After an accident that wasn’t my fault both Craig and Paul from the Body Shop at Nottingham Audi went above and beyond to get my car sorted. They also arranged a hire car for me through Sytner Drive.... Ver mais
Localização
Trocar localização11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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Veja o que dizem as avaliações
Madi [Sytner Nottingham service department] was very thorough in explaining everything to me and very patient whilst waiting for me to reboot my phone! She also sorted out the insurance problem... Ver mais
I bought a brand new Q5 with a very high spec. The technology didn’t work from day one. It spent 7 months out of the first 12 months in the dealership - waiting for numerous ‘software upgrades’! In t... Ver mais
A empresa respondeu
Just had my first service on my A3. Customer Service agent was fabulous (Becca). Booked on the day I requested, arranged for it to be serviced and returned in excellent time. Kept fully informed and l... Ver mais
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
- 0115 988 2820
4,6
Excelente
911 avaliações
Pede aos clientes que avaliem
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All staff very helpful and professional.
11 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you very much for your kind words. We are delighted to hear that you found all our staff to be helpful and professional. We look forward to welcoming you back in the future and hope to continue meeting your expectations with the same high standards. Thank you once again for your support. The Team at Nottingham Audi.
Jake was amazing as always
Jake was amazing as always - his customer service and attention to detail is excellent
7 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mr Hines, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jake’s customer service and attention to detail continue to impress you. Your continued support means a great deal to us, and we look forward to welcoming you back to Nottingham Audi in the future. Kind regards, The Nottingham Audi Team
Arranged to trade in my 10 year old A4…
Arranged to trade in my 10 year old A4 for a very new but used A5 Avant.
As I am in South Wales the process was completed on line.
Sales and Finance departments kept me informed of progression at all stages and all paperwork was completed on line with ease.
I arranged to pick the car up on 7th March and was greeted on arrival by your sales staff and the remaining paperwork was completed.
I was shown round the car and had a short test drive before driving home.
Audi Nottingham were professional and efficient at all stages, I'm very satisfied.
7 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Chris, thank you very much for taking the time to share your experience. We are delighted to hear that the online process was smooth and that our Sales and Finance teams kept you well informed throughout. It’s wonderful to know you felt welcomed on collection day and enjoyed collecting your new Audi A5. Your satisfaction means a great deal to us, and we truly appreciate your recommendation. Wishing you many happy miles ahead in your new car. Best regards, Audi Nottingham
Professional process from end to end…
Professional process from end to end including great communication
3 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Kevan - Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found the entire process professional and appreciated the communication throughout. It is always our aim to provide a seamless and positive experience for all our customers. Your feedback is truly valued and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best wishes, The Nottingham Audi Team
Jake, Dexter and Jon Cherry at Nottingham Audi are the A Team
The sales team at Nottingham Audi have been fantastic. Jake, Dexter and Jonathan Cherry made us feel very comfortable purchasing a new Audi from them. They are really great guys. We spent ages deciding on different things and nothing was too much trouble. The experience of buying a new car there was fantastic.
3 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Kathryn - Thank you ever so much for your wonderful review. We’re delighted to hear the team made you feel comfortable throughout your purchase. It’s fantastic to know that nothing was too much trouble during your decision-making process. Your kind words truly mean a lot to us. We hope you enjoy your new Audi and look forward to welcoming you back in the future. Best wishes from all of us at Nottingham Audi.
Quick and easy and very friendly
Quick and easy and very friendly
2 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Andrew, thank you for your 5-star review. It is always our aim to provide a seamless and welcoming service to all our customers. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future and hope to assist you again soon. Best wishes, The Nottingham Audi Team
Fantastic
Fantastic service as always. From my initial visit to the collection on the 01/03/26 I can’t fault the service and product knowledge
1 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Della, thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that our service and product knowledge met your expectations from your initial visit through to collection. It is always our aim to provide a fantastic experience for every customer, and your feedback truly means a great deal to the entire Nottingham Audi team. We look forward to welcoming you back in the future. Best wishes, Nottingham Audi
Excellent service, lovely staff, seamless experience
All staff were welcoming, professional and looked as if they really enjoyed their job. I was quickly directed to appropriate staff who treated me with kindness and courtesy. This is the first time I’ve bought a new car for over 30 years and was anxious! The sales process was seamless and stress free/ finance approved within 24 hours. Nothing was too much trouble and ‘stupid’ questions answered without patronising me - eg - I can’t get it into drive! Chrissy - you need to turn it on. Even though I was late for one appointment it was no bother - and the coffee is excellent! My dog was welcomed and fussed over - I felt as if I was treated with utmost respect, with some well placed humour, and feel I got a really good deal. As for the car - it’s as if someone at Audi said ‘how can we design a car for me?’ And got it absolutely right. Good service is hard to come by these days, and while I complain politely if I don’t get it, I am also happy to give praise where it’s due. Thank you for a really positive experience and a fabulous car
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you, Chris, for your wonderful and detailed review. We’re delighted to hear that our team made your first new car purchase in over 30 years a seamless and enjoyable experience. It’s lovely to know you felt respected and supported throughout, and that even your dog was made to feel welcome! We’re thrilled you’re pleased with your new Audi and the service you received. Your kind words truly mean a lot to us. Enjoy your fabulous car and safe journeys ahead!
I recently purchased a used Audi Q8…
I recently purchased a used Audi Q8 from Synter Audi Nottingham and received excellent service from Rodger Ball. He was professional, knowledgeable and made the whole process very smooth from start to finish. Nothing was too much trouble and he made sure everything was sorted quickly and efficiently. I’m absolutely delighted with the car and the overall experience. Highly recommended. Many thanks Anna
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi David, thank you very much for your kind words and for taking the time to share your experience with Audi Nottingham. We are delighted to hear that Rodger provided such professional and efficient service throughout your purchase of the Audi Q8. It’s wonderful to know you are absolutely delighted with your car and the overall experience. Your recommendation means a great deal to us. We wish you many happy miles in your new Audi. Kind regards, The Audi Nottingham Team
Very good service
Very good service by all the people i encountered.
Extras made it a very expensive service overall.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Paul, thank you for your kind words regarding the service provided by our team. We are pleased to hear that you found the staff helpful and professional throughout your visit. We hope to welcome you back to Nottingham Audi in the future. Kind regards.
I think that the telephone system that…
I think that the telephone system that you have put in place makes it very difficult to speak to the right department and get a timely response. My contact experience with Sytner Audi Nottingham was very poor indeed.
Overall my customer experience was very very disappointing-to the extent that I will take some convincing to remain a customer going forward.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Bob, we are truly sorry to hear about your disappointing experience with our telephone system and the service received at Audi Nottingham. Your feedback is important to us, and we appreciate you bringing this to our attention. We would like to invite you to contact our Head of Business, Gavyn Morris, at gavynmorris@sytner.co.uk, so we can better understand your concerns and work towards restoring your confidence in us. Kind regards, Sytner Audi Nottingham
Efficient service and very friendly staff!
Thank you for the lovely coffee on arrival and to the service advisor for getting my car checked in quickly. I arrived at 7:30am and I explained I had to get to work for 9am. Both her and the technician Jack made sure my car was done in time.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mrs Towle - Thank you very much for taking the time to share your experience. We’re delighted to hear that you enjoyed the coffee on arrival and that our service advisor and technician were able to accommodate your schedule promptly. We truly appreciate your positive feedback and look forward to welcoming you back to Nottingham Audi in the future. Kind regards, The Nottingham Audi Team
Took a proactive approach in…
Took a proactive approach in identifying a fault and fixing it.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Brian, thank you very much for your kind words and for taking the time to share your experience. Your positive feedback is really appreciated and will be well received by everyone at Nottingham Audi. We look forward to welcoming you back in the future.
Customer service excellent
As always Rebecca Marriott (service)excellent customer service. Iain Turnbull kept me informed re the app whilst doing the further health checks. So as always with Nottingham Audi extremely good with attention to detail. The big problem is the email and telephone service. I emailed Rebecca to book my car in, no reply. Then tried telephoning, rang Nottingham number, goes to wherever, certainly not Nottingham and cant be transferred!! Asked to leave message for Rebecca, no reply 2nd call again asked to leave message, again no reply. Got through on 3rd try by some miracle to be told Rebecca had not got any messages at all. If I hadn't got through I would then have had to drive to the other side of Nottingham just to book my car in, which would have made me even angrier. So would some one please sort this awful mess out please, When I dial Nottingham Audi, I want to then be put in contact with the personal I have rung for. I have been a customer for a very long time and don't want to be treated like I don't matter. Mrs Offord
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Janet, thank you for your kind words about Rebecca and Iain’s excellent service and attention to detail. We sincerely apologise for the frustration caused by the difficulties you experienced with our email and telephone system. We fully appreciate how important it is to feel valued as a long-standing customer and regret that your recent experience did not reflect this. Your feedback is truly appreciated, and we hope to restore your confidence in Nottingham Audi in the future. Kind regards, Nottingham Audi Team
Worse sales team ever
The worse experience ever. Bunch of crooks. Sold me a faulty car that I realised the following day. Refused the car so they collected it back after really trying to not accept the refund. Eventually they picked up the car and it’s now been 2 weeks and I still haven’t got my money back. I have been calling the showroom near enough every day to chase up but apparently for 2 weeks straight there isn’t a manager to deal with my query. The sales assistant who originally dealt with me (Sam Peace) was brilliant when he was selling me the car; now that it’s turned into a refund I am barely getting any responses from him. Avoid this showroom at all costs!
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Nilofar, we are truly sorry to hear about your disappointing experience. This is certainly not the standard we aim to uphold. We would like to invite you to contact our Head of Business, Gavyn Morris, at gavynmorris@sytner.co.uk, who will be able to assist you further with your concerns. Your feedback is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Nottingham Audi Team
Very pleased with my new car purchase
Very pleased with my new car purchase. Kieran was very helpful and took time to go through everything, having done the deal remotely. Thanks
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Pauline. Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Kieran was able to assist you so thoroughly, especially with the remote process. It’s good to know you’re very pleased with your new car purchase. We hope you enjoy every moment behind the wheel of your new Audi. Please do not hesitate to get in touch if you need anything further. Best wishes, Nottingham Audi Team
Prompt efficient service.
Prompt efficient service Staff very friendly and knowledgeable .
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Morning Mr Smith, thank you for taking the time to share your experience with Nottingham Audi. We are pleased to hear that you found our service prompt and our staff both friendly and knowledgeable. Your positive feedback is really appreciated and a great encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards, Nottingham Audi Team
Very helpful staff
Very helpful staff, smooth handover
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you very much Barry for your kind words and taking the time to leave a review. It's always our aim to provide a seamless and enjoyable experience for all our customers. We look forward to welcoming you back in the future. Best wishes, The Nottingham Audi Team
I had a great experience at Nottingham thanks to Indya
I had a great experience at Nottingham Audi, thanks to Indya Mason. She was professional, friendly, and extremely helpful throughout the process. She kept me up to date at all times and even helped arrange a hire car for me when my own car’s repair was delayed, which I really appreciated. Everything was handled smoothly and efficiently, and I felt well looked after from start to finish. Excellent customer service. I wouldn’t hesitate to recommend Indya and the team.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you Rom, for your kind words and for taking the time to share your experience. We are delighted to hear that Indya provided such professional and attentive service throughout your visit. It’s wonderful to know that you felt well looked after and that the process was smooth and efficient. We really appreciate your recommendation. We truly appreciate your loyalty to Nottingham Audi and hope to assist you again in the future. Wishing you all the best with your car. The Nottingham Audi Team.
A great service!
It was a great service from start to finish. I was kept up to date throughout the day which was great and I would highly recommend you.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Jack. Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We look forward to welcoming you back in the future. Best regards, The Nottingham Audi Team
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