BEWARE!!! I ordered a life jacket for my son to use on our holiday using express delivery. It never arrived even though I ordered it 10 days before the holiday. I contacted The SUP Co who said it had... Ver mais
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Veja o que dizem as avaliações
Unfortunately, a very disappointing experience with The SUP Company. I placed order WEB6981 on 11 July for three wetsuits, with a total order value of £654.93. The stated delivery time was... Ver mais
Fantastic company. Item I ordered was much cheaper here than elsewhere. It arrived two days after ordering even though I only paid for regular delivery- I fully expected it to take at least a week. It... Ver mais
Have recently purchased a SIC Okeanos after a long time searching for the perfect 14foot board for a big fella like me. The folks at the Sup Co were sooo helpful from start to finish, kept me infor... Ver mais
Detalhes da empresa
- Loja de artigos para esportes ao ar livre
- também em
- Loja de roupas desportivas
- Loja de roupas esportivas
- Loja de skate
- Loja de surfe
- Loja de windsurf
Escrito pela empresa
The SUP Company is the largest SUP inflatables and hard Stand Up Paddleboard store in Europe; specialising in inflatable paddle boards and hard shell Stand Up Paddleboards. Free Next Day Delivery on orders over £100.
Informações de contato
Woodmill Lane, SO18 2JR, Southampton, Reino Unido
- 02380172189
- supteam@thesupco.com
- www.thesupco.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A great buying experience
Great products at good prices and the delivery was very fast (Royal Mail 48) with good communications all the way. I will be dropping by the shop next time I’m near Southampton. Thanks
Titan SUP pump
Ordered new Titan SUP pump online, picked up an hour later - excellent service.
JP Australia 10'6" all-round
Another smooth purchase through SUP.Co
Thank you.
Red paddle board
It has took me along time to get hold of my 10'6" SE Red paddle board.
I ordered it on pre order and SUP. Co kept me up to date with when it would arrive.
Smooth delivery.
Board looks great. Can not wait to get out on it.
Great selection of high quality…
Great selection of high quality products, good prices and quick and safe delivery.
Good Customer Care
Full and accurate info presented online, especially regarding an item that was for pre-oder.
The delivery date changed after ordering (due to the manufacturer, not the supplier), and I had a personal phone call from someone at The SUP Company to let me know of the delay and the new delivery date. Great customer service!
Recommended
Good experience; I recommend it. Great and clear website. Not rated 5 stars just because I would like better communication. I asked to use a specific courier (so I wouldn't have to struggle with the others I know) and I had no answer. Everything went fine, but I had to deal with the FedEx associate company in my country.
Will happily return
Choosing the SUP we wanted was hard but ordering was easy and delivery was very fast (arrived two days later).
The package is great and included everything we needed to go straight out on the board.
We'll be returning if we decide to buy a second
I would have scored 5 stars as Tom was…
I would have scored 5 stars as Tom was very helpful with my order, answering my questions and acknowledging the pump hose issue.
The warrenty team did not respond so I had to make a phone call to chase things up. Also this warranty team tried to deny the problem until further information was discussed.
I'm pleased to say the issue has been sorted.
There was a few days delay as I had not…
There was a few days delay as I had not put my contact number, but once that was sorted I was told the board was being shipped Monday.....I received the board the next day❤ Took me about an hour to cut up the board packaging, it was packed so well. Absolutely chuffed with the board and great service from the SUP company......Would highly recommend.
Really love the product fits well will…
Really love the product fits well will definitely use your company again
Great experience
Great guidance before buying, easy to purchase, quick delivery, great board. Perfect!
Excellent customer service
Excellent customer service. The board I wanted was out of stock when I ordered it. I was kept up to date with the expected delivery date. I'll certainly order from them again.
My Third sup board from The SUP Co
My Third sup board from The SUP Co, costumer service is an absolute top notch! Thank you!
Board itself is also good one too, hoping to last for good few years to come🤞🏻
Highly recommend TSC
Very Happy
Great price, speedy delivery, updates and service. Really pleased with the product - would recommend
Fast delivery and Jobe SUP's exactly as…
Fast delivery and Jobe SUP's exactly as requested.
Whats not to like!
So so…
Unfortunately, the ordered item was not available in the chosen color, declared as available. I chose another color in the hope that it would arrive quickly, but the shipment started only after 10 days from the order date.
My mistake was not to remember that now with Brexit it is no longer convenient to buy in the UK: 77 euros of customs fees, for an order of 253 euros! No comment.
Items arrived intact and well packaged.
My new board arrived exactly on time
My new board arrived exactly on time. Very very well packaged took we fifteen minutes to extract board from all the protection. It was in perfect condition. Will use this company again
Great service and range of equipment
Great service and range of equipment, really pleased with the package we bought.
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