The Mortgage Hut Avaliações 

I’m a bit disappointed, I just had a feeling the person who was dealing with my mortgage, wasn’t going to be helpful and my instincts were right.
Originally I spoke with someone else, who I felt was better than the person second time round but it’s just the reminders of the level of debt I had. I know this and really don’t need these advisors repeating themselves. Anyways after all this, I decided not to pursue this company but months later, I decided to try again. It was a waste of my time as the 2nd advisor didn’t go above and beyond, it was very much mundane. The broker was travelling the following week and said someone else will deal with my case but I never heard from either of them! The fact they didn’t bother trying, clearly didn’t want to assist (which I guess contradicts what they advertise)

Trust your gut people, it doesn’t lie. I’m just disappointed

I have had contact with Mortgage Hut on a few occasions looking at mortgages, every agent have been very warm and welcoming.

I was recently looking at mortgage and ended up having a bad experience with the agent, what made me reach out to Mortgage Hut, and was transferred to much nicer and kinder agent. Oliver has been very understanding, has talked me through the process so far, been kind and caring with also a little humour to make a person laugh when you’re feeling stressed.

Thank you Oliver for being such an awesome agent, and Mortgage Hut for always providing a great service to your customers.

The first call with our advisor Oliver was fantastic, in fact, I left a positive comment about it.

Then, the service has not been professional at all, taking approximately 3 months to respond to each of our emails. My response to him was on the same day. Of course,I don't expect that from him but 3 months, seriously? When you want to buy a house this is just crazy!

We never got a mortgage in principle neither information or advice anymore.
One day, I had to sent a quick message to the customer service department asking if Oliver could check my emails as again three months had passed since my last email and I didn't know how to contact him.

We were more than happy to continue with this company paying all the necessary fees but they weren't professional at all. I never expected this and therefore we found a new mortgage advisor that is helping us in a wonderful way even though one of us is self-employed, I'm so impressed!

Please, make sure that your adviser support you as buying a house is not an easy step

We have been delighted by the service provided by Jacky Lambert from The Mortgage Hut. She has worked tirelessly on our behalf to secure us a mortgage. Jacky responds promptly to any queries and is professional and courteous in her manner. We consider her services to be excellent value for money and would, without hesitation, recommend her to others and use again in the future.

Advise

I talked to Freddie from the Southampton branch, she was friendly and honest. Nice to see that there are still genuine companies that believe in sales through great customer service. When it is time to remortgage they will be the first people we will call.

I have recently used Mortgage Hut services for our joint mortgage application. From start to finish, Jennie and Tiffany were awesome. I definitely recommend them.

Not sure a review does Giacamo, chris and their team justice. I’ve been using the guys for over 7/8 years. Everyone I know and deal with I send their way. Nothing is too much, always a simple call/text away. Guys your help doesn’t go unnoticed, keep up the good work.

Using the mortgage hut has made the process of initially obtaining and a mortgage and consequently renewing a mortgage seem less. What was once a lengthy procedure. TMH have made the process straight forward, concise and they kept me informed throughout. Would highly recommend

The Mortgage Hut have provided me with an exceptional service on numerous occasions. Due to their level of service I have been happy to recommend them repeatedly to family & friends. 5 star in every aspect, thank you to Giacomo & the team.

I have used Giacomo Stevens from The Mortgage Hut as my adviser for over 6 years for both my personal and buy to let mortgages. His advice and honesty has saved me both time and money.
What I particularly like is that I have always been given options from which to choose.
The aftercare has always been great with regular updates and always someone to contact if I need any further advice.
I have regularly passed on Giacomo's details to friends and family and they have always been super happy with his advice and expertise.

I have found the Mortgage Hut to be extremely helpful, always happy to help and meet me after the normal working hours. Their attention to detail is why we chose them over all of the other providers in Southampton. All round a great company and would recommend them to anyone.

Giacomo and his team have always been efficient and a pleasure to deal with over the years. He takes the time to understand a clients circumstances and desires as a home owner/landlord, and acts decisively on the best course of action to achieve it. We wouldn’t use anyone else for our mortgages and remortgages in the future.
Thanks again.

Couldn’t thank Giacomo enough for helping me purchase my first home. Honestly wouldn’t go elsewhere to remortgage or purchase again. Thank you once again.

As a first time buyer, I was quite nervous about the whole process and knowing what to do. The Mortgage Hut, and in particular, Giacomo talked me through the whole process and made it so easy for me. He answered all my (very annoying) questions and found me a great mortgage.
When it came to remortgaging and subsequently buying a new property, the decision to go back to Giacomo was really easy.
He’s gone on to help many of my friends and family off the back of my recommendation as I have total confidence in both him and the company.

Being a first time buyer & not having a clue about mortgages or what buying a house actually entailed. I was soo grateful to have The Mortgage Hut there to support me every step of the way. Giacomo explained everything to me & made the whole process so much easier. I would highly recommend them to anyone. Thanks again.

Great customer service and information given to me from the Mortgage Hut. Giacomo my mortgage advisor, was very helpful and talked me through all of the options available to get us the best deal. Once the mortgage application process was completed, Andy has kept me regularly updated on the progress of the remortgage. If anyone was to ask me, I would recommend the Mortgage Hut.

Just a quick review for the service I received from Giac and Andy at TMH. They made a stressful experience as straightforward as possible. I am a first time buyer and you don't learn about this sort of thing at school. Giac guided me carefully through each step, ensuring I understood fully what to expect. I cannot thank them enough for the quality of care and service provided. Highly recommend, thanks again Giac and Andy

I have dealt with the mortgage hut a few times and it has always been a pleasure. Giacomo is so helpful and made the process stress free

We used The Mortgage Hut (Giacomo) to complete our mortgage. He went above and beyond to ensure we got the best deal possible. Service was excellent.

The Mortgage Hut were extremely helpful in securing the best deal for me. Our specialist, Giacomo, was efficient and knowledgable. Would definitely recommend them to anybody else.