Totalfarmsupplies Avaliações 

85
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Total scammers please avoid. Ordered a fence energiser. They Keep telling me it has been sent. It has not! Have never received tracking details. They are even trying to say they have refunded me £30 f... Ver mais

Avaliado com 4 de um total de 5 estrelas

I placed my order for a Hoggs of fife fleece on *Sunday around 4pm* but had intended to buy the Gillet version, my mistake. I attempted to cancel within half an hour but as declined, presumably b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Efficient delivery: The parcel arrived a day earlier than expected. I am so very impressed with the Hoggs of Fife top which I have been wearing almost continuously in wind and rain since it arrived... Ver mais

Avaliado com 4 de um total de 5 estrelas

Total Farm Supplies had the cheapest price online for the item and ordering was simple. However, there was an issue with dispatch/delivery whereby the order didn't arrive and getting in touch to resol... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atacadista de Produtos Agrícolas
  2. Loja de Acessórios para Montaria
  3. Loja de Ração
  4. Pet Shop
  5. Fornecedor de roupas de proteção
  6. Selaria

Escrito pela empresa

Total Farm Supplies was first started in 2019 by a Herdsman and Dog owner (Indra), Antony. Antony has over 20 years of experience in the Agricultural sector and has worked in many different aspects of Agriculture. Starting as a Herdsman for one of the best Dairy Herds in the Country to recruiting farmers milk for Dairy Crest (now Saputo). Antony also did van sales for a Kent based company and quickly realised the potential of selling Agricultural products online. It is here that he built and started Total Farm Supplies. The business has gone from strength to strength, with over 3,000 Farm, Pet, Equine and Poultry products offered online and the back-up of a phone call which leads direct to someone who knows about farming and the products we sell. We aim to provide you with a fast, affordable, and competitive service that will ensure you are completely satisfied. We offer a wide range of brands with our most popular ones being Betacraft Workwear, Kaiwaka waterproof clothing, Dunnlop wellies and Nettex products. We pride ourselves on supplying quality outdoor clothing and equipment to ensure you stay dry when it matters most. Our farm supplies section is growing rapidly, with ear tags supplied by Datamars being one of the top sellers in this section as well as Milk Bar feeders for calves being a very popular choice. If you have any questions please do get in touch with us by calling 01273 044086 or via our Contact Us page. We really hope you enjoy shopping with us and please do leave us a review on Google or on the website


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 27% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(85)

75 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Shit Shower of a company

ordered on the 18th June got a email saying despatched on the 26th June 2-5 days.
still no order 10th July tried calling 6 times no answer left message and email NO Contact.
Do Not purchase any thing from this company.

10 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scammers please avoid

Total scammers please avoid. Ordered a fence energiser. They Keep telling me it has been sent. It has not! Have never received tracking details. They are even trying to say they have refunded me £30 for the hassle. Again untrue! Will be taking legal action. Worst experience ever!

9 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I paid the extra £8.99 for delivery so…

I paid the extra £8.99 for delivery so the smock I ordered for my husband’s anniversary present would arrive on time. I have not received the item, I have contacted them asking the whereabouts of my purchase no response but they have a cheek to send me an email for feedback. Poor customer service stay away!!!!

17 de junho de 2026
Avaliação não solicitada
logotipo da Totalfarmsupplies

Resposta da Totalfarmsupplies

Hi Andrea,

Im sorry for this experience. We did respond to your email with a picture of where it was left. I have resent that email. Please can you confirm receipt of it or call us on 01273 044086.

Kind regards
Antony

Avaliado com 1 de um total de 5 estrelas

Non existent customer service

Well this ironic being asked to review a product that hasn't arrived and nobody will pick up the phone or answer an email to give me an update. Have emailed all available addresses, used the contact forms, called and left messages. Called several times a day. Nothing. It has been nearly a month since I placed the order.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered and paid for a product on…

I ordered and paid for a product on 17th May 2026. I wanted the item for a sick calf I was rearing. I still haven’t received my order despite speaking to someone. Phone calls are unanswered and messages ignored. Do NOT use this company!

17 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Frustrating

From the time the order was made, the whole process was riddled with issues. A 2-5 day delivery promised didn't materialise despite the product showing as in stock. Constant attempts to contact- phone rarely answered. Eventually delivered around 3 weeks later. Sorry but this is not good service.

25 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a product which was faulty…

Bought a product which was faulty within two weeks contacted the team to notify and arrange a replacement. No response! Called and no one answered the phone. Emailed again and again and again took 2 weeks to get a response to say being sorted! It wasn't I still have the faulty item and still waiting for a response!! DO NOT USE THIS COMPANY! If you do be prepared to be ignored when things go wrong as won't get dealt with.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great online price

Great online price, super quick delivery and I was able to get a really accurate delivery schedule on the package. Well done all round!

8 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Poor communication

Poor communication, nobody
answers the phone, gets back to you or responds the emails.
Not worth bothering with

11 de abril de 2026
Avaliação não solicitada
logotipo da Totalfarmsupplies

Resposta da Totalfarmsupplies

Hi Pat,

I am so sorry for your experience. Can you whatsapp me on 07863156252 so I can have a chance to respond to your issue/enquiry?

Kind regards
Antony

Avaliado com 4 de um total de 5 estrelas

Total Farm Supplies - OK overall

Total Farm Supplies had the cheapest price online for the item and ordering was simple. However, there was an issue with dispatch/delivery whereby the order didn't arrive and getting in touch to resolve it wasn't great. I rang the phone number and left a message but didn't hear anything back initially. I did however manage to get through on the phone the next day and speak with someone and the order was then sent. Overall, it took 2 weeks to receive my order. I'm pleased with the product, but the slow delivery and difficulty getting in contact was a bit of a frustration.

17 de abril de 2026
Avaliação não solicitada
logotipo da Totalfarmsupplies

Resposta da Totalfarmsupplies

Thank you for your review. We do really appreciate the feedback and we are putting new processes into place to ensure that all phone calls are answered and issues resolved very swiftly.

Kind regards
Total Farm Supplies

Avaliado com 1 de um total de 5 estrelas

I have returned some Hoggs of Fife…

I have returned some Hoggs of Fife Trousers via Royal Mail Tracked delivery, they received the parcel some 2 weeks ago, I have still not received a refund, they have been ignoring emails, messages via their website "contact us" page, and never answer the phone, I left three voicemial messages this week, no one ever gets back to you, they have your money, its not only fruadulant, its just plain rude in the business sense.

30 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Like others I wish I had read the reviews first!

Like others I wish I had read the reviews first!
Ordered an electric fencer as below on Wednesday the 9th April. Note the 'Faster Delivery 2 -5 Business Days.' Chased it up on Wednesday the 16th of April and was told my order had been picked but not dispatched. I was assured I would have it on the Friday or Saturday. This is now Friday the 24th of April and there's no sign of it. Calls are not being answered, left messages are not responded to.

Hello Andrew,

Thank you for your order with Total Farm Supplies!
We’re pleased to confirm your purchase of the following items:

324302 Gallagher M950 Mains Energiser + Free Fence Volt Meter
Qty: 1
Price: £384.80
Here are the full details of your order for your records:

Order Number: IN9014
Date: 9 Apr 2026
Payment Method: Visa (*1234)
Delivery Method: Faster Delivery 2 -5 Business Days
VAT: £64.13
Total: £384.80

Be very wary.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I didn’t receive the product that I…

I didn’t receive the product that I paid for and was supposed to be delivered. And then when I requested a refund I was then ignored. Absolutely pathetic. !

4 de abril de 2026
Avaliação não solicitada
logotipo da Totalfarmsupplies

Resposta da Totalfarmsupplies

Hi Alex,

I’d like to clarify a few points regarding your recent order.

Our records, including the courier tracking information, indicate that the parcel was marked as delivered and signed for. However, we understand that you have stated you did not receive it, and we fully appreciate your position.

We have been in contact with DHL to investigate where the parcel may have been left, and we sincerely apologise - both on their behalf and ours - that this situation has resulted in your experience with us leading to a 1-star review. This is certainly not the level of service we aim to provide.

That said, we were concerned by the tone of some of the correspondence, including being described as scammers and the suggestion that we employ individuals committing fraud. We would like to reassure you that we are a legitimate business, and while we work with DHL as a courier, we do not have control over their delivery operations or drivers.

As mentioned in my previous email, we have processed a full refund for your order. This resolution does leave us at a loss, and we have had to rely on goodwill given that the tracking information confirms delivery.

We are genuinely sorry that this situation has occurred and hope that the refund demonstrates our commitment to resolving the matter as fairly as possible.

Kind regards,
Antony
Total Farm Supplies

Avaliado com 1 de um total de 5 estrelas

No product received

I ordered some pet suntan cream from this company. I did not receive a confirmation email so I have no invoice. They took the money from my bank account! The product has not arrived. They don't answer the phone or respond to messages. Do not use they will take your money but the product never comes!

8 de abril de 2026
Avaliação não solicitada
logotipo da Totalfarmsupplies

Resposta da Totalfarmsupplies

Hi Marion,

I am so sorry for your experience. We are very good at rectifying issues so please can you email info@totalfarmsupplies.co.uk with your details and I will get this sorted asap!

Sincerest apologies.

Antony

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