Super fast delivery. Excellent quality for the price. No instructions but were very helpful and quick to send assembly videos when asked. Would definitely order again from them.
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Veja o que dizem as avaliações
I ordered a single bed for my nan with next-day delivery, and honestly, I’m so impressed. The customer service was friendly, helpful, and super easy to deal with. And the bed itself? Sturdy, well-mad... Ver mais
Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached... Ver mais
I ordered a single divan bed with 2 draws great price as on sale also got the 9 to 10in mattress. They turned up th next day which was great but on inspection i noticed one of the draws was damaged s... Ver mais
Detalhes da empresa
Sobre Tender Sleep Furniture
Escrito pela empresa
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Informações de contato
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Reino Unido
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Excellent service
Excellent service. Ordered the night before within 24hrs my bed was delivered. From initial contact / order to the drivers delivering it communication was outstanding
I ordered my bed at 3am when I couldn’t…
I ordered my bed at 3am when I couldn’t sleep, was delivered by 5pm the same day! A really good sturdy bed, very impressed with it!
grwat service
hi, thank you for my bed being delivered.you went out of your way to help me get it on time and left for me safely where i asked.
you stayed in contact with me throughout the delivery, and the bed was spot on thanks.
Delivered wrong items
Delivered wrong items. A hassle refund g after that. Promised replacement that never happened. Customer service unreachable. Avoid.
I put a order in for a double bed…
I put a order in for a double bed including mattress, headboard and wheels/casters.and by 17.30 -18.00 the bed was delivered the same day. Spent an hour setting up (im 66 )and looks and feels comfortable..
Very happy with all
Excellent communication and prompt…
Excellent communication and prompt delivery
Never delivered the bed i paid for
Never delivered the bed i paid for, took my money and never delivered. Don’t answer phone or emails, just lost £200, complete SCAM, Do not go near this company, utter Scammers
⭐ 1 STAR
⭐ 1 STAR – PLEASE BE AWARE BEFORE ORDERING
Absolutely terrible customer service and an extremely frustrating experience with Tender Bed Furniture.
They delivered the wrong bed, and we have now been chasing them for more than a month to collect it and issue our refund. Despite numerous calls and attempts to resolve the matter, we are still waiting.
Please be aware before purchasing from this company. In our experience, they may deliver the furniture very quickly, but the real problems start afterwards — particularly when it comes to assembly, dealing with problems, returns and refunds.
When everything goes smoothly, you may not see an issue. But if something is wrong with your order or you need to return an item, that is when you really find out what their customer service is like. Our experience has been absolutely awful.
We should not have to spend more than a month chasing a company to collect an item they delivered incorrectly and return our money. There has been no urgency, extremely poor communication and no proper ownership of their mistake.
I genuinely regret purchasing from them and, based on our experience, I would strongly advise customers to think very carefully before ordering. A quick delivery means very little if the company does not properly support you when something goes wrong.
Brilliant Bunk beds
Great to deal with from start to finish, wonderful bunk beds. Great communications, delivery driver was friendly and helpful. Wouldn't hesitate to buy from this company again.
First class service from Tender Sleep…
First class service from Tender Sleep Furniture!
Ordered late morning, bed was delivered the same day.
Excellent service throughout with updates on delivery eta and follows ups to confirm everything was as expected.
Highly Recommended! ⭐️⭐️⭐️⭐️⭐️⭐️
Very easy to order and comfortable
Very easy to order, all the instructions that I noted in the comments box were taken note of and followed. Beds arrived quickly and promptly with good communication. Beds are extremely comfortable.
Really quick delivery on the day i…
Really quick delivery on the day i ordered the bed that day
Really helpful customer service
Bed is just what we were looking for - good price and comfy
Very good
Very good, company, delivered the bed in a couple of days after ordering. Bed was good value. Kept me informed when they would deliver. So very pleased with the service.
Web site clear and easy to use nice…
Web site clear and easy to use nice choice of products we were looking for single no fuss bed with mattress with quick delivery as my brother is having a foot operation and needs to sleep downstairs so didn’t want to spend a fortune. The choice was outstanding and couldn’t believe the options available at affordable price, ordered it on Tuesday 22/09 and was delivered Wednesday 23/09
Unbelievable! Delivery was smooth and the service excellent the guys were lovely, quality of bed and mattress is perfect much much better than I expected for what we paid. Would recommend them to anyone looking for efficient service and affordable prices
A very good and efficient service
A very good and efficient service, with fast delivery and professional assembly. Highly recommended!
I order a double bed with mattresses …
I order a double bed with mattresses which i paid extra for 2 draws but there's none and Caster none so it you pass on too tender sleep i would refund oh can't check as it 9pm at night dark out here put garage as a birthday present it been pick today had phone saying about thank you
Reliable and efficient service
Reliable and efficient service. Thanks
Driver was very helpful
Great customer service
Great customer service. Quick delivery with friendly delivery men. Good quality beds and mattresses.
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