Treetime Avaliações 

2.009
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Natalinos

Informação fornecida por fontes externas variadas

Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(2.009)

149 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

That was a gorgeous artificial tree

That was a gorgeous artificial tree, we got a lot of compliments.
Treetime rep was genuinely personable and pleasant to work with on the phone answering my questions. Transaction was clear and comprehensive.

29 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Good Purchase

Our tree had broken lights on one of the 3 tiers and, of course, it was out of warranty. Selected a different tree and it was delivered within 3 days.

30 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

No one responds to inquiries about my…

No one responds to inquiries about my order.

Order placed- a few days later a cryptic email that thanks me for reaching out about an item being out of stock.

No reply when I ask about the other items on my order.

No response when I said are you sure you want me to submit a review about your customer service?

I sent my email to info @ treetime dot com

I’m not sure if that is a no reply email or not.

I sent the email on 12/21/2025.

29 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Unfortunately, you were likely responding to 'no-reply' email addresses. I am very sorry that happened as we normally reply within minutes or a few hours, (or immediately if you call us.) Please give us a call M-F at 847-527-8880 and we would be glad to help you with your order. Again, please accept our apologies for not getting your messages.

Avaliado com 3 de um total de 5 estrelas

Quality declining

We bought a 9 ft tree from Treetime in 2014 and it was the most beautiful, show-stopping tree ever! When we downsized our house, we wanted the same tree in a smaller size, so we again purchased from Treetime. Sadly, our smaller version just doesn't compare to the one purchased in 2014. Our new tree isn't as full as the previous, even though it is apparently the same model. We were very disappointed as we paid a lot for this tree. The tree was delivered very very quickly, however, so that was definitely a plus.

29 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Love our new tree!

Our tree was delivered in a timely manner. Company kept us posted every step of the way.
Love the tree! It is so pretty.
We really like the ability to adjust the lighting with the app.

24 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you very much! We hope you enjoy your Christmas tree for many years to come.

Avaliado com 5 de um total de 5 estrelas

Pleasure to do business

Great experience from start to finish. Reasonable price and delivered quickly. Good communication with the company through the process.

26 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you very much! We hope you enjoy your Christmas tree for many years to come.

Avaliado com 5 de um total de 5 estrelas

We have purchased 2 items

We have purchased 2 items. Even though there was a slight snafu with the 2nd item customer service was awesome and immediately took care of the issue . We love our tree it is perfect !

17 de dezembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you very much! We hope you enjoy your Christmas tree for many years to come.

Avaliado com 5 de um total de 5 estrelas

Customer service was great!

Customer service was great!
Tree is beautiful

28 de maio de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Helpful phone conversation with a very…

Helpful phone conversation with a very knowledgeable person. Quick shipping.

24 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 2 de um total de 5 estrelas

I thought I was ordering from a…

I thought I was ordering from a different site… and with different lights. I realize I should have been more careful… but the trickiness of the of thinking you are ordering one place and the internet taking me to your page is just not right!

23 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

I’m glad to hear that you liked the picture and the price of the product. At the same time, I understand your disappointment that the brand was not the specific competitor brand you were hoping for.

We strive to present every item on our website as accurately as possible, including clear product images, descriptions, and pricing. The product you purchased is exactly as shown and described on the product page. While we carry a wide range of quality brands, we do not exclusively sell the same brands as our competitors.

Our focus is on offering well-made products at competitive prices, along with excellent customer service. Many of our customers find great value in discovering alternatives that provide the same function and style they are looking for.

Thank you again for giving us the opportunity to address your concerns. We hope to serve you better in the future.

Avaliado com 4 de um total de 5 estrelas

Excellent tree

Excellent tree. Pricey but very well made.

22 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Great selection of ornaments at great…

Great selection of ornaments at great prices! Easy website navigation and checkout. Will come back again and again!

13 de dezembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

lights bulbs worked

21 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

This is my third tree from Treetime

This is my third tree from Treetime. The quality is absolutely amazing. I purchased from another company and returned it to purchase another Treetime tree. Customer service is amazing, shipping time is fast, and the trees are stunning.

12 de dezembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Our First Artificial Tree

This was our first artificial Christmas tree after 46 years of real trees. We looked at many, but we wanted a tree with space between the branches to hang lots of ornaments, many of them dangling. We chose the prelit Victorian fir. It is just the right size and looks very natural. It has plenty of room for all of our ornaments and is very beautiful.

19 de novembro de 2025
logotipo da Treetime

Resposta da Treetime

Thank you for reaching out and for your honest feedback. We truly appreciate you taking the time to share your thoughts.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais