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Superdry - Oxford Avaliações 

246
O TrustScore é 4.5 de um total de 5

4,6

216, The Westgate, Queen Street, OX1 1PE Oxford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Speedy delivery. Second purchase of identical item as my other daughter wanted same as sister. Store had no more in stock but lovely assistant ordered on iPad had it delivered to daughter in Lon... Ver mais

Avaliado com 5 de um total de 5 estrelas

Every time I use the store I am greeted by a friendly face and attentive staff that even remember my name. More retail outlets could learn a lot from the way your staff deal with customers. I alw... Ver mais

Avaliado com 5 de um total de 5 estrelas

OXFORD Store. Can't fault the brilliant customer service we received in the Oxford store from Anne-Marie. We had a faulty garment and Anne-Marie was so helpful, resolved the issue and turned a negativ... Ver mais

Avaliado com 4 de um total de 5 estrelas

I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I... Ver mais


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de agasalhos
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Oxford

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contato

  • 216, The Westgate, Queen Street, OX1 1PE, Oxford, Reino Unido

  • 01865 791189

4,6

Excelente

O TrustScore é 4.5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(246)

13.546 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Lots of lovely things to choose from

Lots of lovely things to choose from. I would like it if when in the basket and items go out of stock it would tell me which item is out of stock. I had to keep taking an item out and trying to check out again until I finally got lucky. Please can you change this. Also I wanted to use a delivery locker location and it would only allow my address. No option for a delivery locker.

24 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Helpful staff and student discount

I ordered this shirt online because I wanted to wear some good quality flannel and the colour wasn't available in the store, however, I didnt know how to avail my student discount online. I collected my parcel and the staff was super helpful and applied the discount for me. The shirt is absolutely wonderful and warm.

9 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great service in the Oxford Store

Great service in the Oxford Store. Very helpful staff.

23 de agosto de 2025
logotipo da Superdry - Oxford

Resposta da Superdry - Oxford

We're happy to hear that you had a positive experience in our Oxford store! We appreciate your kind words about our helpful staff and your great feedback.

Superdry

Avaliado com 5 de um total de 5 estrelas

Great help from the team in Oxford

Great help from the team in Oxford

16 de agosto de 2025
logotipo da Superdry - Oxford

Resposta da Superdry - Oxford

We're happy to hear that our Oxford team provided great support! Thank you for sharing your positive experience with us; we appreciate it.

Superdry

Avaliado com 4 de um total de 5 estrelas

Cool vintage American collegiate vibes.

I didn’t find that there was any particular customer service elements that I found particularly Noteworthy, but the jacket that I bought still had the grey metal security device attached to it when I came home. I had to take it all the way back to the shop for a clerk to remove it. On a positive note, I loved this season’s collection and how well it coordinated with so many things. Good quality pieces that last are much appreciated with Superdry, and trending as apposed to trendy. Love the American preppy meets skater vibe!

19 de agosto de 2025
Avaliado com 3 de um total de 5 estrelas

Oxford Street store

Oxford Street store: I ordered a Jacket for my son and the lady that i spoke to could not be more helpful in store, she helped me to order the size i needed as it wasn't in store and i went away happy. When i got an e-mail advising EVRI had delivered my item to the store i tried to call the store 6 times to make sure it had correctly arrived and the phone was not answered once. so i walked to the store to collect my item which i queued up downstairs for only to be told it wasn't there and i needed to go upstairs to collect it. The lady i then spoke to on the tills upstairs advised me that i couldn't collect my item because it wasn't on the system?? She called a Manager who eventually gave me my item. Surely if you have your invoice and delivery confirmation to that store, you shouldn't have to wait around like this being messed around. The store was also baking with the A/c either turned off or not working and people wonder why online is getting more of peoples money. :-(

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Customer service (or lack thereof) was a big turnoff

The employees weren’t very friendly and all seemed like everything was an inconvenience. The dressing room smelled like a public restroom. The clothes were nice and the store was massive with great selection however the customer service was a big turnoff. Furthermore despite assuring me that he would apply my student discount, the employee at the till did not apply it which was extremely disappointing.

12 de junho de 2025

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