Spartan Race Avaliações 306

DISAPPOINTING! .. WILL NEVER WORK WITH SPARTAN RACE AGAIN

In a time where we all need some understanding and compassion, the company of Spartan Race has NONE!

While I purchased the Trifecta in 2019 to be completed in 2020, the unfortunate event of a worldwide PANDEMIC occurred!! As the year passes by, our races are constantly being rebooked time and time again without the option of getting a refund!

Customer service is unhelpful. When wanting to move your race date or transfer to another person because you are now unable to keep scheduling a new date after new date after new date,.. they want to charge you an ADDITIONALLY $35!!! ..... Why aren't you giving us $35 every time you move our race dates!!!!! MAKES NO SENSE!!!!!

Thanks for STEALING $300

6 months later after repeated cancellations .. no refund! .. no customer service , no nothing avoid.

Awful company. Registered 5 people for the Notre Dame race and they just cancelled with no refunds.
Sticking it to the consumer. I hope this puts them out of business for their awful customer service.

Hold dig langt væk!!

Man får ikke sine penge tilbage for aflyste løb, og de informerer ikke. Total tavshed fra deres side. Ren og skær tyveri!

Spartan race in Massachusetts just got canceled and they are screwing me out of $200. We are all going through this COVID together and don't need to just give $200 away. Give us our money back!

Jeg er enig i alle de andre anmeldelser..

Vandvittig ringe kundeservice og meget lang ventetid på svar og udmeldinger. Ingen penge retur, derimod voucher til et andet løb i Europa eller Danmark.. Det er simpelthen for ringe.. vi har krav på at få vores penge retur.. (Nordic Race kunne godt betale penge retur...???)
ALDRIG igen Spartan Race..

Said would give a refund after they cancelled our race then said had to wait minimum of six months for the money went to credit card company and got the money back. So they said we could have the refund and challenged the claim! We will never use spartan again.

Compre dos entradas en el 2020 una de adulto y otra de kids para Andorra, la de adulto la aplazaron por el covid y solo me daban opción de hacerla en el 2020 y la de kids la aplazaron para el 2021 es decir compre dos entradas para ir con mi hija y hacerla el mismo día y no me dieron la posibilidad de poder cambiar la de adulto junto a la de kids, ni devolvían el dinero, es decir finalmente no pudimos realizarlas ya que la idea principal era hacerla conjuntamente por gastos de viaje y desplazamientos. Son unos estafadores y ladrones.

Spartan weigert sich den gezahlten Preis zurück zu erstatten, obwohl das Rennen nicht stattgefunden hat. Zu behaupten dass eine Erstattung nicht vorgesehen ist halte ich für Betrug! Ich kann nur jeden davor warnen sich für ein derartiges Rennen anzumelden! Der Kundenservice ist unter aller Kanone. Am besten schaltet man einen Anwalt ein.

Wish I could give less than one star. My race in 2020 was cancelled due to the pandemic. I was told I could only reschedule for another race in 2020 (even though I had a feeling they would all be cancelled). When I asked if I could get a refund they said no. Even though my whole Spartan team was leaving Europe and I was moving to another country so didn't want to commit to a new race... So I asked if I could postpone until 2021 they said yes but I would have to cancel, then would only get a 70% refund on booking the next race. So after losing money, my 2021 race was cancelled too and again they won't provide a refund!! They are gonna lose all their racers. Terrible customer service. No sense of understanding or consideration.

Race is already incredibly too expensive for something that is literally no different than any of the other races. Then, if something comes up and you can't attend the race and try to transfer the ticket, you have to pay a $35 FEE. WTH is that for???? $35???

Oh, and then when you transfer the ticket, that person you transfer it to still has to pay the insurance instead of being able to just transfer that over.

Literally just a company that is stealing your money. How they made a big name for themselves, I don't know. Garbage company. Will never give them anymore of my money.

Je m'étais inscrit pour deux courses en 2020 et à cause des annulations du au Covid ils refusent toutes demandes de remboursement.
Plus jamais je leur donnerai le moindre centime!
De vrais voleurs!

Took my sisters money and then cancelled due to Covid (which is fair enough) but would only offer a credit to an event in another state! Won't answer her emails requesting a refund and deleted her from their Facebook page when she raised it with them there!

A fuir. Première inscription à un évènement Spartan, au stade de France en 2020! Annulation du fait de la crise COVID. Au final on vous propose 70% de réduction pour vous inscrire à un autre évènement futur (complètement anecdotique et impossible en pleine crise COVID) et -30% sur 1 autre course (non cumulatif). Ils ne vous remboursent pas et refusent toute demande par mail. Même le marathon de Paris Harmonie Mutuel 2020 à remboursé ses participants. Pratiques scandaleuses de la part de Spartan, à fuir...

De bonnes courses mais une politique tarifaire de marchand de tapis (remboursement impossible, comme les reports gratuits sur l'année suivante), bien à l'opposé de l'esprit d'entraide prôné...

The company doesn't seem to care about any of their customers. My experience is similar to others the world over, seems like each country is following the same script. No races in 2020 (understandable), none nearby in 2021. No refund. Appalling behaviour, not sure how a company like this can still be in business? The bad publicity, word of mouth, and loss of revenue from previously loyal customers must be costing them $$$$$$$$, all because of policy written in different times and blindly followed.

La seule franchise de courses d'obstacles que je connaisse qui refuse de rembourser à 100% les evenements annulés pour cause COVID en 2020 et qui refuse également un report gratuit sur 2021. A fuir.

J’adore leurs courses et la bonne organisation lors des événements, mais leurs pratiques commerciales sont plus que discutables.

La gestion des annulations de courses pour cause COVID est simplement inacceptable.
Comme beaucoup de participants j’ai purement et simplement perdu la totalité des engagements et frais d’inscription pour les courses annulées en 2020.
Ils sont totalement fermés à toute réclamation et se contentent d’un discours « langue de bois ».

Pratiques totalement illégales en France. Comme leur société est à l'étranger, c'est compliqué d'aller leur faire un procès pour récupérer les quelques centaines d'euros perdus.

Je ne participerai plus à leurs courses. Dommage.

Très mécontente de leur manque de professionnalisme. Aucun remboursement possible suite aux annulations de courses ! Ils sont les seul à agir de cette façon !

Catastrophe