The New Homes Group Avaliações 

2.875
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently moved house and our sellers were purchasing a new build through New Homes Group. Various issues in the process/chain could have ended up being very stressful and/or increasingly delayed,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Throughout the entire purchasing of the property, Menai Mews, Kelsey has been consistently supportive, professional and very responsive. If I had any concerns or questions, Kelsey would advise or se... Ver mais

Avaliado com 5 de um total de 5 estrelas

New Homes Group were very easy to communicate with and made the early stages of our purchase straightforward and stress-free. Ellie Cooper was always quick to respond to any queries, incredibly helpfu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Matt We had an absolutely brilliant experience with Matt! He’s genuinely the best salesperson we’ve met so far. He was incredibly well-prepared, professional, knowledgeable,... Ver mais

Detalhes da empresa

  1. Serviço de gestão de ativos
  2. também em
  3. Serviços de Desenvolvimento Comercial

Escrito pela empresa

You can stay in touch with the latest news and what's happening at The New Homes Group and in the housebuilding industry by following us on LinkedIn.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.875)

424 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Armarni was so good

Armarni was so good. Lots of communication and kept updating as and when she could. Would happily recommend Armarni to anyone as she was so professional and lovely too.

9 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lower than poor service.

Poor communication, lies and false promises. The New Homes Group have been utterly useless in our supposed “EasyMover”…. I would not recommend them in the slightest.

9 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Armani is great!

So far Armani has been amazing. Fast replies and really good communication. Couldn’t ask for a better person to help kickstart my mortgage and house buying process!

8 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Harry was brilliant

Harry was brilliant!

Always answered the phone, got back to me asap and also chased my solicitor for me. Fixed every problem i had and explained things to me well as a first time buyer.

7 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They support you all the way...

Harry Stoner has been very supportive throughout my entire moving process, including when my buyer decided not to go ahead last minute.
He did his best to save the property I was buying and supported me all the way.
Everything turned out as I had hoped thanks to Harry, and the way he glued the relevant conveyencers, brokers and others together to communicate efficiently to get the sale completed.

5 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service.

I’ve been nothing but impressed by the whole process so far buying my property and working alongside new homes group. The service has been amazing. Harry stoner has been very informative and great to communicate with. Would definitely recommend the new homes group.

2 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with The New Homes Group has been excellent so far

Ellie Cooper was my first point of contact and was extremely helpful throughout the early stages of my purchase. Ellie was always friendly, professional and easy to deal with, taking the time to explain the process clearly and answer any questions I had along the way.

Communication was excellent, and I always felt kept up to date during what can be quite a stressful process. Nothing ever felt too much trouble, and Ellie was always happy to help and provide guidance when needed.

Buying a property involves a lot of moving parts, but having someone knowledgeable and approachable at the start of the journey made a real difference.

I would definitely recommend The New Homes Group and would particularly like to thank Ellie Cooper for all of her help and support.

2 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lucy was brilliant

Lucy was brilliant from start to completion. She phoned frequently to keep us updated during the whole process, answered any questions we had promptly, and also gave us reassurance, which we really needed as first time buyers. Thank you Lucy for all your hard work!

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had a very positive experience…

I have had a very positive experience with The New Homes Group during the process of purchasing my new home.

Although I have not received the keys yet, as completion is due on 30 October, the exchange has already been completed, and I am very grateful for all the support I have received throughout the process.

I would especially like to thank Lucinda, who has been extremely helpful and supportive throughout. She has handled most of the process for me and has always been approachable, patient and quick to help whenever I had questions or needed guidance.

Buying a new home can be a complicated and stressful experience, but Lucinda made the process much easier for me by keeping me informed and helping me understand each stage. I really appreciate her hard work, professionalism and dedication.

I am looking forward to completing and finally receiving the keys to my new home on 30 October! 🏡🔑

A big thank you to The New Homes Group, and especially to Lucinda, for all your help and support. I would happily recommend your service to anyone going through the process of buying a new home.

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Home Sale

I used The New Homes Group for selling my existing house as part of an assisted move scheme for the purchase of a new build. TNHG were able to secure the quick sale I needed and have managed the sale of my property all the way through. Lucinda Morgan was my sales progression manager and has kept me well informed throughout, and has handled chasing my buyer and their conveyancer whenever things slowed down.

Overall they have made the experience of selling my property as easy and hassle free as possible. Would recommend.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very horrible experience

Very horrible experience
So many glitches in communication
Not sincere with their process
They delayed my process for 7 months unnecessarily, lots of gaps, no team work, each time you call them they tell you a different story,today they will blame solicitor,next they will blame management company next time they will blame someone else,no accountability, just few days to finally complete the property, they told me they have sold the property to another management company,no prior notice.
If there is a star less than 1 ,i will definitely click on that, I am so disappointed with the services I received from all of them Alex,william,sophie ,a certain incompetent solicitor they have and entire team.

I strongly advice once you want to buy a property and it goes to new homes group as part exchange,just withdraw your offer and start looking for new property please,if you want to save yourself the stress, the disappointment, and a failure.

PLEASE AVOID NEW HOMES GROUP

11 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Second Home!

This was my second time purchasing a property and with the help of Ellie Cooper made it so much better! Anything i needed she helped me out and always went above and beyond! Thank you!

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful and communicative

As first time buyers, we were surprised to find The New Homes Group involved with our sellers. Emma Sandu was very helpful in explaining the process, and was very communicative via email to keep us updated.

12 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We would like to sincerely thank Oliver…

We would like to sincerely thank Oliver for all his support and guidance throughout the process of purchasing our new property. From the beginning, Oliver has been professional, friendly, approachable and extremely helpful.
He kept us informed throughout the process, answered our questions patiently and helped make what can be a stressful experience feel much smoother and more manageable. We truly appreciate the time, effort and care he has given us.
Thank you, Oliver, for your excellent support and for helping us through this exciting journey. We are very grateful and would happily recommend your service to others.
Kind regards,
Chalaka & Nadeesha

25 de setembro de 2026
Avaliação não solicitada

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