I had used this company before when they repaired my washing machine. I was so impressed with their professionalism, service and cost. So when I needed a new dishwasher I didn’t hesitate to contact th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I called Friday, as my dishwasher wasn't working properly. Had the choice of an appointment either Saturday or Monday. Opted for Saturday. Phil the repair man arrived between the 8am -2pm time slot. S... Ver mais
The dreaded non functioning dishwasher at a busy time! Called spin doctor and a technician was with us within 30 mins, despite best efforts machine beyond repair! New machine sourced and fitted same... Ver mais
Excellent service, trustworthy advise, really nice people to deal with both engineers and office staff. Would reccomend Spin Dr Bishops Stortford.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Domestic appliance repairs with rapid same day service covering Essex, Hertfordshire and London. Our experienced engineers are fully skilled on all brands.
Informações de contato
Reino Unido
- www.spindoctoruk.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The service was quick and I have Kieran…
The service was quick and I have Kieran who helped to fix my washing machine, quick and efficient. price is decent ! I would use them again in the future !
Super efficient, friendly and quality service
Super efficient, friendly and responsive service. Thank you.
Very friendly and professional staff
Very friendly and professional staff. They were really helpful and provided great service. Highly recommended!
First rate service.
Engineer arrived exactly when expected and diagnosed the problem quickly. A new door lock was needed which he had with him as "van stock". Soon after it was fitted and the machine had been checked, levelled and given a clean bill of health. First rate service. I have recommended Spin Doctor to friends in the past and they have had equally good service. Keep up the good work!
Excellent service
Very quick turnaround. Very fair, reasonable and transparent prices. Part ordered did not take long. Excellent communication and customer service. Would re use again and recommend.
Great service
Great service. Easy to book and pay. Arrived early morning, condemned the old dishwasher. New machine delivered and fitted same day. Kitchen left beautifully clean and tidy. 10/10 for service. Highly recommend.
Fridge cable replacement
Great service, was able to get an engineer out on the same day. The job was completed professionally. The overall cost was also a little cheaper than using main stream large companies like Currys.
I would use them again
Great company
Had to call the Spin Doctor as my washing machine not working, my first experience and their service was great! Prompt service within two hours of calling them and honest workmanship. Unfortunately my machine could not be fixed but I would not hesitate to call them out again for their great service
Harlow Spindoctor Rule!
Exceptional! Engineer identified one problem in minutes (cracked plastic component, washing machine) .... ordered, fitted with new hose with a couple of days in between for delivery from supplier. Then discovered a second issue - gunge in the outlet pipe - fixed !
A great example of the common DIY fault - would have taken me weeks to identify either & the part isn't easy to replace as it's old. Saved me a flood in the kitchen and ££££££s!
Caution - the humans here are brilliant. Their new AI bot needs to re-sit its exams! It's ok for one simple message -if it's complicated, go away and phone later when there's a human on the end of the phone.
Sheer level of service overrides the bot so still 5 star.
Originally called out for repair and…
Originally called out for repair and they came same day. Dishwasher condemned and new one installed following day
Great customer service and repair/install team that respected our home
Very pleased highly recommend
Keith
No issues with booking an appointment…
No issues with booking an appointment even though I was dubious about the AI agent. Craig was the engineer who was efficient, helpful and knowledgeable.
Swift appointment and efficient…
Swift appointment and efficient diagnosis of the problem. Part ordered while on site. Repair effected 2 days later. Great service
Great service
Great service. The engineers were spot on. The installation was carried out with complete precision. Communication 9/10. Keep the customer informed of any changes or delays.
Excellent Service
Amazing service once again from Spin Doctor. Next day delivery and installation by a great team of fitters. Will definitely use again.
Very prompt service and given fair…
Very prompt service and given fair advice by helpful chap from Spin Doctor
I would definitely recommend using Spin…
I would definitely recommend using Spin Doctor.
The administration process was very efficient. The service was prompt and I received good, helpful advice from the call out technician. Installing a replacement washing machine and the removal of the old machine was carried out very smoothly.
Gambling with £98. The odds unlikely to be in your favour
Please don’t. If your hob or any other electrical appliances is more than 5 years old just get a replacement. Looking to have it repaired Is a gamble. As if the engineer turns up and say it is beyond economic repair. You lose your £98. Poor decision making on my part as It felt like a scam. I have now ordered a hob at curry’s (Hisense £149 with delivery) and getting a tradesman to install ( £80) £229 in total. In hindsight this is a better option. Better than gambling with a repair by this company. They do warn you at the start that the £98 is not refundable however, I wanted a quick turnaround but it ended up being a waste of time and money. I suggested to them that I buy a new hob from them and they install it. Asked if they would consider a discount but they declined and quoted £350 plus the £98. £448 in total. The whole experience appeared opportunistic to me.

Resposta da Spin Doctor
From making the call to office staff to…
From making the call to office staff to Engineer arriving on time and giving me update of arrival time, all ran perfectly. Dealt with issue speedily .. friendly, polite and informative.. thank you
Incompetent lack of customer service
The females that answered the call were extremely abrupt, the first female didn’t know what a tub was neither did the second why answer a call if you don’t know how to deal with enquiries. Then proceeded to be verbally abusive stating in “England we don’t call it a tub” I advised her to google it then she will know exactly what it is “A sealed drum washer uses a tub (often plastic) where the bearings and drum are permanently fixed”

Resposta da Spin Doctor
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







