Yet again The Watch Lab at Bluewater Dartford gave great advice on possible watch repair. On this occasion the watch strap was broken and easily repaired. Thank you. The watch though did not need new... Ver mais
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Veja o que dizem as avaliações
I received excellent service today from Paul at the watch lab, Windsor. Called in to get a new watch sized which he did really efficiently for me while I waited. A friendly chap who offers great serv... Ver mais
I travelled to Kingston upon Thames, to have a new battery fitted to my Bering Watch. I went into the Watch Lab & spoke to Raymond, who was very friendly & helpful with the costing & how long it woul... Ver mais
A empresa respondeu
Took a watch to get a new capacitor, ( indicated by the second hand moving in 2 seconds jumps) 8 weeks later they tell me the mechanism is broken and would be £350 to repair. Watch retuned not repair... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Watch Lab has been operating from our purpose-built Service Centre in Preston for 20 years, where our team of expertly trained professional watch technicians and watchmakers repair a range of brands whether Vintage, Automatic, Mechanical or Quartz. As a member of the British Watch and Clockmakers Guild we operate to the highest industry standards and both our branches and workshop use all the latest technical equipment from Switzerland and Germany. We also have a national chain of Watch Lab branches and kiosks that are conveniently placed in some of the UK’s most visited shopping centres from Southampton to Glasgow and from Bristol to York. Many common repairs can be completed on-site within the hour by our friendly branch staff who will be more than happy to help you or alternatively we offer our high quality, full insured Battery and Reseal 7-day postal service for watches under £2500 in value.
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Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
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The Watch Lab in Meadowhall Chris has…
The Watch Lab in Meadowhall Chris has done a great job again. He’s always friendly, professional, and really good at what he does. Every time I visit, he takes the time to help properly and makes the whole experience easy and pleasant. It’s nice to deal with someone who clearly knows their job and genuinely cares about the service they give.
Highly recommend Chris and the team at The Watch Lab. Great service every time!

Resposta da The WATCH Lab
Received poor service message my watch was ready to…
Received message my watch was ready to pick up. When I arrived at the kiosk nobody was there waited to 1045 but still nobody turned up. Very frustrating as now I have to make a second trip and hopefully someone will be there 😤😤

Resposta da The WATCH Lab
Most helpful assistance given snd…
Most helpful assistance given snd helpful advice regarding my cartier watch.

Resposta da The WATCH Lab
Avoid Warrington branch as woman not fit to work on watches
Took a new watch in to the watch lab in Warrington to get a battery fitted. The lady tried to pry the wrong part of the back, gouged up the metal and scored the back badly. She couldn't get the back off. We took the watch home, looked at the back and realised she was prying the wrong part of the watch. Took me 5 minutes to change the battery myself. There was a purpose cut out in the case to show where to pry. My wife even pointed out to her that she had been prying the wrong bit of the watch. The bloke who worked there was good but this woman is totally incompetent, and her excuse was pathetic and no compensation was offered.

Resposta da The WATCH Lab
Replacement pins ( as previous customer
Popped ( as previous customer , different watch ) in to get a quick price for replacing the pins that have fallen out on my wrist strap lock ( Armani watch) Within 2mins it was replace & without any charge! Now that is customer service….highly recommend them .

Resposta da The WATCH Lab
Great repair job on watch bracelet.
Took my watch to The Watch Lab in Buchanan Galleries in Glasgow as the bracelet had broken. Callum did a great repair job and gave it a good clean, all in under an hour and at a great price. Thoroughly recommended.

Resposta da The WATCH Lab
Fantastic service
Took a watch to them this morning after being quoted a cost of £255 by jeweller for a small repair and battery change. To be fair the jeweller recommended the watch lab. Repair and battery replacement completed in just over 1 hour at a fraction of the price quoted be jeweller. Fantastic service and highly delighted with their work.

Resposta da The WATCH Lab
They've had my watch since October and…
They've had my watch since October and nobody can tell me where it is.

Resposta da The WATCH Lab
I visited the Watch Lab Trinity Leeds…
I visited the Watch Lab Trinity Leeds today and the service I received from the lady was absolutely excellent so I decided to leave a review. Her technical skills were first class and also great advice with genuine interest and people skills. Very well done. I will definitely be coming again.

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Amazing quick service and the vintage…
Amazing quick service and the vintage watch looks new

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Quick and easy
Alex was very friendly and offered us a great service. In 5 min he fixed (resize) the watch.
I highly recommend their services at Trafford Shopping Centre.

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Experience at the watch lab!!
I had taken 4 Watches for replacement batteries and to be pressure tested and sealed correctly, however the watch wasn't sealed correctly and let water into the watch I am very annoyed at this it is with the to resolve the situation however it is very poor service and I am not sure they can even repair the damage that they have caused

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amazing service
absolute life saver, did an amazing and efficient job. very friendly, thank you very much! 💍

Resposta da The WATCH Lab
£3000 gucci watch damaged
Xmas eve £3000 gucci watch damaged by incompetent person only needed a battery replacement was meant to be a xmas gift to my wife screws on back of the watch rounded off and scratched the back of the case then tried to cover the scratch up by filing the case only to make it worse they have now breached the warranty with gucci and I am stuck with the watch to add insult to injury the managers solution was to still give the watch to my wife on xmas day damaged absolute disgrace would advise don't take your watch to the watch lab inside john lewis newcastle upon tyne will be seeking legal advice. And still needs a battery.

Resposta da The WATCH Lab
Josh at the watch lab in MK is…
Josh at the watch lab in MK is brilliant. Has done a few watches for me at a fair price now for my ever growing collection. Polite and professional. Exactly what you want. Merry Christmas.

Resposta da The WATCH Lab
The Watch lab.Such a helpfull shop. Sarah is so lovly
I went inti the shop at cribs causeway the mall Bristol. Sarah served me.i just wanted to know if my battery was gone, ahe replaced it & did a thoroughly good check on all parts even a compression test,she was so lovley, & didn't even charge me a penny for anything, & said if it stops working, to go back & she'll check it all again. Such a lovely friendly girl.Deff recommend going to this shop.

Resposta da The WATCH Lab
Great service from Tony at Silverburn
Great service from Tony at Silverburn! friendly, quick, and professional. Highly recommend!

Resposta da The WATCH Lab
I had a great experience at the Watch…
I had a great experience at the Watch Lab thanks to Tony. He was incredibly helpful, professional, and took the time to explain what needed to be done to fix my watch. The service was quick, efficient, and done to a high standard. Really appreciate the care and attention – highly recommend Tony and the Watch Lab! Silverburn.

Resposta da The WATCH Lab
I visited the Silverburn branch to have…
I visited the Silverburn branch to have my watch battery changed and was met with Tony who was very pleasant, helpful and had the job done in no time. Great service, would recommend!

Resposta da The WATCH Lab
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