We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
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We had some issues with our WiFi not being delivered. We called split the bills and was put through to Katie who was absolutely amazing!!!!! She could do enough for us and after days of trying with... Ver mais
A empresa respondeu
Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... Ver mais
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The customer service is amazing, as this is made for students they provide a lot of support for mostly first time bill payers and make the whole thing super easy. There was no hidden fees or extra cos... Ver mais
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Louisa was brilliant, very efficient at helping me understand our water bill was nothing to worry about! So far our experience in general has been great, with issues sorted fast and easy monthly payme... Ver mais
A empresa respondeu
Escrito pela empresa
Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Louisa was so lovely and sorted my issue straight away - such a nice experience compared to some that I have had before! Thank you!

Resposta da Split The Bills
The team is always so quick to support me with my queries!
Peter has handled my queries twice and his responses have been quick, informative and supportive.
I really appreciate the support from the split the bills customer service team!

Resposta da Split The Bills
Great job and speed of replies.
Pete Senior, Customer Support Advisor, was very speedy and resolved the issues within 7 - 10 minutes between responses. Made my life and day smoother.

Resposta da Split The Bills
She was very friendly to speak to and was able to respond to my queries.

Resposta da Split The Bills
Spoke to Mike this morning regarding a payment issue I was having - was reassured and given a thorough process to follow. Had a very pleasant experience! :)

Resposta da Split The Bills
The advisor was really helpful and my issue was resolved under a week.

Resposta da Split The Bills
very friendly and quick to resolve issues

Resposta da Split The Bills
very fast and efficient helplines and the workers are always able to help my issues

Resposta da Split The Bills
Pete was very attentive and understanding when I explained to him my problem and was able to give me a clear solution that I had been worrying about!

Resposta da Split The Bills
Being polite and understanding the question to give the apt answer. Not justing listening but also giving the idea to help. I have contacted them more than 5 times these things never changed good work from split the bills.

Resposta da Split The Bills
Clare answered my call promptly and helped me with my problem

Resposta da Split The Bills
Really easy to navigate and get on the phone with someone. Very helpful and got it all sorted for us!

Resposta da Split The Bills
Lyndsay was very kind and helpful. She emailed me promptly following the call with further information on how to proceed with the bills we received!

Resposta da Split The Bills
Just sorted out a refund issue and it was sorted very quickly and efficiently with Lindsay. Despite, me misinterpreting some things they were kind and tentative and sorted it quickly. Really easy and pleasant!

Resposta da Split The Bills
Peter was so nice and helpful on the phone! Clearly explained everything to me and made me feel confident and reassured that split the bills were dealing with our issue!
Thank you so much Peter

Resposta da Split The Bills
They woman I spoke to Lyndsay, she was amazing helped with all my questions and was very understanding.

Resposta da Split The Bills
How do people actually use this company to settle any bill payment? They are the worst! They haven't made any payment, my credit score is down 16 points, I have recieved a letter from the solicitors of British Gas and there is late fee payment from both Welsh and British gas.

Resposta da Split The Bills
i believe I spoke to someone named Michael today. He had an amazing personality and really helped in getting me sorted out regarding my billing issue. Amazing customer service.

Resposta da Split The Bills
George handled my call. It was more of a grievance rather than an enquiry. And he was patient and kind enough to listen me out and gave the apt response to my concern. Well done George!!!

Resposta da Split The Bills
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