Ticketlords Avaliações 

885
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Tried to book airline ticket, they sent email quoting price, airline and seat reservation, told to phone them next day to confirm ticket. Next day phoned them several times, they refused to confirm ti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Abeera has been consistently helpful and efficient. She is quick-witted and finding solutions and addresses these issues with respect and candour. It's an honour to get her impeccable service. The a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Abeera has been truly helpful throughtout the entire process of booking my flights and the subsequent changes I made along the way. She always finds the best flight options and her customer service is... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

couldn't even maintain the live data on the website. The price listed on the website is no longer valid when we call them. That's ridiculous. But the staff, Arya Clark, who dealt about my flight, she... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

885 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(885)

210 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Arya Clark helped my family to secure…

Arya Clark helped my family to secure tickets and she was very patient with us throughout the whole process. We successfully secured the tickets and Arya Clark would follow up to check on us continuously until our day of travel. Very happy with the service

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Arya was very helpful and made it very…

Arya was very helpful and made it very easier for me to rebook my tickets. Though I would like every staff of Ticket Lord to clearly state the customers of what they need to do when reserving low price tickets like this.

26 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They don’t refund! They will scam you out of your hard earned money

This is the worst agency I’ve ever seen! I can call them scammers!
They will not keep their promise after paying deposit for advertised flight they tell you lies and refuse to pay back your deposit and will encourage you to book alternative flight with a different airline with a higher price giving you ridiculous reasons !
You will be stressed to get your refund from them.
They should be reported to trading standards for their crude, dishonest way of exploiting people of their hard earned money in this sane and civilised country!
In the end, you only get half of your deposit if you’re lucky to get anything from them!
People should beware of this scam agency!!!!
Run! Run! Run! Don’t be tempted by the cheap tickets they advertise! They are scammers!

7 de março de 2026
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Dear Foluke,

We are sorry to hear that you were dissatisfied with your experience.

The family booking was cancelled at your request after you advised that you were unable to complete the outstanding balance payment. Our team subsequently offered you the option of retaining your deposit towards a future booking or receiving a refund in accordance with the applicable booking terms.

You chose the refund option and authorised us by email to proceed on 10 March 2026. The agreed refund was processed back to your card on 19 March 2026.

We therefore respectfully disagree with the suggestion that Ticket Lords does not provide refunds. If you remain dissatisfied, our Customer Care team will contact you directly to understand and address any remaining concerns.

Kind regards,
Ticket Lords Team

Avaliado com 1 de um total de 5 estrelas

SCAMMER, UNHELP CUSTOMER SERVICE

I recently had a very disappointing experience with Ticket Lord Ltd.
Due to the ongoing situation in the Middle East , we decided to to cancel our flight (Indigo) scheduled for tomorrow. We requested a cancellation and refund, but despite the serious circumstances, we did not receive any refund at all. We lost £1000 for 3 tickets to Nepal which feels extremely unfair and unreasonable.

The customer service was unhelpful, anger and the overall handling of our case very poor.

Base on my experience, I would strongly advise others to be cautious before purchasing tickets through this company. The people who work for this company are very dangerous, They never think about others hard working money, They just want to scam by depriving others as much as they can

I have been travelling around the world for 40-50 years and I purchased many flight tickets but I never had experienced as like this. I prefer to say that this company is the most dangerous to have your hard working money at all time. scammer, scammer, scammer

Gajendra Magar

4 de março de 2026
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Dear Gajendra,

We are sorry to hear that you were dissatisfied with your experience.

Your tickets were successfully issued and provided to you as booked. You subsequently contacted us regarding cancellation due to the conflict situation in the Middle East. At that time, the airline was continuing to operate the scheduled flight and had not authorised a full refund.

We therefore explained that a passenger-requested cancellation would be treated as a voluntary cancellation and would remain subject to the airline's applicable fare and cancellation conditions.

We understand your concerns given the circumstances at the time. If you remain dissatisfied, our Customer Care team will contact you directly to discuss and address any remaining concerns.

Kind regards,
Ticket Lords Team

Avaliado com 5 de um total de 5 estrelas

Zayn truly went above and beyond to…

Zayn truly went above and beyond to find me a ticket within my budget. I know I’m not the easiest client as I tend to ask a lot of questions, but he remained patient, professional, and incredibly helpful throughout the whole process. He took the time to answer everything clearly and made sure I was comfortable with my booking. His customer service was excellent, and I really appreciate his dedication. Highly recommend!

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

London to New York Flight

Just booked our tickets to New York through Flightsandtickets. I’ve never used them before so I was slightly nervous but Nancy A was super helpful and was in constant contact with me from reservations to booking & payment and sending my e-tickets. Customer service was exceptional I highly recommend this firm.

18 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute SCAM they only put positive…

Absolute SCAM they only put positive reviews but do not deal with this company. I’m engaging a solicitor to deal with these people who promise you a flight, ask for a £100 deposit and your tickets are safe they say. NO there not as they ring you back and ask for more money, double in price for the same tickets. NO HELP when asking g for a refund of the money given and will offer vouchers, I didn’t pay in vouchers and wanted my money refunded straight away the same way I paid them. Quick to take the money in October but been waiting for them to respond all this time, again to say either take vouchers or forget it…..SCAM MERCHANTS DONT USE….

20 de outubro de 2025
Avaliação não solicitada
logotipo da Ticketlords

Resposta da Ticketlords

Dear Elaine,

We are sorry to hear that you remain dissatisfied with your experience.

Your original booking was cancelled following non-payment of the outstanding balance. Our team subsequently offered alternative booking options; however, you preferred to request a refund.

Following further communication, the refund was agreed and authorised by you via email on 11 August 2026, and we processed the agreed refund on the same day.

We respectfully disagree with the description of Ticket Lords as a “scam.” Nevertheless, we take your concerns seriously. If you remain dissatisfied, our Customer Care team will contact you directly to understand and address any remaining concerns.

Kind regards,
Ticket Lords Team

Avaliado com 5 de um total de 5 estrelas

Zain from ticket lords limited is…

Zain from ticket lords limited is polite he has impeccable administration and communication skills and went out of his way to get me a good flights I will be using ticket lords again and would highly recommend him and his company

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very wonderful

I was afraid but everything goes as she planed .l will give thanks to Ayra keep it up it was superb 👏

11 de fevereiro de 2026
Avaliação não solicitada

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