Ordered 2xcallaway golf shirts and always bit worried about quality/type of material used/sizing when ordering clothing on line...not a problem with golfonline!!! super quality delivered on time and... Ver mais
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Veja o que dizem as avaliações
WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... Ver mais
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Ordering was simple and quick. But what made the overall experience so good was that when i had a problem which was no fault of The Golf Shop Online it was dealt with seamlessly and with out fuss. Ori... Ver mais
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The Golf Shop Online always excels, in choice, price and delivery. The Ogio Featherlite Stand Golf Bag is perfect for taking on holiday and fits snugly inside the Ogio Travel Bag.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.
Informações de contato
GSO Warehouse. Cofton Road, Marsh Barton Ind Estate, EX2 8QW, Exeter, Reino Unido
- 01392 301760
- sales@thegolfshoponline.co.uk
- www.thegolfshoponline.co.uk
4,8
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poorkaddy Bought a POWAKADDY golf trolly from…
Further to the response from The Golf Online Shop I would like to reiterate that my position is that I do not feel that a ‘REPAIR’ should be required and is therefore not acceptable after only three outings for a ‘PREMIUM’ product costing almost £1000.Therefore their offer to take it back so that they can then send it back to POWAKADDY for examination and ultimately a likely repair, isn’t what I feel is required.I am happy to return it and wait for a replacement or refund after they examine it to see if it has been misused or abused in any way.My past experience has shown that when a mechanical product goes wrong so quickly it’s generally a rouge item and will continue to give issues.I don’t want to be without my item for a week,two weeks or even 3 weeks after such a heavy investment. I would also reiterate that it’s very unfair that the 30 day countdown starts the day you order the product not from when you receive it.I accept that my experience still falls in real terms 12 days outside their limit but feel that consideration should be given to the fact it was only used 3 times.
Bought a POWAKADDY golf trolly from them.The trolly developed a serious electrical fault on only its third use.I contacted the Golf Shop online to ask for a replacement. Apparently despite the trolly costing almost £1000 pounds they only accept returns within 30 days and beware they start their countdown from the day you order (mine was delivered some 4 days after order) I received it on the 24th July,I’m 62years old and very much a fair weather ,Sunday golfer.I have only used the trolly 3 times and the fault developed on the 8th Sept and they are intransigent with regards to the 30 day policy.Personally I think this is very poor.My advice is if you buy anything from them give it a very good test within 30 days.
8 de setembro de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Thank you for your review, Sorry to hear you have a problem with your Powakaddy, we would require this back with us to send back to Powakaddy for inspection and we deal with each Powakaddy individually depending on the outcome of the inspection from the manufacturer. We are happy to have this back with us, if you can kindly contact us as i have no contact information for you we can then assist you with this and help you move forward with the trolley issues you are having.
First Class Service
This is the first time I have purchased golfing equipment from The Golf Shop on Line. Delivery and prices were excellent. Would highly recommend.
27 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Chris, thank you for your first-time purchase and for your kind words. We're thrilled to hear that you were pleased with our delivery and prices. Wishing you a good season of golf ahead.
Terrible Experience
Terrible experience. Bought a jnr bag. Stand didnt work (I think it was returned by someone else as it has a make shift screw through the base of it to hold the stand in- new one bought from shop (same model doesnt). Sent an email asking if I was missing anything to save returning it but was ignored and therefore returned the bag.... at a cost of £12.99 which I didnt get refunded.
Go to your local golf shop and save yourself from having the same experience!
5 de setembro de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi, thank you for your review and feedback. We are very sorry you had a bad experience, I have looked in to this for you and can see your email.
We did forward your email on to our MKids sales rep and were awaiting his reply to see if we could help with the problems with the bag. It looks as though in the meantime, the bag arrived back to us from you for a refund, so this is why it wasn't followed up.
We normally send our customers a holding email to explain that we are looking into their enquiry, so I can only apologise that you did not receive this. I can only put it down to human error that this was not sent.
We try our best to deal with any problems our customers have quickly and efficiently, so I can only apologise this did not happen on this occasion, but I can assure you we will learn from this feedback.
If you have any further queries regarding this you can contact us either over the phone on 0800 368 1097 or via email on sales@thegolfshoponline.co.uk.
Kind Regards
Julia
GSO
A bag purchase
Great selection of product, great prices and great delivery service!
22 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Mike, thank you for your review! We’re thrilled to hear you’re pleased with our product selection, prices, and delivery service. Hope you enjoy your golf this season.
Great golf shoes
Great golf shoes. Fitted well and look great. Can’t go wrong with Footjoy. Had 2 pairs of Skechers which both burst. Not from this site. Will use this site again as goods delivered on time.
25 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Elaine & Andrew, thank you for your review! We’re glad to hear the FootJoy shoes fit well and look great. We appreciate your feedback and hope to see you again at TGSO.
Shop with confidence
Great service all round. Quick delivery (with a decent courier might I add). Will happily shop from here again in the near future.
14 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Paul, thank you for your review! We’re glad to hear you’re pleased with the service and delivery. Thank you for choosing us, and we look forward to seeing you again at TGSO.
Quick delivery, good customer service
Quick delivery, top service as I messed up the order, it was changed over the phone with no hassle and still arrived next day. Will certainly be using going forward
12 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi James, thank you for your review! We’re glad we could help with the order change and ensure prompt delivery. Thank you for choosing us, and we hope to see you again at TGSO.
Motocady caddy golf trolley
Competitive pricing and speedy delivery.
4 de agosto de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Peter, thank you for your positive feedback! We’re glad you found our pricing competitive and our delivery speedy. We hope to see you again at TGSO!
Late delivery…
The product was fine but I paid for next dau delivery which was not met
25 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi, thank you for your feedback. I am sorry your order was delayed, I can see we sent it on a next day service but it was delayed with the courier for some reason so we can only apologise for this. I have refunded your £5.99 delivery charge as a goodwill gesture.
If we can help with anything else please do let us know on sales@thegolfshoponline.co.uk.
Many thanks
GSO
Recent order
Recently ordered a few items from here. Items arrived as described and on time. Only slight disappointment was from delivery company. They left the items at my front door rather than with a neighbour as the instructions said to
25 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi James, we're glad to hear that the items arrived as described and on time. We're sorry to hear about the delivery issue. We'll forward your feedback to our delivery service to help improve their performance in the future. Thank you for bringing this to our attention, and we hope to see you back at TGSO soon.
Great service
Great service - ordered one day, arrived the next. Good prices, quality golf shoes. Will look out for more offers!!
23 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi VS, we're pleased to hear that you were impressed with our service and the quality of the golf shoes. We appreciate your feedback and look forward to helping you find more great offers in the future. Thank you for choosing TGSO!
The prices are very competitive
The prices are very competitive, the service was impeccable with the goods delivered in one day.
18 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Mr. Barnett, thank you for your feedback. We’re glad to hear you found our prices competitive and our service impeccable with prompt delivery. Hope you enjoy your golf this season!
Great website
Very easy to find what I wanted and order. Speedy delivery service available and always a good selection of products.
16 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Pam, thank you for your feedback. We’re happy to hear that you found our website easy to use and that you were satisfied with our delivery service and product selection. We hope to see you again at TGSO!
Excellent service
23 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Cynthia, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.
Great service
Good value fast delivery with regular updates. easy to use web site
23 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Mandy, we're happy to hear that you enjoyed our great service, found good value, and appreciated the fast delivery with regular updates. We're also glad that you found our website easy to use. Thank you for choosing TGSO!
Great service
Bought two pairs of shoes that arrived very quickly and were exactly as described. Love being able to buy branded products at good prices.
2 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi AJ, thank you for your review. We're pleased to hear you enjoyed our service and are happy with your new shoes. Wishing you a good season of golf ahead!
Chris/Ping Accessories
Hi, I purchased a Ping trolley bag grey with lime green piping, within one day it was at my doorstep from going onto the website the communication from the company and the service from DPD was amazing thoroughly recommend this company highly and not forgetting the bag was exactly what I wanted..+ Got a free Ping cap, which was a bonus..
Thanks to all the team.
Regards
Chris
13 de julho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Chris, thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with us. It's great to know that you received your Ping trolley bag so quickly and that you appreciated the communication and service from both our team and DPD. We're glad the bag and the bonus Ping cap were exactly what you wanted. We look forward to serving you again in the future!
Lovely white Ping ladies cap
Lovely white Ping ladies cap, great service as usual, reliable company, speedy delivery
26 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Jeannette, thank you so much for your kind words. We're delighted that you love the white Ping ladies cap and appreciate our service. Your satisfaction means a lot to us. Hope you enjoy wearing your new cap!
Paid for Next Day Delivery
Paid for Next Day Delivery. Finally delivered 24 hours late and after the event the shirt was needed for. Now I have to pay to return shirt
26 de junho de 2024
Avaliação não solicitada
Easy to replace the shoes and get the…
Easy to replace the shoes and get the right side
12 de junho de 2024
Avaliação não solicitada
Resposta da The Golf Shop Online
Hi Chris, thank you for your feedback. We're glad to hear that replacing the shoes for the right size was easy for you. If you need any further assistance, feel free to reach out. We look forward to seeing you again at TGSO.
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