I ordered a single divan bed with 2 draws great price as on sale also got the 9 to 10in mattress. They turned up th next day which was great but on inspection i noticed one of the draws was damaged s... Ver mais
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Veja o que dizem as avaliações
Super fast delivery. Excellent quality for the price. No instructions but were very helpful and quick to send assembly videos when asked. Would definitely order again from them.
I ordered a single bed for my nan with next-day delivery, and honestly, I’m so impressed. The customer service was friendly, helpful, and super easy to deal with. And the bed itself? Sturdy, well-mad... Ver mais
Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached... Ver mais
Detalhes da empresa
Sobre Tender Sleep Furniture
Escrito pela empresa
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Informações de contato
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Reino Unido
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Poor Quality Goods Received a phone call within an hour of…
Received a phone call within an hour of ordering saying they would deliver in the next 3 hours. Another call 2 hours later saying they didn't have the plush velvet divan I had ordered but could bring me the plain fabric instead. 3 hours later they delivered 2 units in sealed bags but one half of the divan was dirty, the lining was frayed and the edges ripped. Also no inserts where the feet should go. The headboard insert had a broken thread as well. All pretty low quality stuff. I know the bed was cheap but it Looks like they tried to palm off a sub standard return on me hoping I wouldn't notice. Sent a video to complaints dept the next day who said they would send to management within 24-48 hrs so it remains to be seen what happens next.
Excellent service
Excellent service kept me up to date and delivery guys where very nice, accommodating polite and friendly.
Would definitely recommend.
Dangerous installation and completely ignored!!
Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached and sways when touched. The sliding door was fitted wrong so a metal mechanism is actively chipping the glass.
Management read my formal messages on WhatsApp after failing to reply to my email of complaint and ignored my messages . Unprofessional and dangerous. The Bank and Trading Standards are now involved. Avoid!
Wonderful beds
Wonderful beds.
I ordered 2 beds and received them same day,. Impressed by Speedy delivery and 100% worth the money,.
Great company super fast delivery
Great company super fast delivery
Very polite to deal with
Great price
Still to put it together quality looks great 👍
Bed delivery
Delivered on time by 2 very polite delivery men.
Great customer service
Great customer service. I payed online for a friend. When my friend got the text to say they are delivering they said cash on delivery. I messaged them. They instantly replied and checked and apologised. They contacted driver to correct error. Super speedy, super good. Very pleased. My friend said the delivery went good. No worries. Would happily recommend.
Bed ordered and paid for but not…
Bed ordered and paid for but not delivered. They dont answer phones or emails. Even tried the Chat feature, asked when I would get my bed and they disappeared. This site is a scam do not go near it.
I dont believe all the great reviews, I think they are fake to try and con more people
Terrible service
Terrible service. 1 week late in delivery and had to sleep on the floor.
Kept me in the loop the whole time fast…
Kept me in the loop the whole time fast delivery. Would be definitely ordering again 🙂
Easy to order delivered next day as…
Easy to order delivered next day as promised. Decent bed for the price was slightly late out of the 2 hour delivery slot but the driver was very helpful and pleasant.
Excellent quality and service
Excellent quality and service! Beautiful thick mattress and the quality of the woven fabric finish on the divan is beautiful. Communication was excellent and delivered next day. Same day delivery was also available but I ordered too late in the day to get it. Highly recommended. Great value for money!
Quality of the bed is fantastic…
Quality of the bed is fantastic (considering it was so reasonably priced). Delivery was next day- drivers kept me up to date as there was a hold up on motorway and gave me the option for the following day delivery instead (as it was so late). Cannot fault this company. Excellent communication and quality.
Delivery was fine bed came set it up…
Delivery was fine bed came set it up slept in in 3 night got up early hours to use bathroom and there was a loud crack the bed went down at the foot part when I looked there was a lump sticking out contacted them to.see what they could do about it and was told that the bed was delivered with no faults so they won't do nothing about is so had to go and buy another bed they wouldn't even give a partial refund so would never recommend to anyone else to use the stay well away go for a different company
Good bed
Good bed, quick delivery, good communication to help before buying and they try work around when you’re gonna be home to take the delivery 👍
Avoid this "company"
Avoid this "company". They tried to deliver at 1am... then they blamed it on us for being asleep for not answering. after being phoned many times (it took 20 attempts to get through to someone on one day) they said they'd deliver it during the next week. The next week came and they didn't deliver and their excuse was "the van has broken down".
So we tried emailing, no response, tried phoning 3 different numbers and no response.
I imagine a lot of these positive reviews on here are fake too, there's no way they could be rated this highly otherwise
Ordered this bed Wednesday morning and…
Ordered this bed Wednesday morning and received by 6pm
Very good company more then happy with…
Very good company more then happy with the service and quality thank you.
Ridiculous Delivery Communication
I ordered a bed from here and was told the next day it would be delivered the afternoon of the day after. I took off work for this so i wouldn’t miss the delivery. They then didn’t deliver at all that day and didn’t even think to let me know that it was gonna be delayed. I had to cancel my plans for this and was severely annoyed. They then woke me up at 7am on my day off to yet again tell me it would be delivered that afternoon and to make sure i was available. I then heard absolutely nothing so called to inquire about where the driver was and the number they gave me was out of service. Only after two and a half hours of waiting did i receive an update from the driver themselves saying it would be an hour past the estimated delivery time. I am very dissatisfied with my experience and would not order from here again.
Absolutely perfect bed
Absolutely perfect bed, and the whole experience was amazing. Would definitely recommend this Company and will be purchasing from them again. 10 out of 10 for the delivery service too. Thank you
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