I ordered a clearance item from Richard so was fully aware the delivery time may be longer. Although it did take longer than I expected, Richard communicated with me at all times. I did consider a ref... Ver mais
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Veja o que dizem as avaliações
Excellent service from The Teak Store. I ordered the Radley 2-Seater Teak Folding Bistro Set online on 23/08/2026, and it was delivered 2 days later. Communication throughout was excellent, and the... Ver mais
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From start to finish it was a pleasure dealing with Richard at The Teak Store. I ordered the Sissinghurst 3 seater Lutyens bench for an anniversary present for my husband. He is absolutely delighted w... Ver mais
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Richard is a friendly guy but I've lost faith he ever had my table. After exceeding the stated lead time I requested a refund but it took weeks to persuade Richard & team to action this.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.
Informações de contato
4,6
Excelente
175 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da The Teak Store
Hi Briony,
Thank you so much for your kind review 😊
We’re really pleased everything came together nicely for you and that you felt well looked after along the way.
Thanks again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Fabulous quality table and chairs and…
Fabulous quality table and chairs and excellent customer service! Highly recommend this company.
Delivery was arranged and we recd a phone call on the day to confirm a rough time once he was just over an hour away. Simply could not ask for more. Thank you Richard.
We intend to spread the word.
13 de abril de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Julie,
Thank you so much for your lovely review 😊
We’re really pleased everything went smoothly on the day and that the update call was helpful, it just makes things a bit easier all round.
It’s great to hear how happy you are with the set, and we really appreciate you wanting to spread the word.
Thanks again for your support, it means a lot to us 🌿
Best regards,
The Teak Store Team
Would definitely recommend!!
Such a lovely experience. My mother-in-law ordered us a table and chairs and they were absolutely brilliant quality. The owner of the business himself delivered them on the day before Easter Sunday so we could have a big lunch with family outside! He even threw in a few free chair cushions which was really so lovely and unexpected! Could not recommend more!!
4 de abril de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Catherine,
Thank you so much for such a lovely review 😊
We’re really glad everything came together in time for your Easter get together, that sounds like a perfect way to enjoy it.
It means a lot to hear how pleased you are with the furniture, and we’re really happy it’s gone to a good home.
Thank you again for your support and recommendation, we really appreciate it 🌿
Best regards,
The Teak Store Team
Excellent customer service and great quality furniture!
We had excellent service from Richard at The Teak Store. Our first delivery slot had to be rearranged due to M5 issues but Richard then delivered on a Sunday to get our furniture to us quickly. And we love our table and chairs, which is excellent quality.
29 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Catherine,
Thank you so much for your lovely review 😊
We’re really pleased everything worked out in the end and that you’re happy with your table and chairs. Sometimes things don’t quite go to plan on the road, but we always do our best to get things sorted as quickly as possible.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Extremely happy from start to finish
Extremely happy from start to finish. Ordering was easy, customer service brilliant and very personalised, delivery exceptional, and to top it off, table and chairs were even better than we thought they would be. Would definitely recommend buying from this company.
Many thanks Richard.
26 de março de 2026
Resposta da The Teak Store
Hi Pauline,
Thank you so much for such a lovely review 😊
We’re really pleased everything went smoothly for you and that the set has lived up to expectations once it was all in place. That’s always the best part to hear.
Thank you again for your support and recommendation, it truly means a lot to us 🌿
Best regards,
The Teak Store Team
Excellent service and quality.
An extremely helpful, communicative and personal buisness to deal with. Attention to detail was excellent. A pleasure to buy from and delighted with quality of furniture.
4 de abril de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Amanda,
Thank you so much for your lovely review 😊
We really appreciate you taking the time to share this. It’s great to hear everything felt smooth and well looked after, that’s always what we aim for.
So pleased to know you’re happy with the furniture.
Thank you again for your support, it really means a lot to us 🌿
Best regards,
The Teak Store Team
Excellent service from start to finish
The process of ordering was very good
The delivery was excellent with very helpful advice carrying the heavy furniture through to the garden
We were given complimentary seat cushions
The table was easy to put together and appears good quality
27 de março de 2026
Resposta da The Teak Store
Hi Stephen,
Thank you so much for your lovely review 😊
We’re really pleased everything came together smoothly for you and that you’re happy with the furniture. It’s always nice to be able to help a bit on delivery day, especially with the heavier pieces.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Excellent garden furniture set
Excellent garden furniture set, the table and chairs are well made, sturdy, and look even better than expected. Very comfortable for outdoor dining and relaxing. Customer service was outstanding, with quick delivery and clear communication throughout. Extremely satisfied with the purchase.
1 de abril de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Tara,
Thank you so much for your lovely review 😊
We’re really pleased it’s all in place and being enjoyed, that’s what it’s all about. It’s always nice to hear when everything comes together smoothly from start to finish.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
great experience
With all the dodgy companies around, i think i have found a good one , from ordering to delivery it has been a great experience. Will definately be using them again.
Dan from worthing.
2 de abril de 2026
Resposta da The Teak Store
Hi Dan,
Thank you for taking the time to leave this, it really means a lot 😊
We completely understand what you mean, so it’s great to hear you felt comfortable and had a good experience with us from start to finish.
Thanks again for your support, we’ll be here when you’re ready for the next piece 🌿
Best regards,
The Teak Store Team
Great, Personal customer service
I dealt with ritchard at the teak store, fantastic costumer service, start to finish.
1 de abril de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi,
Thank you so much for your kind review 😊
We’re really pleased to hear you had a great experience from start to finish. It’s always our aim to keep things personal and easy for our customers.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Beautiful bench
Beautiful bench, delivered quickly and in perfect condition. Customer Service second to none. Richard was incredibly tolerant of my frequent messages and requests and responded to all of them with patience and grace. Wouldn’t hesitate to recommend them for any garden furniture needs.
23 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Michele,
Thank you so much for such a lovely review 😊
We really appreciate you taking the time to share this. It was no trouble at all, we completely understand wanting to get everything just right and we’re always happy to help along the way.
So pleased to hear the bench arrived safely and has found its place.
Thank you again for your support and recommendation, it really means a lot 🌿
Best regards,
The Teak Store Team
This is how you run an online business
This is how you run an online business. Outstanding customer service - easy to contact and delightful.
Having bought a few things online recently from other retailers, to be faced with delays and no explanation or ability to speak to anyone, Richard and family at The Teak Store are a breath of fresh air.
Highly recommend!
26 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Robin,
Thank you so much for taking the time to leave such a kind review 😊
That really means a lot to us, especially knowing how your recent experiences elsewhere have been. We always try to keep things simple and easy to reach us if needed, so it’s great to hear that came across.
Thank you again for your support and recommendation, we really appreciate it 🌿
Best regards,
The Teak Store Team
Brilliant experience from start to finish
Brilliant experience from start to finish. Communication was excellent throughout, the WhatsApp service makes all the difference & gives you complete confidence. Table & chairs look great, very sturdy.
24 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Alex,
Thanks so much for taking the time to leave this 😊
Really glad everything went smoothly and that you felt confident along the way, that’s exactly what we hope for. The WhatsApp side of things can feel a bit more personal, so it’s nice to hear it made a difference.
Hope the table and chairs are settling in nicely, they’re a solid set once in place.
Thanks again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Resposta da The Teak Store
Hi Jorge,
Thank you so much for your kind review 😊
We’re really pleased to hear you’re happy with your teak bench and felt it was good value, along with the service you received.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
quick delivery and the bench has been…
quick delivery and the bench has been assembled and looks great!
10 de março de 2026
Resposta da The Teak Store
Hi Suzie,
Thank you so much for your lovely review 😊
We’re really pleased to hear your bench arrived quickly and that it’s all set up and looking great.
Thank you again for your support, we really appreciate it 🌿
Best regards,
The Teak Store Team
Really happy with the product received
Really happy with the product received. There was a problem with the Parcelforce tracking , but as soon as Richard was made aware he was on it. Excellent product, good value, I recommend this company.
18 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Amanda,
Thank you so much for your lovely review 😊
We are really pleased to hear you are happy with the product and that you felt it was good value. We are sorry again about the tracking issue, but glad it was sorted quickly once we knew about it.
Thank you again for your support and recommendation, it really means a lot to us 🌿
Best regards,
The Teak Store Team
Excellent service
Excellent service, so helpful. Small family business. Recommend. Delivered and assembled table and chairs. Gave advice on maintenance.
2 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Diana,
Thank you so much for your lovely feedback 😊
We’re so pleased everything went smoothly for you, from delivery and assembly through to the care advice. It’s great to hear you felt well looked after.
Thank you again for your support, it really does mean a lot to us.
Best regards,
The Teak Store Team
Impressive quality and service.
I would thoroughly recommend The Teak store to anyone looking for Quality garden furniture at very competitive prices. Very friendly and prompt service.
16 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Richard,
Thank you so much for your kind review 😊
We’re really pleased to hear you were happy with the quality of the furniture and the service. It’s great to know everything felt friendly and prompt.
Thank you again for your support and recommendation, we really appreciate it. 🌿
Best regards,
The Teak Store Team
Very pleased with all our lovely garden…
Very pleased with all our lovely garden furnature delivered very quick John Richard were very helpfull friendly went above and beyond delivered with care thank you we would recommend teak store 100%moira
13 de março de 2026
Resposta da The Teak Store
Hi Moira,
Thank you so much for your lovely review 😊
We’re really pleased to hear you’re happy with your garden furniture and that everything from delivery to service went smoothly. Your kind words mean a lot to us.
Thank you again for your support and recommendation, we really appreciate it. 🌿
Best regards,
The Teak Store Team
Just buy it! 👏🏻
Fabulous service and exceptional quality products from a family business.
Within an hour of ordering our new garden furniture Richard called us to confirm our next day delivery the following day.
Richard hand delivered our order at 8:30am.
If you’re looking to purchase from The Teak Store then do not hesitate.
4 de março de 2026
Avaliação não solicitada
Resposta da The Teak Store
Hi Tor,
Thank you so much for the fantastic review 👏🏻😊
We’re really pleased to hear you were happy with the service and the quality of your furniture. It’s great to know everything from ordering to delivery went smoothly.
Thank you again for your support and recommendation, it really means a lot to us. 🌿
Best regards,
The Teak Store Team
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