Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I originally had a good experience in 2023 so I decided to use them for another project. They sent the wrong color tile now adding significant cost and delays to my project (actually more than double... Ver mais
A empresa respondeu
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Ver mais
Beautiful products! Ordering is simple. The website calculators are helpful, and getting the samples couldn't be easier. Everything arrived well packed and there doesn't appear to be any breakage.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Escrito pela empresa
Informações de contato
45 West 21st Street, 10010, New York, Estados Unidos
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,2
Bom
9 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The tiles were sent the wrong addres
The tiles were sent the wrong address. I had to email the company for them to resend the tile twice for two orders and when they arrived, a number of them were broken, but I wasn’t about to deal with them sending them to the wrong location for a third time the product is nice, but the right hand doesn’t know what the left hand is doing
20 de dezembro de 2024
Resposta da TileBar
Hi Mary,
We apologize your recent shopping experience was not great and appreciate you bringing this to our attention. Our team would certainly like to improve your experience with us. Your concerns have been escalated and we will be reaching out privately. Please keep an eye on your inbox.
Rich was very responsive and helpful…
Rich was very responsive and helpful throughout the process.
3 de abril de 2025
Resposta da TileBar
Hi Jessica,
Your glowing review means the world to us. Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.
Kitchen Backsplash Tiles
I ordered backsplash tiles for my kitchen through Tile Bar after receiving several different samples. The tiles were the perfect color. They even replaced a box of tiles that arrived damaged. My only negative was the high shipping cost.
28 de março de 2025
Resposta da TileBar
Hi,
We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations, and look to improve overall.
I’ve recently received nice samples but…
I’ve recently received nice samples but needed a few more to make a decision on my kitchen backsplash . Unfortunately the wrong tiles were shipped to me so I spoke to someone else who was very rude and did not actually send me the correct tiles I needed . The tiles were $34.99 a square foot . I asked if she could send me 4 because the previous customer service agent said she could but she sent me the wrong ones . The girl I last spoke with was rude and snarky and never sent me the tiles so I ordered them from somewhere else .
1 de abril de 2025
Resposta da TileBar
Hi Amy, We apologize for your negative shopping experience while purchasing with us. We thank you for your feedback and appreciate you bringing this to our attention. Our team is currently looking into this, and we will be reaching out to you privately to discuss this matter. Please keep an eye on your inbox.
Resposta da TileBar
Hi Lesley, Your glowing review means the world to us. Your positive feedback about our tile and service fills us with joy. Thank you for being part of the TileBar family.
Great selection
Amazing selection and a good price variety. I wish shipping were faster but that's my only complaint.
5 de fevereiro de 2025
Resposta da TileBar
Hi Melissa, We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations, and look to improve overall.
Resposta da TileBar
Hi Robert, Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family!
Great Company!
Everything about my experience was wonderful! I received tile samples quickly, designer consults and responsiveness were exemplary, price was very good, and the final project was more beautiful than I expected. I have already recommended TileBar to others, and I will use them for my next project.
10 de abril de 2025
Resposta da TileBar
Hi Brenda, We truly appreciate your generous compliments! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
Very friendly and responsive
Very friendly and responsive. 3 tiles arrives broken and they have said they will compensate.
Beautiful tiles
7 de abril de 2025
Resposta da TileBar
Hi Linda, Thank you for your lovely review! Your happiness with our services fills us with joy. You are greatly appreciated as a client.
Great service
Great service. One box was broken and was replaced immediately. Would definitely use again
28 de outubro de 2024
Resposta da TileBar
Hi Joe, Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for you.
Our rep Andra is Anazing, she always gets quotes to me quickly and gets her order shipped out right away
Our rep Andr
9 de abril de 2025
Resposta da TileBar
Hi Gina, Thanks for the fantastic review! Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.
Excellent product and customer service
Excellent product and customer service. Will definitely use them again!
28 de março de 2025
Resposta da TileBar
Hi Jelynda, We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
TileBar is fantastic!
TileBar is a fantastic place to get tile from - they have the best selection, their page is so easy to use, and their customer service is excellent. Five Stars!
2 de abril de 2025
Resposta da TileBar
Hi Bonni, We appreciate you taking the time to write such a fantastic review. Thank you for being part of the Tilebar family.
Resposta da TileBar
Hi John, We truly appreciate your positive feedback! Thank you for being part of the TileBar family.
The tile is BEAUTIFUL
The tile is BEAUTIFUL.
Even our builder was impressed. He asked details of where it was purchased so you will likely have a new customer.
10 de abril de 2025
Resposta da TileBar
Hi Laura, Your glowing review means the world to us. Your positive feedback about our tiles means the world to us. Thank you for being part of the TileBar family.
Do yourself a favor and ask for Charity
Charity took the time to help me find the perfect tile. She then kept my quote active for a few months as we waited to start our project since we had no ability to store the product. Then, when she saw the inventory beginning to get low, she contacted me to let me know. She is truly the “star of the bar”!
20 de fevereiro de 2025
Resposta da TileBar
Hi Joel, We truly appreciate your amazing compliments about Charity! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
We loved working with tile bar!
We loved working with tile bar. We absolutely love our tiles, which we used for kitchen backsplash. We also ordered white grout. The guys that did the install were really impressed with the tiles. I was hesitant to order tiles online in fear of a bunch of broken tiles arriving, but they were perfectly intact. Super well packed and not one tile broken upon arrival. I highly recommend tile bar!
9 de abril de 2025
Resposta da TileBar
Hi Fontaine, We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations and appreciate your kind words about our tiles. We hope to assist you again, in the future.
Resposta da TileBar
Hi Adam, Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best to you.
Angelika
Our Tilebar designer, Angelika did a great job of picking out the right tile colors and designs to work perfectly with the rest of the bathroom fixtures, etc. I highly recommend using them. Their customer service is also excellent since they were courteous, prompt and answered all of my questions.
10 de fevereiro de 2025
Resposta da TileBar
Hi Nicholas, We truly appreciate your positive feedback and your kind words of Angelika! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
Quick shipping and replacements for…
Quick shipping and replacements for broken pieces
28 de fevereiro de 2025
Resposta da TileBar
Hi Lindsay, We truly appreciate your feedback! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
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