This is now our 5th caravan from Spinney Staffordshire (formerly North Staffordshire Caravans). It started with a Bailey Discovery purchased in 2004 for approx. £7,500, sold by Andrew. Over the year... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service by the staff at Spinneys. Trade in of Motorhome and purchase of a new caravan went smoothly. Great explanation of everything in the caravan. Great company to deal with. Mark and Neil... Ver mais
Absolutely superb from start to finish when purchasing our new caravan from Spinney. Hannah, Will, Tina, Barry were all fantastic. Loved the welcome and attention we were given by everyone. Nothing is... Ver mais
A empresa respondeu
Collected our first Motor Home today from Spinney’s Cheshire. Dealt with Mark all the way through the Purchase, excellent service. We had an hour induction with Tony, he was brilliant, very thorough... Ver mais
A empresa respondeu
Detalhes da empresa
- Revendedor de trailers
- Parque de Campismo
- Loja de Hobbies
- Concessionária de trailers
- Concessionária de veículos motorizados
- Oficina de conserto de trailers
Escrito pela empresa
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Escrito pela empresa
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Informações de contato
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, Reino Unido
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New caravan
What wonderful staff at spinney's Flintshire ,very welcoming warm and sincere, helpful and excellent hand over of our new caravan.
3 de maio de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with the team at Spinney’s Flintshire. Providing a warm welcome and ensuring everything is clear and enjoyable during your handover is something we truly pride ourselves on.
We hope you have many fantastic adventures in your new caravan, and if there’s anything you need along the way, we’re always here to help. Enjoy every moment!
Very good handover.Showed all we need…
Very good handover.Showed all we need to use van Thankyou.
27 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your feedback.
We’re pleased to hear you had a very good handover and that everything you needed to know about using your van was clearly explained.
We really appreciate you taking the time to share your experience and wish you many enjoyable trips ahead. If you need any further assistance, we’re always here to help.
The hand over by Richard was excellent
The hand over by Richard was excellent, not rushed, very thorough and very helpful, he made the experience enjoyable.
1 de maio de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re delighted to hear that Richard made your handover such a positive experience. It’s great to know it was thorough, unhurried, and enjoyable for you, as we always aim to ensure every customer feels confident and well supported when collecting their vehicle.
We really appreciate you taking the time to share your experience and hope you enjoy many happy adventures ahead. If you need anything in the future, we’re always here to help.
My 1st time buying a motorhome and Ryan…
My 1st time buying a motorhome and Ryan was so helpful in helping me
I asked him silly questions and he was so helpful he explained everything to me
Would recommend them to anyone
24 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for sharing your experience.
We’re delighted to hear that Ryan was able to support you through your first motorhome purchase and make the process clear and easy to understand. It’s great to know he took the time to answer all your questions and helped you feel confident every step of the way.
We really appreciate your recommendation and wish you many happy adventures in your motorhome. If you need anything in the future, we’re always here to help.
What can we say
What can we say, We were looking for a specific motorhome and have been struggling to find the one, until we came to the Spinney and meet mark.
He couldn’t have been anymore helpful and has been true to his word, from buying our motorhome and sorting everything out that we wanted in the new motorhome.
It really felt like we were dealing with a friend and not the sales manager.
We will be back when we are ready to trade in again in a few years time.
We also have mark on speed dial for any issues that we have going forward
Thank you Mark
30 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your wonderful feedback.
We’re delighted to hear that Mark was able to help you find exactly the motorhome you were looking for and that he made the whole experience so straightforward and supportive. It’s great to know you felt well looked after throughout the process and that everything you needed was arranged as promised.
We really appreciate your kind words and loyalty, and we look forward to seeing you again when the time comes for your next upgrade. In the meantime, if you need anything at all, Mark and the team will be happy to help.
Good
Great experience at the spinney when buying a motorhome
Friendly staff & helpful
30 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re really pleased to hear you had a great experience when purchasing your motorhome and found the team friendly and helpful throughout.
We appreciate you taking the time to share your comments and hope you enjoy many happy adventures in your motorhome. If you need anything in the future, we’re always here to help.
Very poor customer service.
Customer service was ok up until the point where i paid my deposit. A short while after paying the deposit my circumstances had changed which meant that i could no longer have the vehicle i had reserved. After numerous attempts and false promises to get a call back over a period of a couple of weeks so i could explain, i had to drive the best part of a 4 hour round trip to visit the showroom. I explained my circumstances which were out of my control and requested a refund of my substantial deposit or even just part of it and would be happy to cover any costs incurred by the business by taking the vehicle off the market for that very short period of time but was refused point blank and was told they would be keeping the money!!. After this experience, I must say i am pleased i did not purchase from Spinney as i wonder what the after care would have been like if i would have had a problem with the vehicle. A VERY bad experience to say the least.
1 de maio de 2026
Avaliação não solicitada
Resposta da Spinney Motorhomes & Caravans
Thank you for your recent correspondence.
We understand that you placed an order for a new Elddis Vogue CV80 on 7 April 2026 and paid a £1,000 deposit at the time of signing your order form.
For clarity, we would like to draw your attention to the statement directly above your signature on the order form, which confirms:
“This order cannot be cancelled. All part exchanges are subject to a full inspection. For full terms and conditions see overleaf. This document contains the terms and conditions of your contract. Only sign if you wish to be legally bound by them.”
In addition, section 5.4 of the terms and conditions states:
“In the case of cancellation, the deposit shall be forfeited. Unless specifically detailed in writing on the order, the Purchaser’s liability will not exceed the full value of the deposit.”
We would also like to confirm that the finance application for the vehicle had been approved by the lender.
Following a review of your recent conversations with our Sales Team, we note that on 29 April 2026 you expressed an interest in exploring a Volkswagen camper as an alternative to the CV80. Unfortunately, we were unable to offer a suitable option from our current stock. You also mentioned locating a Pilot vehicle with another dealer and requested that we source this on your behalf; however, our Sales Manager correctly advised that this was not something we could accommodate.
While we fully appreciate your request for a refund, we must adhere to the terms and conditions agreed upon at the time of purchase. As such, the deposit is non-refundable.
That said, your £1,000 deposit will be retained on your account for a period of 12 months. Should you decide to proceed with the purchase of an alternative vehicle within this timeframe, the deposit can be applied toward your new order.
If you would like to discuss available options or need any further assistance, please do not hesitate to contact us. We are always happy to help.
All sorted on time by Barry Ansell
All sorted on time, function of unit fully explained. Excellent service
29 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re delighted to hear everything was completed on time and that we clearly explained everything to you. Providing efficient and thorough service is something we take great pride in.
We really appreciate your support and look forward to assisting you again in the future.
Great Service at Spinney Cheshire
From the minute we walked through the door the service was exceptional. We were allowed to browse the vehicles without being pestered. When we were ready to discuss a motorhome purchase we were directed to someone who could assist. The process was seamless and we didn’t feel rushed. They answered any and all our questions even after we left the showroom. The day of collection went really well and the handover was extremely helpful and thorough. We would highly recommend Spinney Cheshire.
28 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your wonderful feedback.
We’re so pleased to hear that you felt comfortable and well-supported from the moment you arrived, and that our team struck the right balance between giving you space to browse and being available when you needed assistance.
It’s great to know the entire process from your initial visit through to collection was smooth, informative, and unrushed, and that the handover met your expectations.
Your recommendation means a great deal to us, and we hope you have many fantastic adventures in your motorhome. We look forward to welcoming you back in the future.
On the whole all good
22 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your feedback.
We’re pleased to hear that overall you had a positive experience. We really appreciate you taking the time to share your thoughts, and we’ll continue working hard to ensure every part of the process is as smooth as possible.
If there’s anything further we can help with, please don’t hesitate to get in touch.
We recently purchased a caravan from…
We recently purchased a caravan from Spinney in Staffordshire. Barry, our sales rep was very efficient and knowledgeable and guided us through the process very easily. The handover was expertly handled and we are completely satisfied with the experience.
28 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for taking the time to share your experience.
We’re delighted to hear that Barry provided such efficient and knowledgeable support throughout your purchase, and that the handover process met your expectations.
Your satisfaction means a great deal to us, and we’re pleased we could make the experience a smooth and positive one. We wish you many enjoyable trips in your new caravan, and look forward to assisting you again in the future.
Caravan service with great staff
Put my caravan in for a service and they were just wonderful. We were met by Sue when we collected the van, she couldn’t have been more helpful and more friendly. She explained to us in great detail what been done and ensured we didn’t have any issues. We will certainly be returning and would urge anyone looking for a new caravan or need help to contact them. Thank you all so much and thank you Sue.
30 de abril de 2026
Avaliação não solicitada
Resposta da Spinney Motorhomes & Caravans
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with us.
Sue will be especially pleased to know how much you appreciated her help, she always goes the extra mile to make sure everything is clearly explained and that our customers feel confident and supported.
We truly value your recommendation and look forward to welcoming you back again in the future. If you ever need anything, don’t hesitate to get in touch.
First class service
Have visited spinney for over 15years. Finally bought our second caravan. The service is always first class. They always have time to answer any questions you may have. Their stock is first class. I would like to single out Ray Bedows. We have tortured him for years tyre kicking but he always had time to say hello. He did us a great deal on our new van. Thanks Ray & all the team at Spinney.
27 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you so much for your incredible loyalty, it truly means a lot to us! We’re delighted to hear that you’ve now purchased your second caravan and that the service has consistently met your expectations.
Ray will be especially pleased to read your kind words! He’s a valued member of the team and will no doubt appreciate the recognition (and all those years of “tyre kicking”!) We’re so glad he could help you find the right van and put together a great deal for you.
We wish you many happy adventures in your new caravan and look forward to seeing you again soon!
Having been a regular customer over the…
Having been a regular customer over the years and have spent a considerable amount of money i was dismade to see some members of staff that standards have not improved for certain members with uniforms or appearance, for example we came in to look at upgrading our caravan on Thursday 23rd April which was fine we then went into the shop and was greated by one of your staff his manners were something to be disired his uniform was poor and in need of replacing, i do feel that this particular gent does lower the standards, i hope this can be addressed and when we call in again our visit will have improved.
23 de abril de 2026
Avaliação não solicitada
Resposta da Spinney Motorhomes & Caravans
Thank you for your continued loyalty over the years and for taking the time to share your feedback with us. I’m sorry to hear that parts of your recent visit didn’t meet the standards you’ve come to expect.
We do take presentation and customer service seriously, although our approach to uniform has become more relaxed to reflect a more comfortable, leisure-focused environment. That said, we understand how this can impact first impressions.
Regarding the team member you mentioned, we’d like to share that he has recently undergone surgery and is currently wearing more comfortable clothing to support his recovery. We hope you can appreciate that his wellbeing is a priority while he returns to full duties.
We’re also sorry if his manner came across as less than welcoming, that’s certainly not the experience we aim to provide, and we will address this with the team to ensure our usual high standards are maintained.
We truly appreciate your feedback and hope to welcome you back again soon for a much improved visit.
By far the best company
We purchased our first caravan here around three weeks ago and picked it up today.
We can’t thank Hannah, Will, and Tony enough for all their help. After initially purchasing from Salop Leisure and being unhappy with the service, we received a refund and then found this company. From start to finish, the service here was amazing.
The shop on-site was very reasonably priced and had everything we needed to get set up, unlike some of the bigger companies. The staff were all so friendly and helpful. During the handover today, Hannah was especially kind and kept our little boy occupied so we could fully focus on the demonstration.
We would highly recommend this company and will definitely use them again when needed. Thank you all so much!
28 de abril de 2026
Avaliação não solicitada
Resposta da Spinney Motorhomes & Caravans
Thank you so much for taking the time to share such a detailed review! We’re absolutely delighted to hear that your experience with us was such a positive one, especially after a disappointing start elsewhere.
Hannah, Will, and Tony will be thrilled to read your kind words, it means a lot to know their support made a difference throughout your journey. We’re especially pleased that the handover day went smoothly and that Hannah could help keep your little one entertained so you could focus on everything.
It’s great to hear you found the on-site shop well-stocked and reasonably priced too—that’s exactly what we aim for.
Thank you again for your recommendation. We wish you and your family many happy adventures in your new caravan, and we look forward to welcoming you back in the future!
Mr Macdonald
Mr. Bulmer could not have been more helpful throughout the whole process.
25 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your kind feedback! We’re so pleased to hear that Mr Bulmer was able to support you throughout the entire process. We’ll be sure to pass on your comments to him, it will mean a lot.
We really appreciate you choosing us and hope you enjoy every moment with your new van!
Pleasant experience
Everybody very welcoming, salesma John Smith very pleasant, no pressure and took time to show us the motorhome. Very impressed and we look forward to our first trip in our our new van.
21 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear you felt so welcome and that John made your experience relaxed and enjoyable. Taking the time to make sure everything feels right is something we really value.
How exciting that your first trip is just around the corner, wishing you many happy adventures in your new motorhome!
Smooth buying experience
Friendly, knowledgeable and helpful staff both in sales dept. and shop.
Overall buying process was smooth. Phone is answered promptly!
Much better part x and price compared to other companies for similar van.
21 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your kind words! We’re really pleased to hear that you had a smooth buying experience and that our team in both sales and the shop made a positive impression. It’s great to know you found value in our pricing and part exchange compared to others as well. We truly appreciate your feedback and look forward to helping you again in the future!
Excellent Customer Service
Lovely, knowledgeable and informative staff. Richard found me my perfect campervan with an attention to every requirement. Upon collection Alan went through all it's functions with me ,Jane sorted out all the paperwork (she even sorted out the tax). Collection was made stress free and enjoyable by such lovely caring people. If your looking for a Caravan,Camper or Camper Van I Would definitely recommend these guys Thank you team Spinney 👍
24 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you so much for your fantastic feedback.
We’re absolutely delighted to hear about your experience and that our team were able to make the whole process enjoyable and stress-free for you. It’s great to know Richard helped you find the perfect campervan with such care and attention, and that Alan’s handover made you feel confident with all the features. We’re also pleased Jane could assist smoothly with the paperwork and take that extra step to make things easier for you.
Your recommendation truly means a lot to us, and we’ll be sure to share your kind words with the whole team.
Wishing you many wonderful adventures in your campervan, and thank you again for choosing Spinney!
Every stage of buying my Motorhome the…
Every stage of buying my Motorhome the staff were there to support me. They are very knowledgeable.
25 de abril de 2026
Resposta da Spinney Motorhomes & Caravans
Thank you for your lovely feedback.
We’re delighted to hear that you felt supported at every stage of buying your motorhome. Providing knowledgeable guidance and being there for our customers throughout the journey is something we take great pride in.
Your kind words mean a lot to the whole team. Thank you again, and we wish you many happy travels in your motorhome!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.