SOCIETE NOIR Avaliações 

257
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Still havent received my order and it said it was delivered on the 4th of august. No communication from anybody and sent multiple emails, scamming wasters.i ordered on the 19th of july btw

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I stupidly had my hat sent to the wrong address but I was contacted by the company and they had my hat sent straight back to me almost immediately. Wasn’t expecting them to get in touch to be honest.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Ver mais

Avaliado com 5 de um total de 5 estrelas

Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Ver mais

Detalhes da empresa


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

257 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(257)

25 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

DPD DELIVERY it’s sheets

DPD DELIVERY it’s sheets
They text me the parcel it’s gonna arrive between 12:55-13:55 and i been outside all the time and at 13:55 recive a txt and say they didn’t find me at home😤but they didn’t pass at all . And they gonna deliver at the local shop . 😤😤❤️😤Tuesday

30 de abril de 2022
Avaliação não solicitada
logotipo da SOCIETE NOIR

Resposta da SOCIETE NOIR

Hi Cristian
We have looked into this and the parcel has been collected from your pick up shop! If you choose for it to go there that is what DPD will do.
It would have been better for you to email and ask us for this update.
It is a shame instead you have chosen to review us as a business based on DPD and not on our product / service which was sent next day and arrived on time within your 2-3 day paid for service.
We would appreciate this being amended as we can see you have collected this parcel and it was only sent Thursday.
Thanks
NOIR

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing customer service

Absolutely amazing customer service, very personal and fast responses. My husband loves this brand. I would definitely recommend ordering from this website. Josie and Jack dealt with my query super fast and I can’t thank them enough :-)

31 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No refund no cap nothing

Hi, AVOID AVOID AVOID AVOID
Avoid this company. Try to buy cap from them. Order one is arrive to small kids size crazy. Send the massage I can't give it back. Again can belive how you can't give something back ist you rights as costumer special when is kids size. Get to the point where they confirm refund send the item back nothing no money no cap hut whatever. 😤 they stolen money of my pocket just like that. Nearly 40 pound and still on the market. AVOID

25 de março de 2022
logotipo da SOCIETE NOIR

Resposta da SOCIETE NOIR

Good evening Tom,
Sorry we are slightly confused by your review.
You did order with us and you received this order? Or are you attempting another order?
You emailed regarding a return as you said the hat did not fit & we are awaiting your return based on the returns form we emailed you.
Obviously we can not refund something until we have received the item back and have checked that it is unworn and in sellable condition.
Thanks
NOIR

Avaliado com 4 de um total de 5 estrelas

Good communications/ customer service

I ordered a jacket from Société Noir, received quickly in post delivered by DPD & not Hermes which is a great thing, unfortunately the jacket was not my style after I tried it on, the pockets were a tad on the small side for my liking. A nice jacket otherwise though (quality) I decided to return but as it was a sale item they're policy doesn't allow returns of sale items, so I contacted them by email, Jack got back to me who was a fair guy & did allow me to return the jacket for a full refund which I received today, so that was decent, cheers ! Would buy again

17 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time buyer and I'm satisfied

First time buyer and I'm satisfied. I like brands that are different and unique. I stopped buying name brands years ago. I will buy from up and coming brands like this because they never disappoint and bring there own style. Thanks💪🏾💪🏾💪🏾💪🏾💪🏾

7 de março de 2022
Avaliado com 2 de um total de 5 estrelas

I like the branding

I like the branding, I'm very disappointed that the baseball cap feels incredibly cheap, I would not buy from this company again afraid to say, the badge is cool the style is cool but the cap is cheap. Maybe you should use New era to put your badging and logos on.
It's not a god review, I don't like writing bad reviews, I hope you get new era caps in the future.

15 de fevereiro de 2022
logotipo da SOCIETE NOIR

Resposta da SOCIETE NOIR

Hi Chris,
Thanks for the review. It’s a shame you feel this way.
If we explained details of our manufacturers and those that you mentioned you would be surprised. Perhaps an anomaly from our production line that slipped through quality control.
Thanks
NOIR

Avaliado com 5 de um total de 5 estrelas

Great look n feel!!

Ordered on the Thursday night and received my beanie, bubble jacket and half zipped top on the Saturday. Great turnaround. But the garms fit perfectly and look so slick. I couldn’t be more pleased….. well yes one very small thing the joggers I desperately want are out of stock….that would defo complete my swag👍🏿👍🏿

11 de fevereiro de 2022

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