Ich nutze seit vielen Jahren Camtasia und Snagit und möchte beide Systeme nicht missen. Jeder Schlüssel darf auf zwei Geräten installiert werden. Vor kurzem sperrte der BitLocker von Microsoft -... Ver mais
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Veja o que dizem as avaliações
The product Camtasia drew me. I encourage you not to forget that many potential customers have NO/ ZERO experience with content making or editing. Many "begginner" vids wave the cursor around the nam... Ver mais
A empresa respondeu
Spent 5 days trying to establish a new account so my IT person could help me with a major project. VERY mixed, confusing messaging, awful website direction, dead ends, outdated information. My IT... Ver mais
A empresa respondeu
After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
Informações de contato
14 Crescent Rd., 48823, East Lansing, Estados Unidos
- 5173812300
- https://www.techsmith.com/contact.html
- www.techsmith.com
4,1
Muito Bom
290 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Clear communication. Fast solution.
Just smooth and clear communication. Fast solution. Thank you.
11 de outubro de 2025
Subscription does not allow 2…
Subscription does not allow 2 computers.
No "gold" member status.
5 de outubro de 2025
Resposta de TechSmith Corporation
Thank you for taking the time to share your feedback. You are correct that our individual license is designed to be activated on one computer at a time. We are always evaluating our plan structures though and will be sure to pass your feedback along.
Love the tool
Love the tool, easy to use and yet comprehensive and better than Adobe.
12 de outubro de 2025
Can't use the subscription
Can't use the subscription and am cancelling it. The new licensing structure won't work for my organization.
9 de outubro de 2025
Resposta de TechSmith Corporation
Thank you for your feedback. We're sorry to hear that the new licensing structure isn't the right fit for you.
We do offer a Business License that is structured very similarly to our old model. Our team would be glad to walk you through the details and see if it's a better fit. Please contact us at your convenience.
Quick and efficient.
12 de outubro de 2025
Quick response time
Quick response time, and clear directions with a link to resolve my issue.
9 de outubro de 2025
Fantastic service
12 de outubro de 2025
Schnelle Reaktionszeit
Schnelle Reaktionszeit, präzise Antwort und Nachfrage ob alles klar ist. Besser gehts nicht
11 de outubro de 2025
Great Products, but Limited Student Discounts
Although I really like their products, especially Snagit, I think they should offer student discounts to more countries, not just the US, UK, and Canada. Expanding this benefit globally would help students like me and allow them to reach a wider audience.
11 de outubro de 2025
Resposta de TechSmith Corporation
Thank you for your feedback! We really appreciate your suggestion to expand our student discounts globally. While our third-party verification service currently limits the regions we can serve, we are always exploring options to reach more students. Thanks for your support!
good Features , good Support
11 de outubro de 2025
Always very helpful in meeting my needs…
Always very helpful in meeting my needs and getting my questions answered promptly.
11 de outubro de 2025
No upgrade path for users who bought…
No upgrade path for users who bought stand alone licenses.
11 de outubro de 2025
Resposta de TechSmith Corporation
Thanks for your review! While we don't offer direct upgrades from perpetual licenses anymore, we do have regular discounts for users looking to get the newest version. Our Cyber Monday deals are just around the corner!
Profit over trust — disappointing policy change from TechSmith
After years of selling perpetual licenses with maintenance plans, the reason I bougjt it, TechSmith moved to an opaque subscription model. Customer support ignored clear questions, replied with empty phrases. Another U.S. company putting profit over trust. The software was not the best in class, but the company’s attitude clearly converts customers into losers.
10 de outubro de 2025
Resposta de TechSmith Corporation
Hi Gabriele,
Thank you for your feedback. I understand your frustration with our transition to a subscription model. We're moving to a subscription-only model for Snagit 2025 and Camtasia 2025 to provide more continuous innovation and release new features as they're ready, rather than waiting for major annual releases.
We're offering a significant discount for existing customers with active maintenance agreements to thank them for their loyalty. As long as your maintenance is active, you'll receive a Business License key for subscription access to the latest version at a savings of over 60% compared to a new subscription.
You will always have access to previously purchased perpetual versions of our software. However, version 2025 does require an active subscription to use.
I apologize if our customer support did not answer your questions clearly. We're committed to putting our customers first and I'm sorry we failed to do so in your case.
Perfect perfect perfect
10 de outubro de 2025
Camtasia Assistance Superb Experience ( CASE)
Real time help by persons and the way they wait patiently giving enough time for to learn, search and do what they tell us to do is simply superb. We kearn not only camtasia but also friendliness.
11 de outubro de 2025
Answered my email fast
10 de outubro de 2025
Make your narrative complete
I have used TechSmith Snag-it for decades and I find it indispensable for composing and editing stories and reports. It allows you to easily place the details necessary to add that finishing touch.
10 de outubro de 2025
The information is available- with considerable time delay
The information is available - with a considerable time delay. I really miss the previous way that is conducive for customers. The fact that we are paying for a service that is delayed is disappointing.
10 de outubro de 2025
Resposta de TechSmith Corporation
Hi Deborah,
Thank you for your feedback. We're happy our support team was able to assist you, and we have shared your feedback with our team to help us improve the service.
Awesome products
I have always admired TechSmith Products. They are simple to use packed with features. For most users, it is the best option.
10 de outubro de 2025
Finally Run smooth
Camtasia is a very user friendly software, each time i use it i learn more about its many possibilities.
I run it with mac m4 chip so its pretty smooth no bugs…. Which i was experiencing before with my intel processor.
10 de outubro de 2025
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