satisfaction.
Best wishes,
Slotmafia
My luck comes in wave
I have realized that my luck comes in wave. A week of small and steady wins. then a big hit. It's cyclical.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Mike,
Observing the cyclical nature of luck is a truly wise approach to the game! We are delighted that you have found your rhythm and are able to enjoy both small and large wins. Thank you for sharing this philosophical insight.
Kind regards,
Slotmafia
I was very lucky
I had to literally shutting down my laptop and go for a walk. Came back and found withdrawal processed! I cash outs immediately, suspicious of my own good luck!!
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Qiang,
We are very pleased that the payment was processed and you were able to receive your winnings immediately. We wish you many more successful moments in your gaming experience!
Best regards,
Slotmafia
Funny story
Funny story! I played a game that was way too complicated. Wilds, scatters, multipliers, expanding reels, a second screen and I had no idea what was happening. I just kept clicking and won somehow.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Donna,
Sometimes the most exciting wins come when we just immerse ourselves in the game without thinking about the rules. We are glad that you didn't give up and got your winnings. Thank you for sharing this fun moment.
Best regards,
Slotmafia
As a regular player
As a regular player, the loyalty rewards are decent! payouts from these are always quick.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Hello Daniel Wesley,
Thank you for your feedback! It is important to us that our regular players feel special and receive their rewards without delay. We are glad that you have noticed this and are staying with us.
Best regards,
Slotmafia
Verbrecher..
Verbrecher... ein einmaliger Gewinn, anschließend nichts und nie mehr .. locker vierstellig ,da sollte schon mal klingeln aber nichts und wieder nichts. Einfach lächerlich !!
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Slot Mafia
Vielen Dank, dass Sie Ihre Erfahrung teilen, auch wenn sie von großer Enttäuschung geprägt ist. Es tut uns leid zu hören, dass Ihr Eindruck nach einem einmaligen Gewinn und den darauffolgenden Ergebnissen so negativ ausgefallen ist. Wir kümmern uns um unsere Nutzer, und alle Anfragen sowie Spielvorgänge durchlaufen eine Reihe von Prüfungen, um Probleme zu vermeiden und sichere Abläufe zu gewährleisten. Spielergebnisse entstehen nach festgelegten technischen Standards, auch wenn einzelne Spielphasen als einseitig oder frustrierend wahrgenommen werden können. Wir verstehen, dass wiederholte Verluste das Vertrauen stark beeinträchtigen können. Ihr Feedback zeigt, wie wichtig Transparenz und ein ausgewogenes Spielerlebnis für Nutzer sind.
Good selection of games but out of all…
Good selection of games but out of all the casinos in play at , this one is definitely the slowest for withdraw times. If the withdraw process was faster then it would be a 4-5 star casino but having to wait for your winnings this long as I’m still waiting now for 3 days
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your balanced feedback and for noting the positive aspects of the game selection. We are sorry to hear that the withdrawal timeframe has affected your overall impression. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure and consistent payment processing. While these procedures are designed to protect users and platform operations, we understand that extended waiting times can be frustrating. Your feedback highlights how important speed and clarity are for the user experience.
We have sent you a clarification email to request additional information regarding your situation.
Never feed money to this website…
Very happy with this site cash out took a while but was approved and in my account so thankyou will continue playing here.
27 de dezembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hello Jesse,
We are very pleased that you are satisfied, despite the slight delay in payment. Thank you for your patience and trust. We will endeavour to ensure that withdrawals are processed even faster in the future.
Kind regards,
Slotmafia
I have been flagged as having a…
I have been flagged as having a duplicate account. Their terms and conditions seriously need to be reviewed because they always send me emails to sign up for their promotions and when I pay for the bonuses they never honour the spins- happens every time!!!
When I message customer service i can never get a solution but a generated response which is extremely annoying!!
I am fully verified but never get paid out on the bonuses during promotions - make it make sense mate.
20 de dezembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your experience, even though it has clearly been frustrating. We are sorry to hear that promotional participation and bonus-related outcomes did not meet your expectations. We care about our users, and all requests go through a series of checks to prevent issues and maintain platform security. Bonus eligibility, account status, and promotional activity are handled according to established procedures that apply consistently across the platform. These processes are designed to ensure safety and compliance, even if they may feel repetitive or restrictive at times. Your feedback is acknowledged as part of the overall user experience.
Nice promos and bonuses for beginners
Nice promos and bonuses for beginners, 5 stars
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hello ZHARD VOK,
We are delighted that our promotions and bonuses for new players have made such a positive impression on you. Thank you for your high rating and trust from the very beginning.
Kind regards,
Slotmafia
Shit site
This site is laggy and absolutely sucks at withdrawals. Happy to take your money but after about 20 withdrawal attempts all being rejected and 3 weeks later nada. I corrected the so call reasons and yet again rejected again. I gave up and ended up losing everything on the greatest game ever Moon Princess 100 that I would recommended.
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your experience, even though it is clearly very frustrating. We are sorry to hear that delays and repeated withdrawal rejections negatively affected your overall impression of the platform. Please note that all financial actions are processed according to established procedures designed to ensure stability and safety for all players. While this may feel inconvenient, these checks exist to prevent technical and payment-related issues. We understand how disappointing such situations can be and appreciate your feedback. For further clarification, we kindly ask you to contact our Support Team through the official channels.
Ich habe einen Fall bei Casino Guru…
Ich habe einen Fall bei Casino Guru eröffnet, das Casino hat einen Fehler gemacht und antwortet nicht mehr.
Der Timer ist bereits zum 2. Mal aktiv, sehr unseriös.
Ich würde dieses Casino meiden, es sind sehr viele Beschwerden öffentlich.
5 de novembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Danke, dass Sie Ihre Erfahrung teilen, auch wenn sie mit deutlicher Enttäuschung verbunden ist. Es tut uns leid zu hören, dass die Kommunikation im Rahmen des externen Falls für Sie unbefriedigend verläuft. Wir kümmern uns um unsere Nutzer, und alle Anfragen durchlaufen mehrere Prüfungen, um mögliche Probleme zu vermeiden. Solche Abläufe dienen der Sicherheit der Nutzer und der Stabilität der Plattform, auch wenn sie von außen als langwierig wahrgenommen werden können. Öffentliche Diskussionen und externe Plattformen spiegeln nicht immer den vollständigen Kontext interner Prozesse wider. Unser Support arbeitet weiterhin innerhalb der festgelegten Verfahren, die auf den Schutz der Nutzer ausgerichtet sind.
Resposta da Slot Mafia
Hello Kunde,
Thank you for giving us such warm feelings and trusting us with your victories. You make our work special.
With endless gratitude,
Slotmafia
Super cool place to relax and have a…
Super cool place to relax and have a good time!
20 de novembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hello Boonder,
We are delighted that our platform has become a place of relaxation and positive emotions for you! This is precisely why we have created a cosy atmosphere where you can escape from your everyday worries. We hope your next visit will be just as enjoyable!
Best regards,
Slotmafia
Currently on Day 3 and still waiting…
Currently on Day 3 and still waiting for withdrawal to be approved. I have a fully verified account. T&Cs state 0-24 hour approval time. (I know bank processing times vary, but I'm talking about the casinos processing time here).
I will update review once money received.
Update - 24 Nov - Cash out Approved. Should see in my account shortly. Not sure why this took 3 days to process but happy to have been paid out. Updating Review to 3 Stars from 1 Star as cash out is slower than other casinos I play at.
21 de novembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for reporting the situation and staying in touch with us. We are glad that the payment has been completed and appreciate your willingness to communicate. We understand that the wait may have caused inconvenience, and we are already working on optimising our processes to meet our standards of urgency. We hope to regain your trust completely in the future.
Best regards,
Slotmafia
Hier habe ich eine großartige…
Hier habe ich eine großartige Bonusrunde gewonnen und der Nervenkitzel war unvergesslich.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Hallo Lima,
wir freuen uns, dass Ihnen die Bonusrunde so viele spannende Emotionen beschert hat! Genau für solche Momente entwickeln wir vielfältige Spielmechaniken.
Viel Spaß bei jedem Dreh,
Slotmafia
BIG SCAM SITE
Who ever reading my message make sure you all stay away feom this scam site. Their prgmatic provider uses cheat code and track your account and bets and control to avoid winning. I betted 18 times and not a single win straight.
Once I understand how they scam and ripp off my money, I email at least 3 times to this casino support to self exclude me permanently and close the account. But no one replied or care. They do not have live support as well. So folks do not fall for this SCAMMER site.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Slot Mafia
Thank you for sharing your experience, and we’re truly sorry to hear that it left you feeling frustrated and concerned. We understand how upsetting losing streaks and unanswered messages can feel, especially when you were trying to close your account for your own safety. All game outcomes on the platform operate through certified randomization systems that cannot be influenced, and internal procedures for account closure are designed to protect users and prevent unauthorized actions. We never intend for anyone to feel ignored — responsible-use measures and account protection processes are fundamental parts of how the platform is set up. We genuinely appreciate you taking the time to voice your concerns.
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