Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I originally had a good experience in 2023 so I decided to use them for another project. They sent the wrong color tile now adding significant cost and delays to my project (actually more than double... Ver mais
A empresa respondeu
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Ver mais
Beautiful products! Ordering is simple. The website calculators are helpful, and getting the samples couldn't be easier. Everything arrived well packed and there doesn't appear to be any breakage.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Escrito pela empresa
Informações de contato
45 West 21st Street, 10010, New York, Estados Unidos
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,2
Bom
9 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company to work with
Got exactly what I requested, at a good price, and in timely fashion.
3 de julho de 2024
Resposta da TileBar
Hi Mark,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Everything about this company was…
Everything about this company was great. From ordering to delivery. Will use with every project. Great customer service and didn’t have ONE broken tile. Best selection out there. Highly recommend
20 de agosto de 2024
Resposta da TileBar
Hi David,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you on future projects
Great selection, low stock
Really appreciated being able to get so many samples for our bathroom remodel. But ultimately, you didn't have enough of the one I wanted and didn't know when it would be back in stock...so it was disappointing.
20 de junho de 2024
Resposta da TileBar
Hi Giovanna,
Thank you for sharing feedback on your purchasing experience with us for your sample order. We appreciate you taking the time out of your day to share this with us. While I am glad you received your samples, I apologize we could not give you more specific information on the restocking date of the particular sample you wanted to purchase. We will review your experience with our team, and use it to ensure we continue to improve our performance overall.
Resposta da TileBar
Hi Paul,
We apologize for the negative shopping experience you have had with us and appreciate you bringing this to our attention. I will bring your experience up to our warehouse manager and team, so we may continue to improve our shipping methods and our performance overall.
Great service
Very responsive to questions and concerns. Professional and kind.
Great selection.
Fast and knowledgeable.
15 de maio de 2024
Resposta da TileBar
Hi Arlene,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Resposta da TileBar
Thank you for the great review! We’re so glad you’re happy with our services.
Resposta da TileBar
Thank you for the great review! We’re so glad you’re happy with our catalog and shipping timeframe.
Stylish Designs & Superb Customer Service
Over the course of 2 years, I ordered approximately 50 tile samples from TileBar for a home we were building. I found inspiration in TileBar’s wide range of design options and ordered all of the tile from them for our new home. And, what I most appreciated was that when one tile in a family was discontinued, staff assisted in finding adequate supply of a similar tile.
22 de dezembro de 2023
Resposta da TileBar
Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for your business.
I’m always pleased to purchase from…
I’m always pleased to purchase from them, very trustworthy company
28 de julho de 2024
Resposta da TileBar
Hello,
Thank you for your amazing feedback. We truly appreciate your kind words! Thank you for being part of the Tilebar family.
I needed more tile and you got it to me…
I needed more tile and you got it to me quickly.
25 de julho de 2024
Resposta da TileBar
Hello,
Thank you for sharing your positive feedback with us. We appreciate you taking the time, to write a great review for us. We are always committed to meeting our client's expectations.
Resposta da TileBar
Hi Jacob,
Thank you for taking the time to leave us a review and for being part of the Tilebar family.
Quality, choices and super customer service are why I order from TileBar
Quality, choices and super customer service are why I order online at TileBar.
Free delivery as well of course!
23 de julho de 2024
Resposta da TileBar
Hi Robbie,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our services. Thank you for being such a valued client
Fantastic selection, expert advice and great packaging/delivery
I ordered a lot (too many) samples. After months of planning and indecision, I narrowed it down to a few options. I scheduled an appointment at the New York showroom. Michelle M. was FANTASTIC! What I thought would look best, maybe not so much! She recommended a different tile and colorway and it is perfect!!! The tile was held until we were ready for delivery. Nothing was damaged. Even the driver was super friendly. Tile install starts in a week. Can't wait. Highly recommend TileBar
10 de junho de 2024
Resposta da TileBar
Hi Susan,
Thank you for the great review! We’re so glad you’re happy with our services and overall experience.
Great Experience…
Very helpful and knowledgable sales people. Great at picking out material, colors and matches for my project. Showed me a lot of patience and care.
7 de agosto de 2024
Resposta da TileBar
Hi Kenny,
Thank you for the great review! We’re so glad you’re happy with our services and looking forward to assist.
Delivered as promised
This place was the only tile store that carried a distressed edge tile in the color/sizes I was looking for.The sales rep was helpful over the phone and everything that was promised, they delivered. Tile is installed and I LOVE it. Thanks to evyone at The Tile Bar!
23 de julho de 2024
Resposta da TileBar
Hi Marsha,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with us. We look forward to continuing our partnership!
They have great customer service
They have great customer service. My package arrived with tile broken. They sent me more tile wrapped differently. They were great to work with.
20 de junho de 2024
Resposta da TileBar
Hi Marci,
Thank you very much for the kind words! Our work is truly fulfilling because of clients like you. Thank you for being part of the Tilebar family.
The price on tile samples is amazing
The price on tile samples is amazing! They have been so helpful in choosing. I think we are almost ready to order!
5 de junho de 2024
Resposta da TileBar
Hi Joey,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you further.
very nice to be able to get samples for…
very nice to be able to get samples for only $1. wish more companies did this. easy to order and arrived promptly. great job tilebar. however, all tiles were broken as though something heavy was dropped on then after packing. not a problem since they were samples and i could still get an idea of what they would look like.but a little concerned that other tiles might arrive damaged???
20 de agosto de 2024
Resposta da TileBar
Hi Elizabeth,
Thank you for your feedback! We're glad to hear you appreciated the $1 samples and had a smooth ordering experience. We're sorry to learn that the tiles arrived damaged, though. We always try our best to pack our items, however, in the event they break in transit we are more than happy to replace them as soon as possible.
Great selection
Great selection. Friendly help with determining the correct order size.
21 de junho de 2024
Resposta da TileBar
Hi Steve,
Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family.
Resposta da TileBar
Hi Frances,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
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