Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Ver mais
A empresa respondeu
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Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my be... Ver mais
A empresa respondeu
From open and helpful communication, to guidance and support. Tailor Made Designs produced a great roofing product for me. The delivery was extremely fast, and professional as was the fitting. Simp... Ver mais
A empresa respondeu
Great company to deal with… from speed of picking up the initial enquiry… to producing the drawings… figuring out amendments… and delivering a great product… top marks! Posi joist floor deck now insit... Ver mais
A empresa respondeu
Great company to deal with. This is the second project where I’ve used Tailor Made Designs, the first for a set of high ceiling trusses to span a garage (6x11 m) to allow the use of a vehicle lift, th... Ver mais
A empresa respondeu
Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.
Holme Lacy Road, HR2 6BQ, Hereford, Reino Unido
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Great company to deal with… from speed of picking up the initial enquiry… to producing the drawings… figuring out amendments… and delivering a great product… top marks! Posi joist floor deck now insitu and looks solid! Great correspondence the whole way through… every time I needed to clarify a small detail one of the team was right on hand to guide me. Can’t fault them. Ready to order some trusses now.

Resposta da Tailor Made Designs Ltd
This company was perfect!
We are in the middle of a major renovation and from finding them online to the delivery of our order they have been really great.
I have had experiences of different companies, good bad and ugly, really ugly, so Im glad to write this review as I wish everyone we have delt with was this helpful.
Right some details: quick and helpful responses, we had some changes made without any problems they were quick and helpful, but they were also bothered about the simple little details which made life easier for us.
From order and detail confirmation to delivery was fast and without error, which matters!
Finally the delivery was great, sometimes companies are let down by a slap dash sloppy delivery, thankfully not the case with Tailir Made. The delivery was on time and smoth!
All I can say is if you want a hood product made right and delivered in a timely manner choose Tailor you won't he disappointed.
Thanks again to all you guys, I really appreciate your work!
Sorry for any spelling mistakes I'm bit tired, and can't spell to well!

Resposta da Tailor Made Designs Ltd
We wanted to vault the roof of a building from 1850. The existing roof structure was completely rotten. I contacted Tailor Made Designs with the measurements and they quickly turned around a design, 3D-schematic and quotation (these diagrams were better than anything my structural engineer could produce!). The process of tweaking the design, through to ordering and delivery was very easy and fast. Delivery on site was very straight forward and the trusses has been installed by our joiner without any problems. My company works on conversions of old buildings and I wouldn't hesitate to use Tailor Made Designs for our next project. Thank you.

Resposta da Tailor Made Designs Ltd
I’ve worked with Taylor made before with the company I work for , but this was my first time dealing with them on my own for my own project.
I cannot praise them highly enough, they made the whole experience incredibly easy . From Philip in the off to delivery the service was first class . All correspondents were handled quickly and efficiently, and my posi joists were delivered bang on time . We look forward to working together in the near future

Resposta da Tailor Made Designs Ltd
Great service, prompt delivery
Could not ask for more.
Speak soon

Resposta da Tailor Made Designs Ltd
Helpful staff, fast efficient service, excellent product made to agreed specifications

Resposta da Tailor Made Designs Ltd
Wonderful experience.
Fast turnaround on the design and engineering side. The all in cost, including delivery made it easy for us to budget. Flexibility on delivery dates helped too.
Highly recommended.

Resposta da Tailor Made Designs Ltd
Thank you ....trusses are well made measurements good, instructions good, delivery good. Chris’s

Resposta da Tailor Made Designs Ltd
Owain and Philip were great throughout, prompt and helpful with a split order.
The larger truss order is to follow soon.
Good quality service.
Highly recommended.
Thanks Damian-Lionhead Construction

Resposta da Tailor Made Designs Ltd
I needed trusses for a workshop build at home, had a good idea what I needed but wanted to check before ordering. Everyone from admin to technical staff were very helpful. Ordering online was a breeze and as stated I received confirmation drawing and a follow up call. Once confirmed they were able to deliver in 2 days. The delivery driver was excellent - nothing too much trouble. I received everything I needed to fit the roof including bracing and clips - all at a great price.
I cannot recommend this company highly enough- I received a standard of service I expect but rarely get.
Buy with confidence.

Resposta da Tailor Made Designs Ltd
My planning consultant recommended these Joists. My builder said he thought they were great and would use them and the company again. The ordering process was simple and the company took the measurements and told us what we needed. The computer generated drawings were accepted by my structural engineer.

Resposta da Tailor Made Designs Ltd
Great website
Great support from company with design and ordering.
Really good written and printed advice with each order. I will definitely order with this company again.

Resposta da Tailor Made Designs Ltd
Right from the fist visit to the factory it all looked very efficient.
They responded super quick to my enquiry with a drawing and quote, were happy to work from some simple self drawn plans.
Very easy to alter things prior to order, once ordered they arrived as promised.
Price was same as the other quotes received.
First class service that i cant fault and would highly recommend them.

Resposta da Tailor Made Designs Ltd
From initial contact through to ordering and delivery Phillip was very competent, knowledgeable and bent over backwards to get the delivery to me on time.
I would definitely recommend them to anyone needing trusses.

Resposta da Tailor Made Designs Ltd
Very happy with the service from these guys. No issues at all, thank you.
Mike

Resposta da Tailor Made Designs Ltd
Prompt and efficient service
Will definitely use again

Resposta da Tailor Made Designs Ltd

Resposta da Tailor Made Designs Ltd
Great service from our initial enquiry through to delivery. Would definitely recommend these guys

Resposta da Tailor Made Designs Ltd
These guys gave a real fast turnaround and came up with some solutions to work around a lot of steel work and worked with us to overcome some issues on site (doing extra calcs etc).
Would recommend.

Resposta da Tailor Made Designs Ltd
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