Thank you for another perfect purchase from Total Hockey. Ordered off the website as we had a 'Wish List' drawn up previously with Alan's help in Banbridge. Goalie kit items shipped on the day the o... Ver mais
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Veja o que dizem as avaliações
Outstanding customer service, advice on sizing and speed of delivery. The staff were super helpful on the phone and helped me understand which products were best suited for my son who is just start... Ver mais
Terrible store and disgraceful customer service — from misleading information in the offer to intimidation of the customer. I purchased field hockey equipment for my child during a sale.... Ver mais
A empresa respondeu
The product dispatched quickly. Arrived on the day however 3 hours out side the delivery window given by DHL. Which caused problems for person waiting for the delivery. Not your problem you don't con... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Total Hockey, is fast becoming one of the world’s largest online hockey shops based in Northern Ireland. Established as a family owned and run shop in 2001, we offer the best hockey experience to all our customers. We have built up a very strong reputation for quality and service winning us many awards along the way. Total Hockey has become the first retailer to provide a unique goalkeeping experience in opening a band new Goalkeeping Department. This area is dedicated to our “Keepers” who in the past have been over looked in their requirements due to shop space and stock levels etc. We now provide our “Keepers” the very best with large areas to try on equipment and a stock level of equipment to rival none, it is a one of a kind. We provide worldwide shipping so whether you’re just down the road from us or on the other side of the world we endeavour to deliver your products to the highest standard in the shortest time.
Informações de contato
19 Bridge Street, BT32 3JL, Banbridge
- 028 4066 2684
- sales@total-hockey.com
- www.total-hockey.com
4,0
Muito Bom
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Total Hockey was a pleasure to deal…
Total Hockey was a pleasure to deal with! We placed an order for a bunch of masks for our team in the US, and Total Hockey was extremely responsive to questions about the order and shipping. They shipped it out the day we confirmed the transaction, and it arrive quickly, well packaged and was exactly what we needed!
Thank you for the great customer care!
14 de dezembro de 2020
Resposta da Total Hockey
Melinda
WOW!! Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Happy Holidays!!
Alan
Resposta da Total Hockey
Patricia
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent customer service
Order arrived promptly. Had problem with shoe sizing. Contacted customer service, excellent response, very helpful. Would highly recommend.
14 de dezembro de 2020
Resposta da Total Hockey
EC
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent Pricing and Products!
Excellent customer service and really well priced hockey equiptment.
I ordered a pair of addidas lux boots, socks and Osaka shin pads online and my stuff arrived today. They are all really great and I paid alot less than all the other hockey stores out there. Totally recommend!
2 de dezembro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Nana
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
OBO helmet
Ordered an OBO helmet on the Sunday and it arrived on the Tuesday. Incredibly quick delivery time and just a top service all round. I will definitely be using them again
10 de novembro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Rory
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent products and quick delivery
9 de novembro de 2020
Resposta da Total Hockey
Rodney
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Good selection of stock
Good selection of stock at great prices. Ordered and arrived really quickly.
8 de novembro de 2020
Resposta da Total Hockey
Baggiebird
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Total Hockey stock everything....
Total Hockey stock everything..... if you need it-they will get it to you!
If you have a question
If you have an issue
The helpful team are at the end of the phone..... and if they say they will call you back-they do
Awesome service
8 de novembro de 2020
Resposta da Total Hockey
Jon
WOW! Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great, fast service
I often use them. They have a good range of products and dispatch them quickly.
If you need to ring them or go into their shop, they are also really helpful.
2 de novembro de 2020
Resposta da Total Hockey
Richard
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Good product - delivery as promised
Good product, delivered on time at not silly money! Thanks
1 de novembro de 2020
Resposta da Total Hockey
Clare
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great service from Cam who really knows…
Great service from Cam who really knows her stuff ! Wouldn’t hesitate to recommend this well stocked hockey shop .
30 de outubro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Dear customer
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great Hockey Shop 🏑
Travelled from Canterbury
to Brentford to look at some goalkeeping kit. Would thoroughly recommend a visit to Total Hockey. Help and advice from Cam in the shop was great. 👍
26 de outubro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Helen
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Resposta da Total Hockey
Sandra
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great product with speedy delivery.
13 de outubro de 2020
Resposta da Total Hockey
Julie
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Resposta da Total Hockey
Njs
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Great custimer service
Great custimer service. Have previously enquired about product availability and had a very quick response. Ordering was easy and the videos in the order and shipping confirmation emails are a great wee touch. Item arrived earlier than expected which was nice. Just have to hope nicola lets me use it at some point 😂
13 de outubro de 2020
Resposta da Total Hockey
David
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Fantastic service and advice
13 de outubro de 2020
Resposta da Total Hockey
Tabitha
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Brilliant, brilliant, brilliant.
Literally, the best service. I spoke to Cam in the Bretford shop and explained Direct Hockey had badly let me down on delivery of an Osaka hockey bag for my son's BD. She checked they had the same bag in stock and I got it THE NEXT DAY, and in time for my son's BD tomorrow (even though it was supposed to arrive the day after). She was nice to talk to and professional. Compared to Direct Hockey, Total Hockey are head and shoulders above. Thank you and also to Cam. Top marks
10 de outubro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Niki
WOW! Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service. We will certainly make sure Kam knows how wonderful she is.
Alan
Resposta da Total Hockey
Sarah
Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
Excellent service....yet again!!
Out everything i purchase online these guys are by far the best, other companies should be asking them how they do it so well!!
Ordered tues night,delivery wed afternnon.
Great website,honest and informed.
Do not need to get my hockey equipment anywhere else.
30 de setembro de 2020
Avaliação não solicitada
Resposta da Total Hockey
Jon
WOW! Thank you so much for this very kind review and for the 5 stars, we really appreciate it and we are delighted that you are happy with our products and service.
Alan
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