Absolute shower of poo, left us stranded at the hotel when the pre booked taxi failed to turn up to collect us despite phoning to check 2 days prior it was booked, Had to pay over 200 euros to get... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I am sitting in Corralejo just now, arrived yesterday afternoon . This is the 9th time we have booked with them and have another to Turkey later this year booked. I have to say I have never had a prob... Ver mais
Karen stayed after work to complete my booking on the phone tonight. The online booking the day before failed and she ensured my friend who had booked yesterday, were on the same flight with the same... Ver mais
A empresa respondeu
Holiday Issues Dealt With Well By Sunmaster - We encountered changes to our booking, and with a family of six this was extremally disappointing. We booked hotel only, taking a risk, having no AB... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Ground Floor East, Bowling Mill, Dean Clough, HX3 5AX, Halifax, Reino Unido
- 01274422333
- smhelpdesk@sunmaster.co.uk
- www.sunmaster.co.uk
4,5
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beth was very nice on the she went…
Beth was very nice on the she went through everything with me very helpful and a lovely lady.
3 de janeiro de 2023
Resposta da Sunmaster Holidays
Lovely feedback for Beth - we'll make sure it's passed on to her and her team leader. Thanks so much for your booking Sally
I have booked around 7 holidays with…
I have booked around 7 holidays with them and they are always quick to respond . The holidays advertised have always been without fault
3 de janeiro de 2023
Resposta da Sunmaster Holidays
Thank you so much for your loyal custom Karen. We really appreciate the feedback and for you sharing your experience
Second holiday with sun master…
Second holiday with sun master excellent customer service.
20 de outubro de 2022
Resposta da Sunmaster Holidays
Excellent review Matthew - thanks so much :O)
Professionalism
3 de janeiro de 2023
Resposta da Sunmaster Holidays
Thank you for the feedback Olulfemi - we see that you made your booking with Joshua, so we'll ensure that he receives your feedback. Thanks for your booking...
Best experience
Always get the best deal never let us down. I would recommend to anyone .
3 de janeiro de 2023
Resposta da Sunmaster Holidays
Great to read this feedback Levent. Thanks so much for sharing and for booking with us once again
Great choice easy to use and clear…
Great choice easy to use and clear payment options
27 de dezembro de 2022
Resposta da Sunmaster Holidays
Great feedback - glad you found the experience so positive...
I’ve booked with these many times and…
I’ve booked with these many times and very efficient never a problem.
31 de dezembro de 2022
Resposta da Sunmaster Holidays
Thanks so much for sharing your experience Verity - we very much appreciate the feedback
This is a 4 times when I booked with…
This is a 4 times when I booked with this company and everything always was fine.
31 de dezembro de 2022
Resposta da Sunmaster Holidays
Thanks so much for your loyal custom Irina and thanks for booking with us once again
I've booked with sunmaster for quite a few years now but booking this time Gemma excelled the meaning of excellence..THANK YOU GEMMA.X
I was booking my holiday with sunmaster but was having trouble with something I didn't understand I rung the office a lady called Gemma answered. 10/20 Gemma you want up and beyond your call of duty. Thank you for you're excellent service. One very happy customer x
30 de dezembro de 2022
Resposta da Sunmaster Holidays
Such a lovely review Julie - thank you so much for your continued loyal custom and for your very kind words - which we'll most certainly pass on to Gemma
Our Girl Gemma
Gemma on customer service was a very pleasant, helpful young lady. Explained carefully the booking system, double checked spelling of names, address and date of birth.
We have used Sunmaster Holidays pre covid and would recommend them to anyone.
30 de dezembro de 2022
Resposta da Sunmaster Holidays
Fantastic feedback for Gemma - thanks so much Barbara.... we'll make sure that this is passed on to her and her team leader :O)
Perfect experience
Just the ease with which you can just pick and buy a holiday at your leisure
30 de dezembro de 2022
Resposta da Sunmaster Holidays
Great review Sally - thanks for your booking
Resposta da Sunmaster Holidays
Just how we like it John - thanks for your booking and for your great review
Always book with Sunmasters every year
26 de dezembro de 2022
Resposta da Sunmaster Holidays
Thanks for your loyal custom Tina and for your new booking
Improved website made booking online…
Improved website made booking online clear and simple
26 de dezembro de 2022
Resposta da Sunmaster Holidays
Glad you like the new site Mark, and thanks for the review
Start to 2023
From looking to booking on line all as gone very well.
We have had email back with in minutes just ready to print off.
24 de dezembro de 2022
Resposta da Sunmaster Holidays
Great to hear this Alan - thanks for booking with us
Cant pay with EU bank card
23 de dezembro de 2022
Resposta da Sunmaster Holidays
Sorry for the delay in replying Albertas. We'll pass your feedback to our finance team to look into whether or not we can offer this as an option in future. Thanks for your booking nonetheless though...
Always such amazing offers at amazing…
Always such amazing offers at amazing prices
23 de dezembro de 2022
Resposta da Sunmaster Holidays
Thanks for the review Ben - glad you got a bargain :O)
Had a lovely experience from sun master…
Had a lovely experience from sun master this is my second hoilday booked with them brilliant and friendly and helpful
21 de julho de 2022
Avaliação não solicitada
Resposta da Sunmaster Holidays
And a lovely review - thanks for your loyal custom
Operator was very helpful and friendly
Operator was very helpful and friendly, thank you
15 de dezembro de 2022
Avaliação não solicitada
Resposta da Sunmaster Holidays
Thanks so much for your review Rebecca
Holiday Issues Dealt With Well By…Sunmaster!
Holiday Issues Dealt With Well By Sunmaster -
We encountered changes to our booking, and with a family of six this was extremally disappointing. We booked hotel only, taking a risk, having no ABTA protection and paying out a great deal of money.
We logged a complaint to Sunmaster and I can confirm that Sunmaster went above and beyond to bolster our opinion of the supplier. Problems can happen but you can be sure Sunmaster will be fair should this not be the fault of the holiday makers. We will absolutely use again.
21 de novembro de 2022
Avaliação não solicitada
Resposta da Sunmaster Holidays
Great to hear we managed to resolve this for you Heather. Thank you for sharing your experience
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