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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing. Easy to use site. Super fast tracked delivery to Uk via DHL. Incredible range of quality tools included made for a text book battery swap on my IPod classic which is now good as new. Great... Ver mais

Avaliado com 1 de um total de 5 estrelas

I needed a battery for my laptop urgently. I bought it from their website and they say: 2-3 days delivery. It's a lie, as you can read on Trust pilot. I have seen people here waiting 15 days f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've bought quite a few batteries from here over the years and I've found that their quality is as good as (if not better than) the originals, and they've also given my ancient action camera a new l... Ver mais

Detalhes da empresa

  1. Beleza e bem-estar

Escrito pela empresa

subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.co.uk


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

398 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Subtel Impressive, DHL awful.

The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing the package over the side gate at the back of my cottage. ( I didn't see this myself.) As I went to the front gate, he was driving away. That's why your professional care was so important. I've put in another order on the strength of your care & product, but would prefer you use another carrier. I don't believe in rewarding a poor service. Thank you & well done!

22 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Very quickly delivered

Very quickly delivered. Unfortunately the battery was faulty and had to receive a refund.
The problem was remedied very well indeed. Very impressed with the service. I would use them again for any further purchases.
Thanks Keith

25 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

Not charging.

I fitted the battery as per youtube, but the battery would not charge. I updated using the TomTom website, but still nothing. Showing grinding gears and connect to PC image. Not charging.

25 de julho de 2025
logotipo da subtel.co.uk

Resposta de subtel.co.uk

Hello,

We are sorry to read this.
Don't hesitate to contact our customer service so we can help.

Subtel Team

Avaliado com 1 de um total de 5 estrelas

Will not take any responsibility for deliveries

I placed an order which was delivered by DHL. The DHL driver opened our front door and threw the parcel through the door while we were in, they made no attempt to ring the doorbell.
I complained to DHL who told me that this was not acceptable, but I would have to take this up with Subtel as my contract was with them. I contacted Subtel who responded with a statement saying that the door was open and they would not do anything else about it. They would not take any responsibility or action despite the fact that it was their contract.

27 de junho de 2025
Avaliação não solicitada
logotipo da subtel.co.uk

Resposta de subtel.co.uk

Hello

We are sorry to read this.
We have spoken to DHL and the driver knocked on the door which was very slightly open, no one came so he put the parcel at the entrance, took the picture and left.

The driver has been told never to put a parcel over the threshold with the recipient present.

We are sorry for this situation

Subtel Team

Avaliado com 1 de um total de 5 estrelas

Well the battery that I ordered…

Well the battery that I ordered wouldn’t work! I tried a few times but had to send back! I put the old battery back in as it was such a nightmare to change in my phone as I had to take the complete phone apart to access the battery.

22 de junho de 2025
logotipo da subtel.co.uk

Resposta de subtel.co.uk

Dear client,

We are sorry to read this.
Fell free to contact our customer service.

Subtel Team

Avaliado com 5 de um total de 5 estrelas

Laptop battery

Had to wait a short as it came from Berlin which l didn’t realise at the time ,must say it was very well packed and it fits my old laptop very pleased indeed.

21 de junho de 2025

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