I ordered a clearance item from Richard so was fully aware the delivery time may be longer. Although it did take longer than I expected, Richard communicated with me at all times. I did consider a ref... Ver mais
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Veja o que dizem as avaliações
Excellent service from The Teak Store. I ordered the Radley 2-Seater Teak Folding Bistro Set online on 23/08/2026, and it was delivered 2 days later. Communication throughout was excellent, and the... Ver mais
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From start to finish it was a pleasure dealing with Richard at The Teak Store. I ordered the Sissinghurst 3 seater Lutyens bench for an anniversary present for my husband. He is absolutely delighted w... Ver mais
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Richard is a friendly guy but I've lost faith he ever had my table. After exceeding the stated lead time I requested a refund but it took weeks to persuade Richard & team to action this.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Here at The Teak Store we are dedicated to giving you the very best teak garden furniture with a focus on High Quality, Impeccable Service and Competitive Prices. As a family run business we strive to provide excellent customer service going the extra mile in making sure a customer is happy and satisfied with our products and service. When you purchase from us you know you will receive the very best teak garden furniture and accessories at great prices accompanied with great customer service. Confidence in our products Following numerous discussions with manufacturers, our objective was to identify the best teak suppliers, with the highest quality products at the lowest possible prices. We feel we have done so, and we are delighted to offer our most premium teak garden benches and teak garden furniture. Our website features a beautiful blend of modern and classic styles, all skilfully crafted from the finest Indonesian sustainable plantation teak.
Informações de contato
4,6
Excelente
175 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No fuss and good value with free…
No fuss and good value with free postage. However can you inform where I can get a cover suitable for the bench
25 de agosto de 2025
Resposta da The Teak Store
Hi Mike,
Thank you for your review 🌟 I’m really pleased to hear you’re happy with the bench and the service. I’ll drop you an email using your order details and point you to the right cover from our range.
Best regards,
The Teak Store Team
Excellent product
Excellent product. Prompt precise service. Highly recommended.
18 de agosto de 2025
Resposta da The Teak Store
Hi Mary,
Thank you for your lovely review 🌟 I’m delighted to hear you’re so happy with the product and service, and your recommendation is truly appreciated. Thanks also for coming back to place a second order – it really means a lot.
Best regards,
The Teak Store Team
Great product and great service
Fantastic customer service....
I can only highly recommend you to,use The Teak Store, for all your Teak requirements... We have purchased two deluxe Heavy Duty benches from TTS....Richard is a total professional and does exactly as he says he is going to do... Top Bloke .. top Company, we will talk again Richard...
28 de agosto de 2025
Resposta da The Teak Store
Hi Kevin,
Thank you for such an amazing review 🙂 I’m so pleased you’re happy with your benches and the service you received. Your recommendation means a lot, and it was a real pleasure to help.
Best regards,
The Teak Store Team
The product was at a competitive price
The product was at a competitive price. ordering was very easy and the bench arrived on time and was easy to assemble.
21 de agosto de 2025
Resposta da The Teak Store
Hi Bernie,
Thanks so much for your kind review 🙂 It’s great to hear everything went smoothly with your order and that you’re pleased with your bench. Your support really means a lot.
Best regards,
The Teak Store Team
Great product and service
Great product, great price and super helpful and honest owner
18 de agosto de 2025
Resposta da The Teak Store
Hi Mark,
Thank you for taking the time to leave such a thoughtful review. I’m delighted you’re happy with everything, and your comments about the service really mean a lot 🌟 It’s a pleasure to have you as a customer.
Best regards,
The Teak Store Team
Resposta da The Teak Store
Hi Phil,
Thank you for your review 🌟 I’m really glad to hear you’re pleased with the product and the quick delivery. Your support is greatly appreciated.
Best regards,
The Teak Store Team
Excellent.
I was a little apprehensive buying an almost new bench for my wife’s birthday. From the start communication with theteakstore was excellent. Delivery was on schedule. The bench is fantastic. My wife is very pleased. I cannot recommend these guys enough. Thank you.
21 de julho de 2025
Resposta da The Teak Store
Hi John,
Thank you so much for your kind words! 🌟 We’re thrilled the bench made the perfect birthday gift 🎁 and that everything went smoothly from start to finish. Enjoy many happy years with it! 🪵💛
Best regards,
The Teak Store Team
Resposta da The Teak Store
Hi Katherine,
Thank you so much for your review and for your order – it’s really appreciated! 😊
Best regards,
The Teak Store Team
Beautiful quality bench and very helpful business!
This is a beautiful looking and solid quality bench. I had an issue with it arriving damaged because of couriers. I called the company and spoke to one of the owners Richard. Dealt with it all very professionally, couldn’t have been nicer and more helpful. The experience of dealing with the small company has been an absolute pleasure. Lovely people, quality product, extremely helpful and affordable. Couldn’t recommend more highly. I will be going back for another bench to replace one I bought a couple of years ago from somewhere else which isn’t a fraction of the quality from the one I bought from the Teak Store. Couldn’t recommend highly enough. Nothing comparable on the market and I have searched high and low!
10 de agosto de 2025
Avaliação não solicitada
Resposta da The Teak Store
Hi Alison,
Thank you so much for your amazing review – it really means the world to us! 🌟
We’re so pleased you love the bench and that we could get everything sorted quickly for you. It’s lovely to hear that your experience with us has been such a positive one – that’s exactly what we aim for 🪑💛
Your kind words and plans to return mean so much, and we truly appreciate your support for our small business.
Best regards,
The Teak Store Team
Resposta da The Teak Store
Hi Martin,
Thank you for your review and for your order – we’re so pleased to hear you’re happy with your new Lutyens bench🪑
Best regards,
The Teak Store Team
This company was fantastic to deal with…
This company was fantastic to deal with from start to finish.
Easy to place an order, customer service goes over and beyond any usual company. Lovely friendly people to deal with. Product is of excellent quality, and very competitive prices. Can highly recommend and will be buying off this company again.
6 de agosto de 2025
Avaliação não solicitada
Resposta da The Teak Store
Hi Debbie,
Thank you so much for such a lovely review – it really means a lot! 😊
We’re so glad to hear you had a great experience from start to finish, and that you’re happy with both the quality and the service. It was an absolute pleasure to help, and we’d be delighted to welcome you back anytime🌿
Thanks again for your kind words and support!
Best regards,
The Teak Store Team
We placed the order on Sunday
We placed the order on Sunday
Got a call on Monday from Richard regarding delivery,and he delivered Monday afternoon.
The bench only took 10 minutes to assemble.really good quality,very sturdy and comfortable
4 de agosto de 2025
Resposta da The Teak Store
Hi Dean,
Thank you so much for your review and for your order – we’re so pleased to hear you’re happy with the bench! 🪑
It’s great to know it all came together quickly and that you’re enjoying the quality and comfort. Thanks again for choosing The Teak Store – it’s greatly appreciated! 🌞
Best regards,
The Teak Store Team
Great product, exceptional service
I purchased garden furniture from the Teak Store. Even as I was coming to the decision, Richard was there to help, extremely informative and on hand to address any concerns. Once ordered, he promptly got in touch regarding delivery and provided additional advice and care instructions. I would highly recommend the retailer and will definitely look to add to the garden from them in future!
5 de agosto de 2025
Resposta da The Teak Store
Hi Michael,
Thank you so much for your thoughtful review and for your order – it really means a lot to us! 🌟
We’re delighted to hear you’re happy with the furniture and the service. It was a pleasure to help, and we’d be thrilled to supply you with more pieces for your garden in the future 🪴
Best regards,
The Teak Store Team
Great buying experience and quality product.
I purchased an extendable dinning table and 8 chairs which were ex display so at a great price. Communication from the company was excellent and delivery was quicker than advertised. Very happy customer.
30 de julho de 2025
Resposta da The Teak Store
Hi Amy,
Thank you so much for your lovely review and for choosing us for your dining set! We’re so happy to hear you’re pleased with everything 🪑✨
It’s wonderful to have you as a happy customer – thanks again for your order!
Best regards,
The Teak Store Team
Resposta da The Teak Store
Hi David,
Thank you so much for your review and for your order – we’re glad to hear you’re happy with everything! 😊
Best regards,
The Teak Store Team
Great Service
Delivery made within 24hrs of placing the order AND assembled on site.
Just waiting for the weather to improve !!!!!!
29 de julho de 2025
Resposta da The Teak Store
Hi Grant,
Thank you so much for your review and for your order – we’re so pleased to hear you’re happy with everything! 😊
Now we’ll just hope the weather plays along so you can enjoy the new furniture properly! 🌤️
Best regards,
The Teak Store Team
Excellent service and intelligent people people.
Lovely people, lovely company . Superb
product .
21 de julho de 2025
Resposta da The Teak Store
Hi Jeremy,
Thank you so much for your wonderful review – we really appreciate your kind words! 😊
It’s fantastic to hear you’re happy with both the product and the service. Thanks again for choosing The Teak Store!
Best regards,
The Teak Store Team
Great service from The Teak Store
Great service from The Teak Store. Ordered my Lutyens bench on Sunday, it was delivered within 3 days, had it assembled in 20 minutes and looks fantastic in the garden. Wouldn't hesitate to order from them again.
23 de julho de 2025
Avaliação não solicitada
Resposta da The Teak Store
Hi Stephen,
Thank you so much for your review and for your order – we really appreciate it! 😊
We’re delighted to hear you’re happy with the bench and the service. Thanks again for choosing The Teak Store!
Best regards,
The Teak Store Team
Excellent service from Richard and my…
Excellent service from Richard and my benches arrived very quickly. They were assembled in about 10 minutes and look stunning in the garden. They are very sturdy and the wood is excellent. I am thrilled with them
25 de julho de 2025
Avaliação não solicitada
Resposta da The Teak Store
Hi Justine,
Thank you so much for your lovely review – we’re thrilled to hear how happy you are with your new benches 🪑 and it’s great to know they’re already looking stunning in the garden 🌿
Your comments about the quality and service mean a lot to us – thank you again for your order!
Best regards,
The Teak Store Team
Very pleased with our new Lutyens Bench…
Very pleased with our new Lutyens Bench it took my husband about 10minutes to assemble it . The quality will not disappoint it looks lovely in the garden. I’d like to thank Richard for the delivery very professional.
Thank you The Teak Store.
Alison Richards
25 de julho de 2025
Resposta da The Teak Store
Hi Alison,
Thank you so much for your lovely review – we’re delighted to hear you’re so pleased with your new Lutyens bench and we’re glad to know it’s looking lovely in your garden 🌷
Your kind words about the delivery and service mean a lot – thank you again for choosing us!
Best regards,
The Teak Store Team
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