Sonas products are all style but no quality. We fitted a very expensive Sonas gold finished tap, sink waste and towel rail in a bathroom. After less than two years the finish is wearing off. A vanity... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Cannot rate the customer service highly enough. Received a number of vanity units for a refurb. One was damaged while taking it out of the box on site. Enquiries made to replace the damaged panel, Ca... Ver mais
Fitted 8 various sonas displays in my bathroom showroom,all products had a fault in one way or another, paint finish,miss shaped pottery,poor finish,scuffed,but we fitted them as we had removed o... Ver mais
A empresa respondeu
Great quality and very helpful staff in the showroom. We recently fitted two bathrooms with Sonas products, all products are exceptional quality. The staff in the showroom as extremely helpful and fri... Ver mais
Detalhes da empresa
Escrito pela empresa
SONAS Bathrooms is a leading bathroom brand in, supplying a complete product solution to RMI, New House Build, Self-Build and Commercial end channels. As a wholesaler we supply trade and homeowners via a network of stockists and retailers such as Bathroom & Tile Showrooms, Plumbers Merchants and Builders Providers in the Republic of Ireland and Northern Ireland. In 2023 we will expand our operations to the United Kingdom. SONAS has been in business since 1978, when it was originally founded by John Usher. The award winning company currently employs 95 full time employees at its HQ in Dublin 15. The 135,000 sq. ft facility includes of a modern high bay warehouse with 11,000 pallet positions, a 4,000 sq. ft product showroom and full technical testing area. Our showroom is open to visitors where we provide free pre-purchase consultations to assist customers in selecting products for their new bathrooms. The SONAS collection offers complete bathroom solution including sanitaryware, furniture, showers, baths, taps and heating products. We pride ourselves on providing stylish and durable products to create bathrooms that enhance your life. To view the complete collection or to contact our Bathroom Experts to assist you, visit www.sonasbathrooms.com.
Informações de contato
103 Northwest Business Park, D15 R883, Dublin 15, Irlanda
- 00353 1 8179755
- info@sonasbathrooms.com
- www.sonasbathrooms.com
2,6
Ruim
24 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kristal shower door roller
Purchased 2 Kristal shower doors roller are pure rubbish have been replaced 4 times in 5 years company acknowledged rollers are poor and sent one free set but am been charged €62 to replace rollers do not seem to have been improved on this time frame but why would u when u can charge for rollers also never heard of problem before but when pushed they admit they are breaking check other reviews
3 de janeiro de 2023
Avaliação não solicitada
Resposta da Sonas Bathrooms
Hi Michael, thank you for raising your concern. We take any quality concerns very seriously as we pride ourselves on providing quality durable products across our range. Having investigated into this issue today with our quality department, they have advised that from their experience where there is an issue in the bottom roller (rather than the top) this indicates an installation issue. Our service team were in contact with you to resolve this and offered a service call as a good will gesture, which I understand you declined. Should you have any other queries regarding SONAS products please contact customerservice@sonasbathrooms.com and we will be happy to assist.
Kind regards
Louise
Team SONAS
Ordered a slate tray and vat was added…
Ordered a slate tray and vat was added on after purchase.
Very misleading
7 de junho de 2022
Avaliação não solicitada
Resposta da Sonas Bathrooms
Hi Gavin, thank you for your review. As a wholesale provider of bathroom products we supply SONAS products to a network of stockists who in turn sell to the trade and homeowners. As such when we provide quotes to our retail partners it is always ex VAT as this is a business-to-business transaction. However, all pricing quoted on our website and in our brochure is RRP (recommended retail price) which includes VAT. I do not know who you received a quote from that was an ex VAT amount. We would be very interested in this so we can ensure that this does not occur in the future. If you could please email info@sonasbathrooms.com with a copy of this quote we will endeavour to resolve it. Thank you for bringing this to our attention.
Kind regards
Louise
Team SONAS
Professional help in a crisis
I recently had to install a toilet and radiator in an emergency situation.I contacted Claire in General Hardware in Newcastle West,Co Limerick.
I recieved great advice and information from this store. Claire contacted Irene in Sonas,who went through everything with me.
I made my order and it was delivered within 24 hours to General Hardware. Thank you Claire and Rob from General Hardware. Thank you Irene from Sonas.... Great experience dealing with you all.. Very pleasant and professional.
6 de abril de 2022
Avaliação não solicitada
Resposta da Sonas Bathrooms
Hi Joanne, thank you for sharing your positive experience with SONAS. It is great to hear about the excellent customer service that our team provides every day.
Kind regards
Louise
Team SONAS
Exceptional customer service in a crisis.
We needed some spares for our shower door.
Despite the Coronavirus lockdown, Gavin McGarry and the team provided the necessary replacements with a minimum of fuss!
They were a pleasure to deal with.
Great service.
Thanks
18 de abril de 2020
Avaliação não solicitada
Resposta da Sonas Bathrooms
Hi Colin, many thanks for this positive feedback. We pride ourselves on excellent customer service so it is great to hear that you were very well looked after during challenging times!
Kind regards
Louise
Team SONAS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.