Very unhappy with how my issue was handled. From tardiness in initial contact; failure to call when promised; reception staff not particularly helpful; lack of respect to clients (at >£300 per hour I... Ver mais
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Very unhappy with how my issue was handled. From tardiness in initial contact; failure to call when promised; reception staff not particularly helpful; lack of respect to clients (at >£300 per hour I... Ver mais
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Fiona Sinclair helped us buy our new house and we are very happy with her work. She was always friendly, gave good advice and responded to questions promptly. The process was very smooth and the purch... Ver mais
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We received excellent and efficient service when reviewing and updating our wills with Taranjit Kaur at Tees Law, Saffron Walden. She listened very carefully to changes we needed to make, made some ve... Ver mais
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Initially I worked with Lisa Honey and subsequently Caitriona Rafferty. They were both fantastic advocates at what was an incredibly difficult time. Both were hugely supportive during my divorce proce... Ver mais
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Escrito pela empresa
Tees House, 95 London Road, CM23 3GW, Bishop's Stortford, Reino Unido
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I wouldn’t believe any of the reviews you read.
My name is Alan Molloy my number is 07950339733.
Please call me or text me..
I used a Guy called Jason Torrance who is now somehow a senior partner.
They have absolutely no intention of looking after their clients.
This guy charged me tens of thousands of pounds and wrongly directed me.
Infact I paid for him over four years to end up with a bill of over £30,000 to take the wrong people to court.
He is now using his cousel as an excuse.
I have battled with an insurance company and chased this man to only receive his lies.
He knows i have found him and his company out.
They are only interested in your money and will try the easiest way to settle a dispute regardless of their fees.
Please call me for advice. I’m happy to show proof of how they act and of their intentions.
20th Oct 2025 my reply to your response.
Your associate Mr Jason Torrance has had ample opportunity to resolve many issues as you will hopefully see in all my emails throughout the whole case..
I have filed my complaints with Elaine Walsh yesterday. I will take the correct procedures before I Contact the SGA.
25th Oct 2025.
Your amended response to my complaint is totally unjust.
For all to see they have admitted their incompetence.
Offer no apology.
Not one word mentioned about the £30000 they Charged me over 4 years for them to waste my life and offer me nothing in return.
So they have ceased acting for me because of
Their negligence not mine.
They have used an unjustified excuse.
My court case is to be heard in December albeit to the wrong defendants.
They refuse to amend the correct proceedings.
Obviously after capping fees this will incur further costs of which they never had any intensions of honouring.
As I go through all the correct complaint procedures I will keep trust pilot open for you to see the outcome unfold.
I will include the ombudsman and SGA.
I believe Jason Torrance should be struck off,
I shall do all in my power to stop this man from doing this again.

Resposta da Tees
Again Tees have dealt with another house sale for me in an efficient, professional, fast and friendly way. My thanks to Tina and her team.

Resposta da Tees
Had dealings with Toni, who dealt expertly and sensitively with obtaining an annuity for my mum's care in a nursing home. Toni's specialist knowledge and understanding, together with her empathy ver invaluable at a very sensitive time.

Resposta da Tees
Fantastic firm. Professional and knowledgeable. In particular Harry Calder is exceptional. He had sheer tenacity when dealing with my very difficult case. With his efficiency and the fact he was 'all over' the detail and timings of deadlines he made me feel like I was an absolute priority. Without him and his tireless attention to detail, I'm sure I would not have had the settlement outcome I did.

Resposta da Tees
Tees procedures are appalling. They have let us down on 2 separate occasions: the first was during our house purchase when they did not check that the Completion Date we wanted was accepted by the seller's solicitors. It turned out it wasn't so the the Completion Date was a week later than expected - we found out the day before we expected to move! The second occasion came to light four years later when we were re-doing our Wills. Our new solicitors found that our property was incorrectly registered. It turns out that Tees just forwarded forms on the Land Registry without checking them. Admittedly, we had missed a question but if Tees had done their job properly by checking the paperwork, it would have avoided our property was incorrectly registered. Despite complaining, Tees would never accept responsibility - it was always someone else's fault.

Resposta da Tees
After a series of gut-wrenching meetings with other solicitors, I was seriously questioning not just the process, but my future. That changed when I was referred to James - a recommendation from within the legal profession itself, which spoke volumes.
While face-to-face meetings aren’t essential these days, I’m a bit old school, and from our first meeting, I knew I wanted James to represent me.
This was during an incredibly tough period where, frankly, I wasn’t at my cognitive best. I needed someone not only legally sharp but emotionally intelligent to help negotiate a financial consent order; particularly against what I’d call a “Google warrior” (meant only to reflect the challenge of dealing with someone informed, but not always realistic).
From the start, James was exceptional: swift to engage, highly responsive, always respectful and professional. His calm, measured approach brought much-needed clarity and reassurance when tensions could easily have boiled over.
What stood out wasn’t just that we achieved an outcome many thought impossible - it was how we did it. James brought a rare balance: strategic, empathetic, and always grounded in realism. He never encouraged unnecessary conflict or point-scoring, despite our oppositions conflict even aggressive based engagement. Ultimately he helped me focus on what truly mattered, saving time and money, but also a great deal of emotional strain despite it being me that initiated this mess.
Divorce is never pretty. If there’s any chance to repair things above ego or pride - TAKE IT. But if that’s no longer plausible, and you want to protect your well-being in the long term (and that of any children), avoid the all too common “win” mindset or it’ll cost you more than you know.
If you need someone trustworthy in your corner. For me, that is hands down James. Without hesitation or doubt, I would recommend him. He’s a true credit to his profession.
Thank you, James and also Hayley, for the support throughout.
Sincerely, Andy

Resposta da Tees
Harry Calder acted for me with my divorce, and was extremely efficient, helpful, but most of all kind. He explained the whole process in easy to understand language, was always happy to re-explain things at each point when I'd forgotten what was due to happen next, was reassuring when I was worried I'd done something wrong, and always answered my emails quickly. He made what could have been a stressful situation much easier, and I would highly recommend him to anyone.

Resposta da Tees
Ola assisted me in my redundancy recently. I felt she was very attentive and was with me the whole way- Ola was available when I needed advice, and always responded to emails quickly.
I would recommend Ola, and would be happy to have her represent me in the future.

Resposta da Tees
I had a complex and difficult situation. Harry and Sally helped me navigate this with ease . They were very efficient , professional and gave good advice . I would recommend Tees Law and in particular Harry and Sally .

Resposta da Tees
Really awful experience with this firm. I would read the will in full and ask the right questions. I didn't realise they put a will together that benefits them financially and does not put the need of the client first. When we complained, we got a fob off and inaccurate detail. So disappointed, we went to these people because we thought they were professional; crossing arms and refusing to bind our will to what we want financially is alot of things and professional is not one of those. Ask the right questions.

Resposta da Tees
My experience with Tees has been outstanding. The quality, care and professionalism was outstanding. They guided me through my journey with patience, confidence and understanding and I felt supported throughout. A first class service.

Resposta da Tees
Catherine Banks and her team have been absolutely outstanding during a stressful sale, which should have been straightforward for everyone, but turned out to be tricky.
Catherine was efficient, friendly and sympathetic and I would definitely go to her if I need conveyancing services in the future.

Resposta da Tees
We recently used Tees for the conveyancing process during our house move. From start to finish, the service was efficient and professional, yet delivered with a friendly and approachable manner.
A special mention must go to Lara and the team - Kate, Sally, and Anne. They were absolutely fantastic. Lara's expertise and clear communication made a potentially stressful process feel remarkably smooth. Her team were equally diligent and responsive, always keeping me informed and addressing any queries promptly.
We would happily recommend to anyone looking for reliable and personable solicitors.

Resposta da Tees
We had a fantastic experience working with Tina and her team at Tees Law. Tina was incredibly efficient, professional, and helpful throughout the entire process. She kept everything on track with clear communication and great attention to detail. Thanks to her hard work and the support of her team, we were able to meet the stamp duty deadline — something we’re extremely grateful for. We highly recommend Tina and Tees Law for anyone looking for a reliable and supportive solicitor.

Resposta da Tees
We spent an entire month chasing the conveyancing team just to get through the onboarding process, with little to no response. After all that, we were finally told they wouldn’t proceed due to historic crypto transactions. If that’s an issue, it should be made clear upfront—not after a month of wasted time. Leaving clients completely in the dark while they chase daily for updates is unacceptable. Extremely unprofessional experience.

Resposta da Tees
Medical Neglect Claim
Excellent team at Tees special thank you to Katheryn Rachel and the teams. Fantastic help, advice and understanding. Finally after years they were able to settle my case and I am extremely happy with the outcome.
Tees Law Cambridge…. Try them, Fantastic
from the conveyancing team Lisa, Rebecca, Kerry and Jenny
they were very informative all the time, clear instructions and a very fast result. A pleasure to work with. Highly recommend.

Resposta da Tees
My experience with Tees Law was outstanding and exceptional. Katherine Jameson wasted no time to reach out, to support with my situation. She listened to what I had to say with no judgment. She heard me and empathised with my circumstances.
I’ve never had to liaise with an employment lawyer before and was immediately comforted with Katherine’s professionalism and patience. She provided me with her professional guidance and advice while respecting my wants and needs.
There was a lot I didn’t understand about the legalities of my situation, but Katherine took the time to explain everything to me. This for me has been invaluable because I was able learn from it.
Not only did Katherine Jameson resolve my situation but she did it very quickly and efficiently. If I ever need Tees Law services again I wont hesitate to reach out and will find it much easer knowing how professional, friendly and approachable they are.

Resposta da Tees
Joshua and team were extremely knowledgeable and professional throughout the Divorce negotiation and processing phases. All communication was timely and responses to questions posed were thorough and concise. The various documents I requested Joshua's drafting of were completed to the required level of accuracy and all non-standard/Legal language was clearly explained to me where my complete understanding/agreement was required.

Resposta da Tees
The two lady's I initially spoke to Jade and Sadie were wonderful, exceptionally polite and friendly. They really are a credit to the company in my opinion.
I had a call from a lady called Vicky, who could not even have the decency to address me by my name and instead addressed me from the town I lived in, which was in a patronising tone. There is a way to deliver information. No matter of the role/ expertise, at bare minimum I expect to be spoken to with an ounce of respect, as should anyone. The way Vicky had spoken to me was extremely disrespectful and rude.

Resposta da Tees
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