Ordered 2xcallaway golf shirts and always bit worried about quality/type of material used/sizing when ordering clothing on line...not a problem with golfonline!!! super quality delivered on time and... Ver mais
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Veja o que dizem as avaliações
WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... Ver mais
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Ordering was simple and quick. But what made the overall experience so good was that when i had a problem which was no fault of The Golf Shop Online it was dealt with seamlessly and with out fuss. Ori... Ver mais
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The Golf Shop Online always excels, in choice, price and delivery. The Ogio Featherlite Stand Golf Bag is perfect for taking on holiday and fits snugly inside the Ogio Travel Bag.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.
Informações de contato
GSO Warehouse. Cofton Road, Marsh Barton Ind Estate, EX2 8QW, Exeter, Reino Unido
- 01392 301760
- sales@thegolfshoponline.co.uk
- www.thegolfshoponline.co.uk
4,8
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent company
Excellent company! I recently bought a branded polo shirt which was far cheaper than other retailers were selling it for. It arrived promptly and is excellent quality. I received a lovely email a couple of days later to check that everything was OK with my order. This attention to detail was great. I will definitely be using this company again.
3 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Bruno, thank you for your wonderful review! We're delighted to hear that you had a great experience with us. It's fantastic that you found our branded polo shirt at a competitive price and that it arrived promptly and in excellent quality. We strive for attention to detail and are glad you appreciated the follow-up email. We look forward to serving you again at TGSO. Happy golfing!
Great and fast service thanks
11 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Michael, thank you for your review! We're glad you had a great and fast service experience with us. Enjoy your golfing, and we look forward to seeing you again at TGSO.
Excellent from start to finish
Online process very good. Customer service very friendly and helpful with queries that I had and issue resolved promptly. Order dispatched and arrived on time in good order.
The communication after sales was excellent and the benefits of registration in terms of videos was an added plus.
12 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Mr. Lane, thank you for your excellent review. We're thrilled to hear that your experience with TGSO from start to finish was top-notch. It's great to know that you found our online process smooth and our customer service friendly and helpful. We're also glad that any issues were resolved promptly and that your order arrived on time and in good condition. We appreciate your feedback on our after-sales communication and the added benefits of registration. Enjoy your golfing journey, and we look forward to welcoming you back to TGSO soon.
New G425 3 wood
Product delivered ontime.
Brand new golf club at a bargain price.
Great website.
18 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Peter, thank you for your review. We're pleased to hear that your golf club arrived on time and at a bargain price. We're glad you find our website convenient. Enjoy your new club on the course, and we hope to see you again at TGSO.
Very good service and excellent…
Very good service and excellent delivery time.
24 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Samuel, thank you for your feedback. We're glad to hear that you received very good service and that your delivery arrived promptly. We look forward to serving you again!
Excellent customer service, great products
Excellent customer service. I ordered a polo and a pair of shorts for going on holiday but thought I had selected next day delivery when I hadn't. One call and it was added on with no hassle.
Products delivered next day as promised. Steven was polite and actually sounded happy at work. Makes all the difference when someone sounds like they want to be helping people.
21 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi GreigM, thank you for your feedback. We're thrilled to hear you received excellent customer service. It's great that Steven was able to assist you in adding next-day delivery with no hassle and that your products arrived as promised. We're glad Steven's politeness and positive attitude made a difference in your experience. Enjoy your holiday!
5* Customer Service
I had to return a pair of Ping wedges to be checked due to a defect.
Julia, Lauren and the team were just excellent.
Showing how customer service should be.
Courteous, fast and extremely helpful
This will definitely be my first stop for any internet purchases due to the assistance they provided.
Many Thanks
20 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Mr. Lyon, thank you for your feedback. We're delighted to hear that Julia, Lauren, and the team provided excellent customer service. We're pleased that our team was courteous, fast, and helpful in addressing the defect with your Ping wedges. We appreciate your trust in us and look forward to being your first stop for future internet purchases. Many thanks!
Great again thank you.
17 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Excite Audio Visual Ltd, thank you for your feedback. We're glad to hear you had a great experience again!
Excellent in all regards
7 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Rozalla, thank you for your feedback! We're thrilled to hear that you found our service excellent in all regards. We appreciate your support. Hope to see you again at TGSO!
All round good service.
Easy to use website and what I ordered came on time. Good value for money and always good deals as well.
27 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Lee, thank you for your feedback. We're pleased to hear that you had a positive experience with our service. It's great to know that you found our website easy to use, received your order on time, and found good value for money. Thank you for choosing TGSO, and we hope to see you again soon!
Return dealt with quickly and professionally
Had a very pleasant experience with these guys. Unfortunately had to return my Titleist irons due to manufacturing defect. Big shout out to Stephen who dealt with the return swiftly and sorted me out with a new set of Taylomade irons. Will definitely use these again with future golf purchases.
13 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi James, thank you for sharing your experience with us! We're glad to hear that Stephen provided you with swift and professional assistance with your return. It's great to know that despite the initial issue, you were able to find a satisfactory solution with a new set of Taylormade irons. We appreciate your kind words and look forward to serving you again for your future golf purchases.
Excellent
Excellent.
Everything I ordered was delivered as it was supposed to.
Very good service at very reasonable pri es.
I would highly recommend.
4 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Leigh, thank you for your positive feedback! We're thrilled to hear that everything was delivered as expected and that you found our service to be excellent. We appreciate your recommendation and look forward to serving you again in the future.
Great product
Great product, delivered next day and service was good definitely be back
10 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Bobby, thank you for your feedback! We're glad to hear that you're happy with your purchase and the service you received. If there's anything else we can assist you with in the future, just let us know. We hope to see you again at TGSO.
Excellent value!
Just started playing and bought my first set from Golf Shop Online. Very pleased with description of set, photos and supporting videos from Mark! Outstanding value for money, and order/payment process was quick and easy. Clubs arrived on time and in superb condition!
19 de abril de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Charlie, thank you for your feedback! We're delighted to hear that you found our service excellent and that you're pleased with your first set of clubs. It's fantastic to know that Mark's videos were helpful in your decision-making process. We appreciate your business and hope to see you again at TGSO. Happy golfing!
Ordered 03 May and no response after 10…
Ordered 03 May and no response after 10 days.
Thanks for your reply and I take your point but when I ordered these items they all came up as ‘In stock’.
I’ve upped the stars to 4 as I’ve never had this before with GSO
13 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Steve,
Thank you for your review and feedback. We are very sorry for the delay with your order, we do quote 7-10 working days for delivery of Galvin Green as we try to offer the full range but this does mean we sometimes have to order directly from Galvin Green. Your order is due to leave us today or tomorrow and with the bank holiday that will be within the time frame. Please look out for emails as we will email you the tracking details once it leaves.
I hope this helps, if you have any further queries please do not hesitate to contact us, we are here to help.
Many thanks
GSO
Great service ,no issues with the…
Great service ,no issues with the product and would use again .👍
1 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Jonathon, we're delighted to hear that you had a great experience with our service and that the product met your expectations! Your satisfaction is important to us, and we appreciate your feedback. Thank you for considering us for your future purchases, and we look forward to serving you again at TGSO!
Summer golf shoes, Quick and reliable delivery service
Quick and reliable delivery service. The golf shoes were for a 30th birthday present. They were perfect. Sizing is spot on.
1 de maio de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Andrew, thank you for sharing your experience! We're thrilled to hear that you found our delivery service quick and reliable, and we're glad the summer golf shoes were perfect for the birthday present. If you have any further needs or questions, feel free to reach out. Thank you for choosing TGSO, and we hope to see you again soon!
Easy to order and prompt delivery.
12 de abril de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Bobby, thank you for your feedback! We're pleased to hear that you found it easy to place your order and that it arrived promptly. If you have any further needs or questions, feel free to reach out. Thank you for choosing TGSO, and we hope to see you again soon!
Resposta da The Golf Shop Online
Hi Mr. M, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.
Good Service
Bought a Motocaddy SE at a very competitive price made even better with the Master30 voucher. Paid for next day delivery and the trolley came on time and in good packaging. Used for the first time today 24th April and everything is as expected.
12 de abril de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Hryzko, thanks for your review! We're glad to hear that you had a positive experience with our service and found a competitive price for the Motocaddy SE, especially with the Master30 voucher. It's great to know that your trolley arrived on time and in good packaging, and that it performed as expected during your first use. Enjoy using your new trolley, and we hope to see you again at TGSO!
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