I made a purchase for 2 items. The only thing I received was a proof of payment on Paypal. Nothing from them, no confirmation email, contacted them on their email but didnt respond. Phone number on th... Ver mais
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Veja o que dizem as avaliações
Took money immediately. 3/5 day delivery? Er no chance. Wanted as a birthday present but badly let down. Ordered mid June, still nothing mid July. Now trying to get update or money back. Rubbish cust... Ver mais
Terrible company! Ordered a football top which said delivery on 2-3 days. It never arrived so emailed several times and no reply, number listed is not active. Tried the email address and telephone num... Ver mais
Excellent company purchased many items triple BT phone, wellingtons, cushions, and many other items. no problems at there Church Stretton shop very helpful we bought curtains and tiebacks off their we... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At TOFFS, we manufacture bespoke retro Football and Rugby items, including replica jerseys for a wide range of teams from as far back as the 1870s up to the 1990s. Our website also features casualwear items such as Tracktops, Hoodies, Sweatshirts, Polo Shirts and T-Shirts that feature famous club logos from back in the glory days of Football and Rugby. All of our items are handcrafted in the UK.
Informações de contato
TOFFS, NE11 0ZF, Gateshead, Reino Unido
- +44 (0)191 491 3500
- www.toffs.com
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Não respondeu a avaliações negativas
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Order 000059491
Not sure what has happened to this website. Used to be brilliant back in the day. Ordered something on the 24th of November and still haven't got my order. Website is either a scam or have new owners.
Avoid at all costs.
Avoid at all costs.
I placed an order on the 28th November, in good time for Christmas. It's now the 16th December and nothing. Chased, and received an email "I have reached out to our warehouse to check if there is any delay with your order" 18 days since placing the order - no follow up or response since. Luckily I paid via PayPal, so have requested my money back via PayPal - Don't risk it.
Placed order 6 dec
Stay clear - Placed order 6 dec - still not received - have to wait days for a an email response and then to get ‘fobbed off’ with conflicting excuses. Customer service phone line unobtainable
Stay away!
I kindly requested 3 times to close my account and they completely ignored my requests!
STAY AWAY !!
STAY AWAY !!! Ordered my shirt / gift weeks ago. Still no delivery - still no response to 3 follow ups !!! Quite clearly a company relying on eye catching marketing across social media to **** people over for overpriced products.
Refund problem
After my request to cancel the order was accepted, I was informed that the refund would be processed within 3–5 business days.
After that period, I received an email saying that an additional 48 hours were needed… Unfortunately, the money still hasn’t arrived. Now there’s no further contact. I sense an attempt at fraud here, but I won’t give up.
STAY AWAY!!!
I ordered 2 items.
1 only arrived and it was wrong - very different from what described on their website.
Vendor never replied to my inquiries
They provided a fake returning address via PayPal.
I had purchased frm them many years ago.
Now it looks like a Chinese SCAM
STAY AWAY!!!
Having bought from Toffs previously…
Having bought from Toffs previously dating back something like 20 years and been completely happy with the purchase I ordered from them again. Unfortunately the quality of the shirt is poor at best, the actual shirt feels cheap while the colouring is the wrong blue and the badge is just wrong a light blue badge while it should be a dark navy. Very disappointing.
Ordered a Dundee united retro shirt…
Ordered a Dundee united retro shirt paid for it and nothing that's coming up for 4 weeks now a shit dodgy company stay away
Dodgy company
Dodgy company. Received an order confirmation weeks ago but no confirmation that it’s out for delivery
I emailed and called them. Ignored my email and the phone number is a dead line.
Don’t use this company it’s highly suspicious
Woeful company. Avoid! Avoid! Avoid!
Woeful company. Avoid!!
Ordered 2 items. Took weeks to arrive and when they did, both were faulty. A squint badge which was the wrong badge. And the jacket was way too short. They admitted liability,but took them over a week to send a returns label. I returned them 2 weeks ago. I've sent numerous emails and 2 voicemails and nothing from them. Appalling service!
STILL waiting…..
Ordered on the 28th of March and still no shirt. Have rung them, left 2 voicemails, emailed them, filled in a web form on their website and nearly a month on, no shirt, no response.
Maybe this review might get a response??
UPDATE as of 10th of May:
No shirt, refunded via PayPal
Poor customer service
I Ordered 2 t-shirts from this company and only 1 arrived. No explanation or anything. I've tried contacting them in numerous occasions using email and twitter. But no response from them
Very poor quality copies.
I ordered 2 Northern Ireland 1982 World Cup tops.
The only thing right about them is the colour.
The material used is cheap and nasty and nothing even approximating what was used in the original shirt.
The sizing also runs small.
Very disappointed with the quality and materials of this top.
Order#000055187
Ordered a Holland top and instead of…
Ordered a Holland top and instead of the famous Orange colour it is off red. You basically have to get one thing right with a Holland kit and Toffs don't get it right.
Also took an absolute age to send out.
Toffs has provided to us an high…
Toffs has provided to us an high quality old fashion football shirt that remembered the material my stepdad used to wear at school!
Thanks for the great customer service as well with a special thanks for Clare!
Do not order from these charlatans
Ordered a personalised LFC vintage shirt (1957) for dad’s Christmas present. They’ve sent me a Third Lanark shirt from 1957??? Apparently they can’t refund or exchange because it’s personalised? But it’s their error and I’m now out of pocket to the tune of £72.
Edit: since writing this review TOFFs have changed their reason for not refunding or exchanging by saying it’s not because it’s personalised… it’s because I ordered a Third Lanark shirt… a team I didn’t know existed. Couldn’t make this up.
Ordered a Bury FC Retro shirt
Ordered a Bury FC Retro shirt, absolutely love the shirt better than I expected ultra fast delivery. Great communication from Simon. 10 out of 10 from Toffs highly recommended.
Happily Recommend.
Just received a shirt ordered for my husband , very pleased with it , good quality and value, the service was excellent . I would Happily Recommend this company 😊👍🏻
No order received
I placed an order on 8th June and it’s now 16th June and I haven’t had any update on where my order is.

Resposta da TOFFS
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