Ticketlords Avaliações 

This was the first time booking with this travel agency and i can really say they don't give up until you get what you want! I nearly gave up on my trip to Jamaica next month because the flights were getting too expensive. Thankfully they made it work and I'll be able to go after all!

I wanted to say how much I appreciate how Zayn and Sohrab took care of the ticket issue. They were so kind and professional when I asked questions. There was a little mistake, but Zayn fixed it quickly later that evening, working on behalf of his colleague as a team. Teamwork was experienced at a very high level. Their help and support really put my mind at ease. Thank you both; you are a great team.

Thomas

This is the first time, I have used the services of Ticket Lords. I should say I was impressed by the services offered by one Mr.Zayn, who was helpful throughout my booking experience. There was probelms with prices of ticket fluctuations, like a share market.
Mr. Zayn did his utmost and booked me a cheap ticket that was within my budget and managed to get me that extra baggage allowance for my checked in luggage.
I have no hesitation in using his services again, for my other flights local and international.
Bravo.

Kabir Shah's service was excellent, he was very patient and explained things very clearly.

We were able to work through some difficult situations to a good one and experience. Kabir Shah made it happen. Exceptional consumer service provider.

Kabir was very helpful and always followed through by calling or sending information when he said he would. I would definitely use him again.

I never could get my deposit back - avoid these scammers

Do not pay a deposit - I never got it back nor could bank chargeback team.

Ticket Lords Will book you seats, take your deposit. But you will have no seats and will be asked to pay more or change dates.

A scam
That costs time and money

Good service and very knowledgeable staff. They were helpful and made the booking process easy.

Exceptional service.

Booked my ticket to India with Mr. Kabir shah in august,

such an amazing work ethic.
Was very convincing and more friendly during the whole process. 5stars for him & team
Big ups

Abeera was amazing due to some confusion l cancelled my flight and the prices were rising managed to get a decent offer. I was very sceptical about the company. Very straight forward Abeera has a very calming ora when your stressed

I am very happy and please with the quick response and best ticket prices from this flight Agency. The Agent Sohrab was indeed went above and and beyond to assist me. I am trully impressed with his professionalism and can do attitude in getting me the best price and other assistance. He is very knowledgeable and understand his customers well.
I trully appreciate his assistance

They’re scammers! They take your deposit, a deposit is for security, secure flights and quotes. My quote was changed to an extra £200 pp after a week and they wasted so much of my time and I missed out on the prices I’d seen on different sites the week before. I couldn’t get my deposit back after they changed my quote even after paying a deposit to secure my quote/flight. This was way over my budget and ticket lords said it was their policy and procedure. They said my seats had been secured with the airline but no that was a lie. I contacted the airline & my flights were never booked, the airline was confused after I gave my name and every single passengers, they said your flight had never been booked at all. The airline was unaware of the travel agent - ticket lords. DO NOT BOOK OR THEYLL SCAM YOU AND THEY USE THEIR POLICY AND PROCEDURES TO GET AWAY WITH THEIR SCAM!

Kadir shah
He is really a helpful person
And treat me very good 👍

Great service! At first I was unsure about them, but after dealing with Kabir I would come back again. There was a small issue with my flight, but Kabir was so professional and gave me some great alternatives. Thank you to Kabir for ticking all my requirements within my budget!! Recommended for some great prices (compared to SkyScanner, Trip and Kayak)

Recommend to deal with Kabir - professional, polite and helpful. Helped me get a great price too!

After an initial problem with the airline Kabir Shah sorted it out for us, he was very polite and courteous and worked tirelessly to sort out our flight itinerary to Japan from Manchester UK for which. we are very grateful

As I said I will give an update. I want to say a very big thank you to Haider Shah from ticket Lord, He sorted me out, did as promised and I must say, I am very pleased so far.
Will come again and update after my trip. Guys please ask for Haider when calling to book your tickets. He’s well spoken, customer service is great 👍🏾. You will not regret dealing with him. How I wish they have more experience people like him, they wouldn’t be getting bad reviews.
I just think the staffs needs more training in customer relations. But they are really genuine people. Thanks 🙏 again, Truly appreciated… will definitely be buying from them again. This is a real review . I wasn’t asked to write a review. My first experience was a nightmare, which I did came online and wrote about. But due to Haider doing all he promised, making sure I got all that was expected, I must say it won’t be fair on them, for me not coming back here to say thank you 🙏

Robin was very helpful in booking my party’s flights and accommodations to Zanzibar

My sister paid a £160 deposit for two return tickets from London to Kigali (Rwanda) in August, for herself and me. We selected specific flights on dates and times that suited us and received a dubious email claiming the booking was confirmed. However, when my sister requested proper confirmation and a PNR number, she was informed that no seats were actually available.

She was then offered two options: pay double the original price to secure seats or change to alternative dates. Neither option was acceptable, so she requested a refund of the deposit, which was refused.

After leaving an honest review detailing her experience, the company contacted her and promised to refund the deposit if the review was removed. She complied, yet the deposit wasnt paid back (as of writing). Please avoid this company like the plague — this has been a complete waste of time and money. If the deposit is returned this review will be updated.

Use these cowboys at your peril. In September 2024 I booked flight tickets with this outfit for myself and 12 other family members for July 2025. I duly paid the deposit as requested. The final payment was due in March 2025.

In January I tried to pay the total balance and that was when the saga begun.

They kept on telling me lies that Lufthansa had a problem with the final leg of the journey etc. At some point I was calling these shysters daily.

It wasn't until May that I was told 'you need to pay £5k more to get the same tickets i had booked'.
Of course I would give these thieves more money over my dead body so I had to buy tickets from another company.

Obviously by that time ticket prices were sky high and it cost me almost £5k more than originally budgeted for.

My only crime was in thinking Ticket Lords (or any of their other guises - Cheap Flight Tickets etc) is a professional outfit. I guess the day I found these bastards online and called them.

These guys caused me so much stress and tears, at one point one of their agents Mustafa actually insulted me. I think ge was the worst of the lot.

I would never recommend this company to my worst enemy. The positive reviews are probably written by their employees. I wouldn't trust them with a penny of my money as they have shown themselves to be deceitful and unprofessional.

I will report them to ABTA/ATOL but wanted to write this review to warn people. Please look elsewhere, they give fictional prices knowing they will never deliver.

To date I have still not got my deposit back. They offered a useless voucher that is not worth the paper it was printed on where I could get £50 off a £1k spend for each passenger. Imagine that crap!!

Useless, theiving, unprofessional, rude, corrupt company whose employees such as Mustafa will cause you undue stress and angst. No amount of escalation brought any resolution, their managers are just as useless and complicit.

The initial sales agent Robin was good but others proved themselves to have zero customer service.

You have been warned, avoid this company if you value your mental health.
Edit 30/08/2026:
I have emails, WhatsApp messages and audio recording to prove that I gave Ticket Lords every opportunity to remedy the situation for over three months but they were not interested in helping.
They knew how seriously impacted i had been by their deceitful actions but couldn't be bothered to help.
I wont hold my breath for anything positive to come from their response here to pass my review to management. I stand by my review.