The STI Clinic Avaliações 

1.081
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ongoing symptoms of UTI and even if my GP requested urine "culture" test, the lab only had done basic cell test. I needed to know the cause of my symptom so came across The STI Clinic's culture... Ver mais

Avaliado com 4 de um total de 5 estrelas

The staff are really helpful and it’s a good way of testing discreetly and at home without having to go to a clinic.

Avaliado com 5 de um total de 5 estrelas

No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... Ver mais

Detalhes da empresa

  1. Laboratório de doenças sexualmente transmissíveis

Informação fornecida por fontes externas variadas

We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.

Escrito pela empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
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4,8

Todas as avaliações

(1.081)

65 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent Service All-round

There are a number of reasons I would use the STI Clinic again and recommend their use to others. Easy to use website, discreet packaging, quick turnaround time, consistent communication. However the biggest reason is how knowledgeable their team are. I was testing for Ureaplasma which only recently had its treatment recommendation changed to no treatment needed by the UK Government. So even though I tested positive, I was unable to be referred for treatment. While this was disappointing, the level of detail and explanation I was given as to why was impressive and above and beyond what they had to do. That is why this gets a 5*.

5 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

10/10 service

Easy procedure to order the test. Came quickly and results were back 1-2 days after they received the sample!

25 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Quick testing

Would highly recommend The STI Clinic.
Very fast testing and simple, easy to follow instructions.
And If you have any questions a helpline is available for you to use.

25 de junho de 2024
Avaliado com 3 de um total de 5 estrelas

First test lost

My first sample sent through was somehow lost and therefore I had to wait a week before another test was sent out after chasing.

7 de junho de 2024
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Resposta da The STI Clinic

Amanda

Thank you for taking the time to write a review.

I can see that the first sample appears to have been lost by Royal Mail and the second one was delayed with them. When the sample arrived, the results were processed in around 18 hours, but this is no consolation as there was a delay from the point of postage.

All items come back to us via RM24 Tracked, so most samples are with the lab the day after posting. I am very sorry this did to happen on this occasion.

I hope that we can be of service to you in the future and your next experience is more in line with those of other patients. As you will see from the other reviews, this type of issue is very unusual.

Kind regards,

Claire Davenport

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Very quick results and staff are friendly when you call and answer your questions to the best of their knowledge.

19 de junho de 2024
Avaliado com 4 de um total de 5 estrelas

Very good business, happy customer

Good experience with this business, they provide an excellent service and easy access results quite quickly.

Pros:
- Very communicative - I emailed customer service and they were fast to respond.
- Easy access results.

Cons:
- Pricing is pretty high, especially for the comprehensive test sets.

4 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

The STI Clinic M Gen test can be trusted!

You can definitely trust The STI Clinic M Gen test. I've had several tests for Mycoplasma Genitalium in the past 7 months which I purchased from The STI clinic and another site. The tests from the other site came back incorrectly negative. The STI Clinic not only correctly identified that I had an infection but also went on to test for antibiotic resistance which helped speed up my treatment route. The STI Clinic test is a little more expensive but you get what you pay for, it's a very accurate service. I'm now M Gen negative and I used this service again to double check. M

3 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Quicker than hospital

I had swabs taken from the hospital on 3rd May and still waiting on the results, so decided to pay for a private test, sent off on the Monday and results were with me by the Friday , couldn't ask for a better service , sent them to my GP to say whilst waiting on the hospital results , here are some private ones.

31 de maio de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Quick and easy to use

Quick and easy to use, results were helpful. The only critique is I wish they’d have more advice for those who are pregnant when testing positive for something.

24 de maio de 2024

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