I bought a length of pipe, and just an hour or so after purchase my builder messaged to say he'd made an error and it wasn't needed after all. I called their customer service number (which was very ea... Ver mais
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Veja o que dizem as avaliações
As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Ver mais
A empresa respondeu
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Ver mais
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Ver mais
Detalhes da empresa
Sobre Trade Pipes
Escrito pela empresa
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Informações de contato
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Reino Unido
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excelente
913 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Ordering online through to delivery was quick and efficient keeping project running smoothly.
31 de julho de 2026
Tryrone - Excellent Representative.
Tryrone is an excellent, patient and knowledgable Trade Pipes Ltd sales person. Especially when finding the right parts for purpose. Trade Pipes Ltd has the best prices on parts. A win win. Glad we found them. 5 stars. Done & dusted.
30 de julho de 2026
Got just what I needed in a quick time
Got just what I needed in a quick time. Thank you!
27 de julho de 2026
The goods arrived in perfect condition.
Goods arrived in perfect condition and on time.
The only oddity was the two items arrived by two different couriers.
I would recommend Trade Pipes.
26 de julho de 2026
Poor delivery experience - still waiting...
The selection of stock and supplies were great and I had a fast acknowledgement of my order. 11 days after my order the items have not been delivered - or shipped as far as I can tell.
My e-mail enquiry is still unanswered and my last phone call assured me my order was being picked and should be with me shortly. Neither appears to have happened
27 de julho de 2026
Avaliação não solicitada
As described and delivered ontime
As described and delivered ontime. The coupling looks good but not used yet
16 de julho de 2026
Been using trade pipes forever 5 years…
Been using trade pipes for over 5 years and in all fairness Tyron has been 100% on the ball
Any issues he contacts straight away
2 de julho de 2026
Very poor
Waiting ages for delivery .. had clear message of instructions for the delivery driver but he either couldn’t read them or wasn’t given them by the company so first attempt at delivery failed and when it was finally delivered it was the wrong colour ! Complete waste of my time and stopped me completing job on time .
22 de junho de 2026
Resposta da Trade Pipes
Thank you for taking the time to leave a review - we’re sorry to hear about the problem you had with this delivery.
I can this order was dispatched within two working days of being placed, however it appears the goods were misrouted during the transit you. While we make every effort to pass along additional delivery instructions, we use third party couriers, so we cannot guarantee that these will be passed along to the driver.
As for the wrong colour being received, this was an error made in our warehouse, and we take full accountability for this and offer our apologies for the mistake. I can see a full refund has now been issued for the order, and we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
I was able to source duct end caps at a…
I was able to source duct end caps at a very reasonable price delivered promptly. These items are rare and not available within 30 miles of my base so Trade Pipes were the best option. I will use them in the future and highly recommend them as the products are top quality, well done!
17 de junho de 2026
Good supplier
Good products, efficient delivery times... Good service as I was able to add additional item to my order by phoning and getting it on the same delivery
8 de junho de 2026
All good
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, with 2nd email to confirm delivery would be made following day. Items received on day stated with parts in good condition. The whole process from start to finish went well hence my 5 star rating.
7 de junho de 2026
Poly pipe quality at a third of the price
Great prices, quality product, fast and efficient order and delivery - what is there not to be really happy about! The pipes are fully compatible with poly pipe but a third of the price.
2 de junho de 2026
There was an issue with our order
There was an issue with our order, Trade Pipes resolved it with the minimum of fuss. Great people to work with.
1 de junho de 2026
Efficient ordering process but I had to…
Efficient ordering process but I had to chase for a delivery date. Good product though.
26 de maio de 2026
Excellent service and quality materials.
26 de maio de 2026
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