This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Ver mais
Localização
Trocar localizaçãoUnit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB
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Veja o que dizem as avaliações
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Ver mais
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Ver mais
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Southhampton
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Reino Unido
- 02380 637701
4,6
Excelente
201 avaliações
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Excellent clothes just staff aren’t really interested
Clothes are excellent and I buy from here a lot. Spent a good Hour in store but not a single member of staff approached me.
They weren’t really interested in helping. Shame really as I spent £500 and would expect some sort of staff interaction
4 de julho de 2025
In store purchase
Made purchase in store, shop and staff were welcoming and friendly and atmosphere relaxed. Store was clean and tidy and clothes well made as usual.
8 de maio de 2025
I like shirts.
27 de março de 2025
No tall section
Tall people, AVOID. The skirts are incredibly short and there is no longer length options (midi, maxi, etc). Really disappointing as this company produces nice clothing but is missing out on so many customers.
23 de março de 2025
Avaliação não solicitada
Staff very polite and helpful refunded…
Staff very polite and helpful refunded within 36 hrs. I know you do paperless but a receipt on return to prove the item has been returned as what other proof is given once the item has been handed over its your word against theres
23 de fevereiro de 2025
Great winter wear
Love the clothing, would always recommend.
I love the tops and jumpers as they are comfy, cozy and warm.
20 de dezembro de 2024
Fast delivery
Went into the local store they didn’t have the size we needed so the staff member ordered online for us, very friendly quick delivery many thanks
15 de dezembro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I love Superdry
The best quality of clothes and the best styles. I simply love Superdry.
12 de dezembro de 2024
Resposta da Superdry - Southhampton
Hello,
Thank you for your kind review!
We're thrilled to hear you love our clothes and styles. We strive to provide high-quality products that meet our customers' expectations.
We hope you have a lovely Christmas,
Superdry
Everything was perfect
Everything was perfect, my jacket size was real , very nice style very good quality, in the shop service was nice and helpful!!
7 de dezembro de 2024
Good service
17 de outubro de 2024
Absolutely awful delivery
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instruct over the phone delivery guy where to go and we live on main street like more simple address he can’t find. And now new delivery and same story. Delivery guy told me he can’t find address and because is dark he doesn’t see numbers of houses. He already 3 times attempted my delivery. Never ever i am going to order anything from SUPERDRY. I lost two days at home waiting for delivery which never came. Better different brand than to wait nearly two weeks for two jackets, just unbelievable.
20 de outubro de 2024
Avaliação não solicitada
Resposta da Superdry - Southhampton
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Knew what I wanted just walked in east…
Knew what I wanted just walked in east to find had my size all was perfect
19 de setembro de 2024
I love the quality and the athletic fit…
I love the quality and the athletic fit of superdry clothing. Especially the polo and tops. Great prices too. Will keep buying as long as they don’t change the fit
3 de setembro de 2024
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