Spin Doctor Avaliações 

240
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had used this company before when they repaired my washing machine. I was so impressed with their professionalism, service and cost. So when I needed a new dishwasher I didn’t hesitate to contact th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I called Friday, as my dishwasher wasn't working properly. Had the choice of an appointment either Saturday or Monday. Opted for Saturday. Phil the repair man arrived between the 8am -2pm time slot. S... Ver mais

Avaliado com 5 de um total de 5 estrelas

The dreaded non functioning dishwasher at a busy time! Called spin doctor and a technician was with us within 30 mins, despite best efforts machine beyond repair! New machine sourced and fitted same... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, trustworthy advise, really nice people to deal with both engineers and office staff. Would reccomend Spin Dr Bishops Stortford.

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos
  2. Oficina de Produtos Elétricos

Informação fornecida por fontes externas variadas

Domestic appliance repairs with rapid same day service covering Essex, Hertfordshire and London. Our experienced engineers are fully skilled on all brands.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,5

Todas as avaliações

(240)

115 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

First rate service.

Engineer arrived exactly when expected and diagnosed the problem quickly. A new door lock was needed which he had with him as "van stock". Soon after it was fitted and the machine had been checked, levelled and given a clean bill of health. First rate service. I have recommended Spin Doctor to friends in the past and they have had equally good service. Keep up the good work!

30 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Very quick turnaround. Very fair, reasonable and transparent prices. Part ordered did not take long. Excellent communication and customer service. Would re use again and recommend.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Easy to book and pay. Arrived early morning, condemned the old dishwasher. New machine delivered and fitted same day. Kitchen left beautifully clean and tidy. 10/10 for service. Highly recommend.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fridge cable replacement

Great service, was able to get an engineer out on the same day. The job was completed professionally. The overall cost was also a little cheaper than using main stream large companies like Currys.
I would use them again

29 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Had to call the Spin Doctor as my washing machine not working, my first experience and their service was great! Prompt service within two hours of calling them and honest workmanship. Unfortunately my machine could not be fixed but I would not hesitate to call them out again for their great service

28 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Harlow Spindoctor Rule!

Exceptional! Engineer identified one problem in minutes (cracked plastic component, washing machine) .... ordered, fitted with new hose with a couple of days in between for delivery from supplier. Then discovered a second issue - gunge in the outlet pipe - fixed !
A great example of the common DIY fault - would have taken me weeks to identify either & the part isn't easy to replace as it's old. Saved me a flood in the kitchen and ££££££s!
Caution - the humans here are brilliant. Their new AI bot needs to re-sit its exams! It's ok for one simple message -if it's complicated, go away and phone later when there's a human on the end of the phone.
Sheer level of service overrides the bot so still 5 star.

28 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Originally called out for repair and…

Originally called out for repair and they came same day. Dishwasher condemned and new one installed following day
Great customer service and repair/install team that respected our home
Very pleased highly recommend
Keith

22 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great service

Great service. The engineers were spot on. The installation was carried out with complete precision. Communication 9/10. Keep the customer informed of any changes or delays.

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would definitely recommend using Spin…

I would definitely recommend using Spin Doctor.
The administration process was very efficient. The service was prompt and I received good, helpful advice from the call out technician. Installing a replacement washing machine and the removal of the old machine was carried out very smoothly.

17 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Gambling with £98. The odds unlikely to be in your favour

Please don’t. If your hob or any other electrical appliances is more than 5 years old just get a replacement. Looking to have it repaired Is a gamble. As if the engineer turns up and say it is beyond economic repair. You lose your £98. Poor decision making on my part as It felt like a scam. I have now ordered a hob at curry’s (Hisense £149 with delivery) and getting a tradesman to install ( £80) £229 in total. In hindsight this is a better option. Better than gambling with a repair by this company. They do warn you at the start that the £98 is not refundable however, I wanted a quick turnaround but it ended up being a waste of time and money. I suggested to them that I buy a new hob from them and they install it. Asked if they would consider a discount but they declined and quoted £350 plus the £98. £448 in total. The whole experience appeared opportunistic to me.

15 de abril de 2026
Avaliação não solicitada
logotipo da Spin Doctor

Resposta da Spin Doctor

We feel this review is unfair to Spin Doctor, as we do not advise replacing appliances if they are repairable. A large proportion of our work comes through recommendations, which reflects the honest and reliable service we provide to our customers.

Unfortunately, we are unable to offer free call-outs when an appliance is found to be beyond economical repair, as there are still costs involved in sending an engineer to attend.

While we can sometimes offer discounted replacement appliances, this is not always possible for items such as hobs, as we do not stock a wide range of models due to the variation in sizes.

Avaliado com 1 de um total de 5 estrelas

Incompetent lack of customer service

The females that answered the call were extremely abrupt, the first female didn’t know what a tub was neither did the second why answer a call if you don’t know how to deal with enquiries. Then proceeded to be verbally abusive stating in “England we don’t call it a tub” I advised her to google it then she will know exactly what it is “A sealed drum washer uses a tub (often plastic) where the bearings and drum are permanently fixed”

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Spin Doctor

Resposta da Spin Doctor

Our bookings team are often mentioned in our reviews for being helpful and friendly. We do currently have a new member of staff, which may have led to some misunderstanding when discussing the issue. However, please note that the bookings team are not engineers and their role is to arrange appointments based on the information provided.

From your review, it does appear that they may not have been treated with the level of respect they deserve.

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