This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Ver mais
Localização
Trocar localizaçãoUnit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB
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Veja o que dizem as avaliações
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Ver mais
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Ver mais
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Southhampton
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Reino Unido
- 02380 637701
4,6
Excelente
201 avaliações
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I Have Order some Jacket in 2 years…
I Have Order some Jacket in 2 years ago and I Like This Jacket.
7 de outubro de 2025
Online and instore staff are great
Online and instore staff are great
Jacket came up a bit big. Staff in different branches found the right size and put one by for me. Couldn't ask for more
15 de outubro de 2025
Back after 10 years +
I USED to purchase from SuperDry all the time when I was younger. Then I moved away due to the big branded style, wasn’t for me. I prefer the more subtle branding. However, I still purchase my coats from SD due to the quality and price is unmatched for me.
I went into the Southampton branch a few weeks back, after years of just “walking passed” and was genuinely greeted with a shock, completely rebranded their style and look. Much cleaner, much more quality based and “classed” up in my opinion.
Only went in to look for holiday tshirts and ended up liking half the shop haha.
Ended up going home to Klarna an order.
Slim Fuji coat, essentials half zip & two shirts. Ended up getting a discount code and saving loads!
I will 100% be back to shopping in SuperDry going forward!!
(Only gripe, wish the t shirt sleeves were more fitted. I’m not a XL but I’m but a slim torso frame, and the arms are quite baggy compared to the shirts)
29 de setembro de 2025
Fantastic Service
Fantastic Service – Above and Beyond!
I bought the wrong size shorts but unfortunately went past the return policy period. I explained to the staff that I live on the Isle of Wight and couldn’t get back to the store in time. Despite this, they were very understanding and kindly allowed me to exchange them. Brilliant customer service – really appreciated the flexibility and helpfulness. Thank you!
7 de outubro de 2025
Great staff!!!
The lovely members of staff at the Southampton Superdry made us feel welcome with nothing being too much trouble. Great products as always!
1 de outubro de 2025
Very good Quality and great service
Very good Quality and great service
Southampton West quay 😃
26 de setembro de 2025
Had a great experience
Had a great experience in the Southampton west quay branch. The staff could not be more helpful great selection of jackets for every occasion also went in for one jacket brought two 👌Great prices too 👍
29 de setembro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Good service and friendly staff.
12 de setembro de 2025
Resposta da Superdry - Southhampton
We appreciate you sharing your experience. We're happy to hear that you received good service from our friendly staff.
Superdry
Excellent customer service
Excellent customer service. Love the T-shirt I bought.
12 de setembro de 2025
Resposta da Superdry - Southhampton
We're happy to hear that you enjoyed our customer service. We appreciate you letting us know you love the T-shirt you purchased from us. Thanks for your feedback.
Superdry
Friendly and helpful staff at West Quay…
Friendly and helpful staff at West Quay store Southampton
7 de setembro de 2025
Resposta da Superdry - Southhampton
We're happy to hear that you found our staff at the West Quay store in Southampton friendly and helpful. We appreciate you taking the time to share your positive experience!
Superdry
Great experience.
Assisted by a very friendly, professional and helpful member of staff, who helped me get the product and size I required.
15 de agosto de 2025
Lovely collection
Lovely collection, different varieties, good customer service.
11 de agosto de 2025
Amazing service and great attitude and…
Amazing service and great attitude and atmosphere especially at the checkout
15 de julho de 2025
Thanks support besthes abdulrashid…
Thanks support best wishes abdulrashid I'm membership shopping southampton city 👍 nicely done about people work seriously help order. Same getting shop .
9 de julho de 2025
Fantastic service in Southampton…
Fantastic service in the Southampton store - excellent staff and as always great products
6 de julho de 2025
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