Had problems with postage , I paid for next day delivery , but never got it. It was the fault of DPD , but after phoning the DJ shop ,explaining I’d paid extra for next day service and never got that... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Picked up the Dr Suzuki 7” Slipsheets (pack of 4) from The DJ Shop for my Rane One DJ Controller and I’m buzzing. Scratches feel like butter, not burnt toast. Delivery was fast and secure, service top... Ver mais
I found almost the exact same 6 lamp sound sensitive multicoloured lamp set that I bought 8 years ago, but recently stopped working. The new set arrived quickly and was well packaged. It was competiti... Ver mais
The best shop around for all your DJ needs, the best value for money & top quality items. Delivery is very very rapid too. It's perfect they do payment options too as i don't always have the money rig... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to The DJ Shop. We are one of the longest running DJ equipment suppliers in the UK. We supply DJ and studio production equipment to all from amateurs to professionals. We stock a vast array of equipment including DJ controllers, DJ mixers, DJ decks, monitor speakers, DJ headphones, disco lighting and DJ equipment packages from all the leading brands across the industry. You will find our prices competitive and for making purchases that bit easier we have a DJ equipment finance scheme in place with the largest and most reputable finance companies in the retail sector that offer highly affordable low APR. To simply qualify you must spend over £250, be 18 years old or over, reside in the UK, provide address/es for a period of 3 years minimum and have no previous ‘bad’ credit history. For further information please see our Finance page. In addition to the online store thedjshop.co.uk boasts the largest showroom on the South Coast. We have a large quantity of products on display, including the latest, all ready for demonstration. We also have several highly experienced and knowledgeable staff on hand to assist with any product information you require or query you may have.
Informações de contato
11-13 Church Street, SO15 5LG, Southampton, Reino Unido
- 02380784500
- sales@thedjshop.co.uk
- www.thedjshop.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
i had to wait a little while untill…
i had to wait a little while untill they got the controller in stock as there was delays on it from manufactuer but it was shipped befor the date i was given and im verry happy learning to mix tunes
16 de fevereiro de 2026
Excellent did exactly what they said
27 de fevereiro de 2026
Great customer service
Great customer service, speedy delivery, well packaged. Would buy again!
24 de fevereiro de 2026
Top products at a good price
Great web site and communications all the way.
Top products at a good price.
24 de fevereiro de 2026
Simple order perfectly executed
Ordered and delivered as per instructions. Perfect
24 de fevereiro de 2026
Quick easy service and quick delivery…
Quick easy service and quick delivery came within 3 days even though quoted as being potentially 5-7 days.
Excellent.
20 de fevereiro de 2026
Excellent service
Easy to order, quick delivery and excellent product quality.
20 de fevereiro de 2026
Rane Mag Four X3 Fader
Absolutely fantastic, Mag Four X3 Fader Back Order for Rane Seventy-Two MK2 Mixing Console, well worth the wait, easy to install, feels smooth like butter, will be looking at purchasing another to keep as a spare for the future, easy to order and delivered well on time, totally recommended store for sure, many thanks.
17 de fevereiro de 2026
Excellent I'm like Theodore but soon…
Excellent I'm like Theodore but soon be cash money
16 de fevereiro de 2026
Resposta da The DJ Shop
Hi Dean,
Thank you for your great review! We’re really pleased to hear you had an excellent experience. We appreciate your support and hope you continue to enjoy your setup — sounds like big things are on the way!
Best regards,
The DJ Shop Team
Product arrived quickly and was great
Product arrived quickly and was great. Not the first time I have bought from these guys.
16 de fevereiro de 2026
Resposta da The DJ Shop
Hi Paul,
Thank you for your great review! We’re delighted to hear your order arrived quickly and that you were happy with the product. We really appreciate your continued support and are glad to have you back as a returning customer.
Best regards,
The DJ Shop Team
Amazing product and delivery was before…
Amazing product and delivery was before anticipated, so made for a great birthday. Thank you!!!
16 de fevereiro de 2026
Resposta da The DJ Shop
Hi Krista,
Thank you for your fantastic review! We’re delighted to hear the product arrived earlier than expected and helped make a great birthday. That’s wonderful to hear!
Thanks again for your kind words.
Best regards,
The DJ Shop Team
Fast service and quality products.That…
Fast service and quality products.That should suit everyone. Well done - thank you.
30 de janeiro de 2026
Resposta da The DJ Shop
Hi Mike,
Thank you for your great review! We’re delighted to hear you were happy with the fast service and quality products. Your feedback is much appreciated, and thank you for your support.
Best regards,
The DJ Shop Team
Sound switch Dmx lead
Great product for what i need and a very efficient service.
Glad to be a customer. 😁
15 de fevereiro de 2026
Resposta da The DJ Shop
Hi Darren,
Thank you for your great review! We’re delighted to hear the product is perfect for what you need and that you were happy with the efficient service. We’re really glad to have you as a customer 😁
Best regards,
The DJ Shop Team
You would of got 4-5 stars but sadly…
You would of got 4-5 stars but sadly DPD were supposed to deliver the day before said they were and 1 mile from me, then drove back to depot, received following day, but messed up my evening, evri and dpd suck!!!
15 de fevereiro de 2026
Resposta da The DJ Shop
Hi Anthony
Thank you for your review — and we’re really sorry to hear the delivery didn’t go to plan. We completely understand how frustrating it is when tracking shows the parcel nearby and then it doesn’t arrive as expected, especially when it affects your plans.
Once orders leave us, they’re in the hands of the courier, but that doesn’t make the experience any less frustrating from your perspective.
We do monitor courier performance closely and feedback like this helps us raise issues where needed.
We’re pleased it arrived safely the following day, but we’re sorry it disrupted your evening. We really appreciate your understanding and your honest feedback.
– The DJ Shop Team
Ordered RmX 1000 I got confirmation…
Ordered RmX 1000 I got confirmation that this had been ordered. Not in stock but will let me know when these will come in. Waited for a a week or two then called. I was then alerted that they will not be restocking this product but only RMX. Should I get a refund or top up. So I topped up the difference and promised I would get delivery in January. That didn’t happen then I was it will come end of Feb or March. So the item was delivered in Feb 15th. Which is okay but what I found in that the seals to the new product had already been broken for a new product. Very disappointed
13 de fevereiro de 2026
Resposta da The DJ Shop
Hi Gerald Semanda,
Thank you for your review. We’re sorry you were disappointed with parts of your experience and we appreciate the opportunity to clarify the timeline.
When your original RMX-1000 order was placed, the estimated arrival date provided was 18/02/2026, as the item was not in stock at the time and was subject to supplier delivery. Shortly afterwards, we were informed by the manufacturer that the RMX-1000 was being discontinued. As soon as this was confirmed, we contacted you to explain the situation and offered the choice of a refund or upgrading to the newer Ignite model. The first ever shipment of this product arrived last week and we shipped out to you on a next day delivery.
You chose to upgrade, and the replacement unit was delivered on 15th February — slightly ahead of the original ETA provided at the time of your first order.
Regarding the seal being broken, we take this seriously. In some cases, outer packaging can be opened by manufacturers or distributors for inspection or serial number logging, We have sent an email to Pioneer/Alphatheta asking this question.
However, if the unit showed any signs of prior use, that is not acceptable and we would want to investigate immediately. Please contact our support team with photos and we’ll review this as a priority.
We appreciate your patience throughout the process and would welcome the chance to resolve any remaining concerns directly.
UPDATE
We have a reply from Pioneer/Alphatheta who confirm the box is opened in there Belgium warehouse to change the power supply to a 3 pin UK instead of the European ones they come with. The rest of the packaging is untouched.
– The DJ Shop Team
Loyalty points are deliberately…
Loyalty points are deliberately misleading to appear higher in value than actually are.
4 de fevereiro de 2026
Resposta da The DJ Shop
Hi Mark Maclennan,
We’re sorry to hear you feel this way. We want to reassure you that our loyalty programme is not designed to mislead in any way. The conversion rate and value of points are clearly outlined on our website so customers can make informed decisions.
We appreciate that rewards programmes can sometimes feel confusing, and we’re always happy to explain how the points system works in more detail. Please feel free to contact us directly so we can review this with you.
We take transparency seriously and are grateful for the opportunity to clarify.
– The DJ Shop Team
ACE X2 THANK YOU
9 de fevereiro de 2026
Excellent service and communication
Excellent service and communication, well recommended.
10 de fevereiro de 2026
Resposta da The DJ Shop
Hi Mike,
Thank you for your great review! We’re delighted to hear you were happy with our service and communication. We really appreciate the recommendation.
Best regards,
The DJ Shop Team
Delivery took a whole month
Delivery took a whole month. There was no indication at the time of purchase that this would be the case.
However, when I emailed to enquire about the delay, the response was prompt and gave an explaination.
All in all, I am happy with my purchase!
26 de janeiro de 2026
Resposta da The DJ Shop
Hi Mark
Thanks for the review and we are glad you are happy with the purchase
The DJ Shop team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.