St. Modwen Homes Avaliações 

Beautiful developments and fantastic customer service especially from Kyle

Moving in was great experience fro. Day one everyone always been super helpful! Everything we asked they always deal with it straight away! Kyle always around being friendly talkative, overall super happy we used st modwens

Want to a say a big thank you to Kyle at St modwen snibston mill. You made our home buying experience exceptionally smooth

My experience, it was wonderful buying our first home with St. Modwen homes , Kyle was great 👍, his communication excellent 👏, can't wait to buy our 2nd home from St. Modwen homes. Really appreciate the wonderful gestures and customer care towards buying our first home.
Thank you Kyle
Thank you St. Modwen homes

Non existent customer service from West Midlands team. They ignore emails when you report issues including management.

Whoever trains them / advises them on how to do their job doesn't know what actual customer service is. My queries relate to a site they are still legally responsible for despite not building on it now. So, they choose to ignore us.

I received a reply to this review asking me to get in touch. I think you are missing the point. I do get in touch with your customer services team. They ignore customers! The site is Weogoran Park if you want to look into issues on site.

Joanne has been very helpfull throughout the reservation process. She has guided us through the process explaining everything along the way and answering any questions we had.

Joanne has been excellent throughout the reservation process, she has taken the time to fully explain the process giving great advice along the way.

Thanks so much Kyle. You made our experience as a first time buyer an amazing one. We were involved in every step taken , communicated clearly to us a made our big decision much easier, and stress free. Thanks again for the wonderful home sold to us , we love it and very much appreciate all your help and support.

Always a pleasure to deal with Fiona, at Blythe Bridge Sales, polite, professional and prompt, she is most certainly an asset to the company ...
Welcome back Fee, youhave been missed!

Nice homes and same as salesperson

Rachel has been extremely efficient as our customer support manager. Understably we have had snags throughout the process, however, Rachel has been exemplary, as everything reported has been rectified in a very short amount of time.

Rachel’s communication is always also very efficient, updating us with contractors, timings, annual leave etc.

Rachel is very friendly and highly approachable which is really assuring when issues do occur.

I am glad to bought a property from St. Modwen Homes. Especially as an after sales services , Mrs. Rachel Skinner supported me each subject. I appreciate her and their consideration.
Thanks.

We bought a St.Modwen house a year ago and were promised such a wonderful home and lifestyle... Well they didn't deliver. After landscaping the whole site with no knowledge or care, all their trees, shrubs and turf have died and have been looking like a waste land for months. After complaining repeatedly, and with many other residents, they have replaced some shrubs with twigs of which all the roots are exposed (they soil quality and depth does not respect the NHBC standards and requirements), and which will obviously be de-rooted and die in the next winter storm.
We do not recommend you buying those houses.

“I spoke to Joanne at Valley Rise about the new homes on the site and she was absolutely fantastic! Incredibly knowledgeable, warm, and genuinely helpful. She made the whole experience exciting and easy. Couldn’t have asked for better support!”

I had Tim & Dave chasing some minor bits that needed completing at our property and I cheekily added a couple of things that I needed help with which was no issue for them. The fellas popped out to get some material and everything was dealt with quick and efficiently. Credit to the team.

We love our plot and our house, and initially, snags were acknowledged and fixed in a timely manner. We were excited to move to what was promised to be a beautiful, spacious and green neighbourhood.

Eighteen months on, it is clear that St Modwens have basically abandoned the Handley Place development now that all the plots are sold. They have left so many things unfinished that even the management company are struggling to hold them to account, refusing to take over the estate.

Residents have banded together and our collective complaints paint a pretty grim picture. Promised landscaping and wilding has not been done. Trees have died, street lights don’t work and the road surfaces are completely inadequate, verging on dangerous.

Our personal main concern is the fact that the building site compound has been left abandoned across the road from us, with concrete, rubble and builders debris spread across a vast area. It seems that St Modwens are keeping their options open to return and continue to build the next phase (which has not yet even had planning permission), not considering the eyesore that this presents to residents or the detrimental effect on the environment. We have deer in the field behind where their rubbish has been dumped - it is a disgrace.

We now live in fear that something will go wrong with the house as we are fast approaching the two year cut off and our neighbours are having all sorts of serious issues. We support the escalation of all of the communal problems and will continue to keep the pressure on St Modwens to finish what they promised when they took our money.

We were sold a picture of how the estate would be and it was false.
Whether the sales team knew that there was never any intention for the builder to complete and clear the site we can’t know.
What we do know is that 9 months after they said they would be gone the estate is unfinished. Dead trees, unsurfaced roads, builder waste. Drainage systems that don’t appear to work.
It is my strong suspicion that St Modwen are not finishing the estate Road so they can eventually use them for heavy plant in new development which could be years away.
This is a builder who is putting profit before customers. Now we are stuck, with the estate company not taking on the mess, and the builder refusing to go.
Given our time again we would not buy a St Modwen home.

I have never bought a new build before and after my experience with st modern homes, I will never again…..empty promises, filthy house that was handed over, patio doors not aligned with daylight showing through, wrong bathroom tiles, no shower screen, no sink I paid extra for, masking tape still round lights/window sills, paint runs down the wall, paint on vinyl/carpets and this is only to name few……was threatened with putting the house back on the market if I didn’t complete - even when I hadn’t actually seen the house in the flesh.

PLEASE BE WARNED!!!!!!

Simon at Glan Llyn is a really nice man.He is very helpful to get the right property and very honest about his products as well.Unfortunately I couldn’t book what I wanted because someone else have taken it before me.Would recommend Simon 100%

They sell you the dream and don’t deliver, garden was a floodplain, we had to re level the whole thing, no proper drainage put in, and we’re at the bottom of a slope! The whole site has an issue with drainage and water works. Constant smell of drains and problems with water pressure. Roads not finished off properly, parks not finished properly… multiple street lights don’t work. And customer aftercare is non existent, constant emails have to be sent, takes months to sort anything out or get an answer. Soon as they have your money they move on to the next!