Traxxas Avaliações 

Bought a new Revo 3.3 bad ideal tires not glued popping off bead. Then spur gear eat up because motor left loose. Customer support a joke send it in. I didn’t buy it to wait who knows how long to get it back. Bottom line last Traxxas I buy. Losi next buy

Traxxas is junk, just bought my son a RC TRX4 and nothing but problems out of the thing. First was the motor and steering servo. Replaced that then the esc basically caught fire. He has had this thing a month and played with it for about 5mins. Now take the ESC off and mailing it to them so who knows when we will get a replacement. Extremely dissatisfied customer, will go with Axial or CEN next time. Buyer definitely beware

Called customer service about an ongoing trouble with light kit for a TRX-4 F150 Truck. First time went ok but believe service was just trying to get rid of me. I suspected the parts they sent would not fit the problem. Now this time some guy calling himself AJ told me I had the truck wired all wrong the that I would have to send my truck to them to be repaired. Now I now it was wired right as it is color to color. But he treated like I was not smart. Said they have already sent me more than $100.00 worth of parts and they would not help me any more. They did send me $49.95 worth of parts which did not fix the trouble. I would gladly send the parts back to them.
So for $550.00 worth of truck and $100.00 light wiring kit I was told the only help was to pay over $100.00 in shipping (Both ways) to get any help.
I guess after buying many trucks/cars from traxxas I have come to the end with them.

Customer service sucks. For supposedly the top of the line rc car they don’t stand behind their product. Purchased an xmaxx and within 2 month the tires came off the rims. I called them and they said nothing they can do. Ordered 4 new tires and not even 24 hours one of the tires was coming off the rim. Called them again and all they could say was sorry we could send you some glue.

Would honestly give them 0 stars if that was possible. Bought 2 batteries from this company back in July, they lasted maybe 6 months, contacted the company and they didn't want to help us out, all they wanted to do was sell us more. We used the traxxas charger for them and everything, will never buy from them again. Do not recommend. Overpriced junk.

Purchased a F150 Raptor R for $500+. It was advertised that this truck had upgraded internals for durability and such.

Motor ESC fried on the 2nd use. Hobby shop replaced for me. New ESC programming button got stuck on after the 2nd use and could not use my new truck. Hobby shop replaced, again. Worked....Great!.....All my use is to play with my dog in grass and on the road. No bashing. Limited the throttle to 50% via software app. 2 weeks later, the drive train failed. $500+ truck advertised as durable. The GEARS ARE PLASTIC AND FAILED. Ran the VXL motor to test the motor. Drive shaft wobbles and the motor is binding.

$500+ for this....? Everyone I know hates Traxxas electronics. Amazon $150 truck is more reliable than this.

Customer service stinks
Called in with a charging issue, since your purchase does not include a charging cable you have to provide your own, Customer service suggested using a "nintendo switch charger" which yielded no results. I asked what should I do next ? Was told Im not playing phone tag and was on hung up on by Hunter. Meanwhile my 10 year old son , who wants to use this piece of junk , is standing there listening to the whole conversation . Car looks like its poorly made . Would never buy again

Just paid $3200 for 2 Traxxas Xmaxx ultimates. The description on the traxxas website said the truck came with optional gearing… now the website doesn’t say that… a bit shady.. liars.. deceitful… plus the wheels are junk on the new Xmaxx already cracked one at the hub & I don’t bash, I called traxxas & asked them about the missing gear & they said the website add has been corrected…it doesn’t come with the 46T spur gear because the Xmaxx can’t handle it… so I paid $500 extra dollars for a weaker truck that’s supposed to be the ultimate version 🤥🤔In the end Traxxas did nothing for me.. they wouldn’t replace the wheel or send the gearing it said it came with when I ordered my trucks… I will never purchase a Traxxas again.

Bought a traxxas summit 1/16 brand new and straight out of the box 4x4 was broken. Front tires will not spin under power and horrible clicking noise coming from front diff. Absolutely appalled. $250 for a rc car that's broken out of the box. For shame traxxas.

Edit: after taking the car apart I found the issue was that the front drives haft was not assembled properly and came in half as the ball with the 4 pegs on it that functions as a U joint had completely come out of the drivesshaft. After forcing the driveshaft back together the problem is fixed but I will still be contacting traxxas to recieve a new one since the plastic on mine is now compromised from how I got the U joint back in place. Really need better quality checking. I expected better from traxxas, not a brand new car that I had to disassemble and fix.

I ordered a simple charging cable and adapter which was shipped via USPS which I did not know at time of checkout. 11 days later still no delivery. When I chatted with Traxxas from their website Bob did nothing to assist his customer to make sure I was satisfied. He even disconnected chat. Very rude and unhelpful. I called my bank to reverse the charges which they did gladly. This one incident has turned me away from all Traxxas products going forward.

I had a problem with my new car, called Traxxas and they shipped a new receiver, no questions asked and said I don't need to ship back the one in the car. Put the new receiver in and the problem was solved. Great customer service and product support.

I think the Traxxas Maxx V2 might just be the best RC on the market. If not the best, in the top three. From build quality to reliability to offering a very smooth and powerful motor and esc, it is able to drive at all speeds in all conditions with ease. I cannot say the same about the 3s or 6s lines which are not smooth and tend to cog and surge quite a bit. If Traxxas offered more vechiles, such as the Raptor R using the Traxxas Maxx 4s system it would literally be the perfect vechile. Whatever you did with the Maxx's drivetrain please duplicate it with your other vechiles. The reason I love the Maxx is because it drives like a real vechile. It is the closest system to a sensored motor/esc that I have found and I believe that is the best type of system to offer in RC's. One that is well rounded and drives smoothly at all speeds.

Nobody should buy or support Traxxas. They are not in the rc industry for the right reasons, they're litigious, thieves and totally overpriced. Aside from the fact that almost all of their trucks are copies from HPI, Tamiya and other long standing rc companies that Traxxas sued into bankruptcy. Their customer support is a JOKE, unless you just spent $1500 within 8 hours on a CRAP-MAXX they don't give a rats ass. They'll insist you ship it to them on your dime and they'll "fix it" and you have no idea what they're actually fixing. Traxxas is the most devious, deceptive and unreliable rc brand available. They make their cars to break so you have to constantly spend money on highly overpriced replacement parts. All their stuff is proprietary, their lipo packs are ridiculously expensive at $150 for ONE 4S lipo that you have to spend another $100 for their proprietary charger. You can't even change the lipo lead because they don't have a balance cable so without their "smart lipo" tech b.s. you run the risk of exploding lipos. Everything about them is just scandalous, their business practices are treacherous and their items are subpar. Go buy an Arrma or Losi or HPI, any company is better than Traxxas.

I should have read the reviews first!!!! DON'T BUY FROM THESE GUYS! They charged me $80 for second day air and did not send it to the address on put on their website. They sent it to my PayPal address instead. I should have bought from their dealer - big companies don't give a darn about their customers - "sorry man" was what I got.

Do not buy anything from this company. All R/C's have problems but these guys are crooks. They send out defective products and then make you pay to the shipping to return it. Also if you opened the box , can't return it. How the heck are you supposed to know if it works?? Learned my lesson-never again Traxxas

All I can say is terrible customer service!! They also talk down to you like you are wasting their time.

F****ck this company. I grew up flying RC Helicopters with Bell Hiller rotor systems, so am no stranger to having to fix things that break. That being said, I bought a Hoss 4x4 VXL and it’s broken 2 out of the 3 times I’ve been able to use it! Traxxas support was useless. I spent days trying to get replacement parts and they only tried to pass the buck off, and say it was my fault. After buying it new, the second battery I ran through it, the plastic hex nut behind the wheel stripped out and turned into molten soup, turning it into a front wheel drive Hoss that I then had to spend more money to buy a set of wheels and aluminum hex nuts because Traxxas sucks. I paid for that out of pocket, got it running and the very next battery after fixing it, the front left driveshaft broke! I wasn’t thrashing it or bashing it either; I have a dirt parking lot close to where I live. I’m so pissed off right now. Their trucks are absolute garbage. I literally fixed my helicopters less than this piece of garbage. I don’t even want to use mine anymore, because I know it’ll just cost more money. $700 down the drain. And if I could give their snarky, arrogant customer service A-holes 0 stars I would.

Hunter at Traxxas rude and not intelligent.

Right from the get go he was accusatory about how i was describing my issue.
I was forced by the link system to update the VXL 6s ESC. After the update the ESC was bricked.

Hunter stated that this was a physical problem and I needed to purchase a new ESC due to the 3 blinking lights. I told him that this was right after the ESC update, and it was not run so it seems like the update caused the error.

He said the 3 blinking lights on the ESC was proof there was physical damage to the ESC and that I needed to purchase a new one from him. But he would give me a small discount.

Later when I talked to Tech support at Amain Hobbies (which are helpful and not rude 10/10 would recommend) he said the 3 blinking lights was in the manual for the Revo 2.0 as a "Programming Error"

Hunter's advice when I said that the ESC only had problems after failed updates : "you seem like you know everything, you can roll back the software yourself".

I am new to RC, and I own a Revo 2.0, Slash Ultimate, and a Rustler VXL 4x4.

The veterans in this have told me to get rid of Traxxas and get much better products at Aarma. they said the design is better and that the customer support at Traxxas is well known for being rude.

The tech guy from Amain was like : "he told you it was a physical issue? We just got those 3 lights to go away with some profile resets. Sadly I am hearing this more and more about Traxxas and how they treat people:.

After this experience with a dishonest tech support like Hunter who lied about those codes to make a sale, I think I can dump these 3 cars pretty quickly and end up ahead of the game. The sad thing is I got my nieghbors to by a traxxas so we could have a league. We could all sell our Traxxas and race the same level of Aarma with much less money.

Im very upset with Traxxas. I bought Traxxas X Maxx and only had it for 6 months it hasnt gave me nothing but problems. 1st was pinion falling off. 2nd then wheels keep falling off. 3 then motor when out .4th the stability goes out . I bought all new stuff and new castle motor i gave 1600 for truck plus 2batteries and charger. I done put over 2gran in this car. If i would knew that you pay this much for something . And just tare up. Yes i understand if you bashing it. None of that .. just running on regular black top and it just tare up. I wish i never bought it im out of 2gran for piece of crap. I go to hobby town every week buy parts I call traxxas all time .Even had the rc sent back to traxxas. Traxxas need fix there product better . They getting over over everyone making money

Send videos of problems with your brand new $600 truck and they don’t want to do anything about it. Said they hardly ever warranty tires and wheels. I threaten them with my attorney and asked for names. They end up sending the part but for wrong side. Said to swap out with the other side lol I asked isn’t that just putting the wrong side back on. Wow. I never got the right wheel under warranty. Will always buy Axial, rgt. Losi, ventera carisma are better companies.I can’t get video to work on review. Will not let me copy and paste or insert a video. It shows it all for sure and I know they received it. At first he told me to tighten it, it was only loose. Lol obviously I checked how tight it was probably very first thing I did.