Wish I had read the reviews first. Bought a mask at £21. Looks nothing like the picture and incredibly large. It it meant to fit a giant or has it just been stretched out badly? The quality is awful.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Watch out for the description. Just received a girls Victorian outfit, picture shows a brown dress with white apron and hat, you only get the white apron and hat. Not quite the 'Victorian outfit' exp... Ver mais
What excellent Customer Service offered by Niel & Tina. Truly impressed. No hesitation in recommending Smiffy’s. Wish more people would possess the same work ethics in the retail industry. It was suc... Ver mais
Bought two outfits. Grandson was thrilled to bits with King Arthur outfit because he likes sparkly things. He was a bit disappointed that the army outfit did not include the helmet shown on the pa... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 1894, Smiffys is a family-owned, global organisation with over a century of heritage in dress up. With over 5000 products covering costumes, party accessories, wigs and make up, you can dress up and party all year round with Smiffys. From hen and stag to festival and Halloween to Christmas, you're guaranteed to find the perfect costume. Our design team work round the clock researching dress up trends to bring you the most creative designs. Each and every costume is designed by our UK team. Furthermore, all our children’s costumes are designed to both EN71 and Nightwear (Safety) Standards, ensuring the absolute highest safety standards. We pride ourselves on our excellent customer service with lots of delivery options, free UK delivery, a dedicated customer service team and easy return
Informações de contato
Unit 3/4 Corringham road, Industrial Estate, DN21 1QB, Gainsborough, Reino Unido
- 03303 338 005
- customerservices@smiffys.com
- www.smiffys.com
2,4
Ruim
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Avoid
I ordered a elf outfit for my son on Monday and was sposed to be delivered yesterday! No sign of it and he needs it for elf day tomorrow! No one answers the phone and had no reply to my messages! Avoid!!
3 de dezembro de 2020
Avaliação não solicitada
My daughter's elf costume meant to come…
My daughter's elf costume meant to come on 1st December. Tomorrow Friday 4th it's the elf day at school and the dress has not arrived yet. It's a shame!
3 de dezembro de 2020
Avaliação não solicitada
Sizes of clothes are not to scale
Sizes of clothes are not to scale.
Sent my items back as ordered 2 sizes and both do not fit. It’s been over 2 weeks and still haven’t heard anything about my return or refund.
15 de novembro de 2020
Sizing completely off
Sizing completely off. Such a shame as I couldn’t wear this.
14 de novembro de 2020
I sent the item back and I am still…
I sent the item back and I am still waiting for the refund
12 de novembro de 2020
Quality of product was 5 stars
Quality of product was 5 stars. Shipping process was confusing since a traditional tracking number wasn’t provided.
10 de novembro de 2020
I still haven’t received my order after…
I still haven’t received my order after two weeks. I’ve had no response from the 2 messages that I have sent and I have rang several times with no answers. I would absolutely not recommend this company and want a response and refund asap
10 de novembro de 2020
Avaliação não solicitada
Good choice swift delivery
9 de novembro de 2020
Great value and a half decent price.add…
Great value and a half decent price.add a few accessories for that court jester look
9 de novembro de 2020
Good product with quick delivery
9 de novembro de 2020
Clueless Cher Costume
Decent quality costume. Very happy with my purchase. Would order from here again
9 de novembro de 2020
I needed a costume last minute service…
I needed a costume last minute service was brilliant and product was just like picture
8 de novembro de 2020
Great product with speedy delivery 👍🏼✨
8 de novembro de 2020
Brilliant service and costumes were…
Brilliant service and costumes were amazing. Thanks.
8 de novembro de 2020
Not worn it yet party was called off…
Not worn it yet party was called off due to covid in Wales
But the outfit is fantastic and the quality is great
8 de novembro de 2020
Great experience easy to use website…
Great experience easy to use website and very quick delivery.
8 de novembro de 2020
Excellent
Delivery arrived on time and the costumes were exactly what we wanted for Halloween 👻🎃🦇 Thank you
7 de novembro de 2020
Waste of money
My order was delivered quickly.
Ordered the next size up.
Was very impressed on opening.
Wearing it was a nightmare, not true to size felt uncomfortable and ripped 🤬🤬
7 de novembro de 2020
Very easy to order and came at a fair…
Very easy to order and came at a fair time. Only thing I didn’t like is I couldn’t track my package nor received a notification when it arrived.
6 de novembro de 2020
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.